Logo of Nu-Face Home Improvements

Nu-Face Home Improvements

  • 855 Berlin Tpke, Berlin, CT 06037
  • Industrial Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
  • Licensed & Insured
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

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What people say about “Nu-Face Home Improvements”?

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Recommended Reviews

Overall Company Rating
Excellent 4.8
Out of 82 reviews
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Show first:
Joanna Wayton
Aug 3, 2025

NuFace did a new bathroom for us. The final result is stunning! Peter the salesman was really great and helpful. Alyssa who managed our project stayed in touch with us constantly. They were very open with scheduling too. There were a few minor hiccups along the way but nothing too bad, and we are so excited to have a great-looking new bathroom. I am including pictures of before and after for reference.

Deona Deicke
Aug 2, 2025

I had my roof and a few windows replaced and couldn’t be happier! The team was fast, professional, and did excellent work. Everything looks great, functions perfectly, and has already made a big difference in comfort and curb appeal.

The quality of work was top-notch, and the old-fashioned customer service really stood out—from the initial sales visit with Rich, the girls that answer the phone calls with a smile in their voice and the home visits by Jenn, the project manager to a hand-delivered thank-you basket when the job was done. Thank you for making me feel like I was part of your family!

Highly recommend!

Elaine Brousseau
Jul 31, 2025

I had 2 bathtub/shower replacements installed. Everyone was easy to work with starting with Anthony to Alfredo and his crew. Alfredo and his crew not only did a wonderful job on the tear down and install but did a suburb job in the clean up at the end. We are very happy.

CaSondra Stinson
Jul 25, 2025

Our house was a handyman special, but we're lucky to be Milennial homeowners. Nothing in our home is flush, a perfect right angle, smooth, finished properly, or done right. We've had a lot of work done on the home - DIY, handy men, etc. But we have been waiting 10 years to renovate our bathrooms. It's a difficult, expensive job & either other items have been more urgent (like when a limb fell on our roof & exposed a bunch of issues, we got the entire roof replaced). But finally, mold started developing, and we knew that with starting a family, we really needed a functional bathroom. We called a few places & selected NuFace. We worked with Alyssa, Anthony & Scott to make sure everything was good (and I forget the names of the two gentlemen who came in to do much of the work, but they were great too!). It took a long time to finish the project because of parts and issues with our home (like the doorway to our half bath not being square or a standard size, or even LEVEL). But as of today, everything is finished, and we've been able to use the bathrooms during much of this time. I feel like I'm in a hotel every time I shower, wash my face, or take my meds. After today we will put up some cute shelves & finishing touches. I can't wait!

H.A.F.
Jul 17, 2025

…Just had a new storm door installed and would like to compliment the high quality product by NuFace Home Improvements and extraordinary customer service by their entire team.
I would like to compliment Rich S in sales; the great support team working with Jenn D and Sarah D; the excellent production manager, Alyssa D; and the detailed installation manager, Scott B.
Thank you for your great service.

Leah R
Jul 12, 2025

I cannot say enough about NuFace the company and the people (they re-sided my house). From Rich in sales, to Sean and Sarah in customer service, to Nathan and his crew team, and to Jenn and Scott in post-job follow up. They're all honest, sincere, and truly live by their business model of service, service, service!! What company can you say that about these days? I highly recommend NuFace - unequivocally. Thank you all!!

James Morris
Jul 11, 2025

Nu-Face replaced the siding on my chimney and were great from start to finish. Mark, Alyssa and Jenn provided excellent service keeping me happy and informed throughout the process of getting a quote, signing the contract, delivery of materials, installation, and post-install inspection. I would highly recommend Nu-Face for all your siding needs.

Kyle Wasilewski
Jul 10, 2025

When NuFace's salesman came to my home, he tried overselling with cheesy sales tactics. His demo window was a double pane, when we were discussing triple pane. He also did not know how to operate the window, and which way to turn the locks to drop the window for cleaning.

I was then told that the "retail price" was an astronomical $12,900, but he would have a "special price" for me. The special price was $9700 roughly, for ProVia triple pane. A competitors quote for the EXACT same window, was $6300.

When the owner reached out to me, he said he would price match the competitor. He was willing to come down by $3300! This is insulting, and I chose to go with the company that appropriately and fairly prices the job the first time, without stalling and pressure tactics from the salesman. I was also asked if there was a number we could agree on TODAY and sign the contract without getting other quotes.

I highly recommend shopping around and doing your due diligence and research, this was price gouging at its finest.

Lisa Kuntz
Jun 30, 2025

Nu Face did our new roof and storm doors. Great job on both! The crews were professional. The salesmen were knowledgeable, professional and friendly. I highly recommend this company!
Dr. Lisa

KT M65
Jun 24, 2025

We just had our house sided by Nu-Face Home Improvements and we have nothing but WONDERFUL things to say about how beautiful it came out! We have received multiple compliments not only about how beautiful it looks but also about how polite and professional the workers were. From the beginning with Anthony quoting, to Ted measuring, Alyssa keeping everything on the straight and narrow and moving along, to Sean working with the Historical Society with approval, the whole team worked in unison and helped us feel like part of their family. This is our second year using Nu-Face as they also did full window replacements for us last year. If I could give them TEN stars I would. Thank you Team for a fantastic job well done!!

Tina Mendes
Jun 18, 2025

We recently had the pleasure of working with the Nu-Face team on a new walk-in shower installation. From start to finish we were impressed by their focus on customer satisfaction. All appointments made were right on time; we were never left waiting for someone to arrive. Anthony presented us with a quote, but we were never pressured into signing right away, as we had experienced with other contractors. When we decided to move forward with the project, Alyssa constantly kept us apprised of the timeline. The installation went without a hitch. The installation team was in and out within a couple of days and treated our property as if it were their own; always cleaning up and leaving no trace behind. Scott came out for a quick touchup afterwards and he was a pleasure to work with. It was like having a member of your family come to give you a hand. I would not hesitate to call Nu-Face again for another home improvement project. They are truly focused on making sure their customers are happy; something that’s hard to find nowadays. Thanks Nu-Face Team!

Cindy White
Jun 16, 2025

Your attention to Customer satisfaction is #1. Scott, who performed the recent work, made certain I was happy with the results. You have helped in making, the house I bought, a home.

Richard Paladino
Jun 12, 2025

Nu-face did an excellent job in replacing the old stucco surfaces on the front of our home with custom cedar shake vinyl siding very recently! Joe's crew did a fantastic installation job in only 2 days with a complete clean-up after the project was completed.

It actually looks a lot better than we had originally anticipated, and we are extremely satisfied with our Nu-Face Home ! If you are looking for excellent workmanship, excellent project communications from the entire staff, then you cannot go wrong in selecting NU-Face Home Improvements as your go to contractor for all your future home improvement projects!

Thanks again Joe to you, and your entire team for a job well done!!!

Lois Pearce
Jun 6, 2025

Scott was thorough and informative of how to take care of the product. I would give him 5 stars. Office communication needs improvement.

Sara Cozza
Jun 5, 2025

For now we only needed ONE garage window replacement and on a whim called Nu Face because a few others wouldn’t come out for one window. Using a local run business was incredibly important to us too.

Scott and Shawn came out to replace our garage window today and they were so professional, kind, respectful and did great work! Quick and efficient too!

Definitely calling them when we need future window replacement!

Thanks Nu Face

The Cozza Family

Josh Raymond
May 30, 2025

Dissapointing... I had a kitchen window and patio door installed and ran into a handful of issues.
1. The salesman and I only talked about a harvey patio door to be installed, but on the contract it was switched to Alside which I didn't notice.
2. Right after the install, I noticed issues with panels on both the window and patio door which needed to be replaced. It took multiple visits because the patio door panel was forgotten.
3. The patio door has multiple issues including being hard to slide open/shut and a gap at the top between the weatherstripping (you can fit an allen wrench through) allowing the cold/hot weather in. Unable to return it, I'm left to my own devices to fix it which will involve buying my own weather stripping for it.

To be fair, they are nice people and did try to fix it, but this seems to be a bigger flaw with the brand of patio door.

Michelle Plante
May 29, 2025

I had vinyl siding installation done on my home and I’m so happy with how it came out. The crew did a phenomenal job with the installation and showed great attention to detail. Everyone I worked with over the phone, in sales, and everyone on the crew was friendly and professional. Highly recommend!

Diane Martin
May 18, 2025

Highly recommend!!! I was very impressed with their professionalism and customer service. I had an amazing experience with Nu-Face for my window project and wouldn’t hesitate to use them again. They went above and beyond with their attention to detail and is committed to customer satisfaction!

Marie Major
May 16, 2025

NuFace moved my old aluminum siding and replaced with vinyl siding, looks beautiful. They also replaced my roof and gutters and downspouts. The house looks like brand new and I have gotten compliments on it from every neighbor on the street! The teams were fantastic. On time, clean, polite, excellent workmanship! Couldn't be happier with the end results!

Patty Albino
May 13, 2025

We’re very happy with the work we had done by Nu-Face. Sean was a very helpful salesman and Scott did a great job with the installation work on our garage and roof peaks!

Christopher Dodge
May 12, 2025

We had Nu-Face replace the windows and siding on our house. The windows were replaced first and the guys doing it were awesome to have and to deal with! Windows came out great! Jenn the project manager we dealt with was simply fantastic! Couldn’t have been a better person to deal with! Scott the service tech came to do some final touch ups and was very impressed with the work he did. The siding looks great and we are very happy with the way everything looks! Thanks Nu-Face!

Katania Trudeau
May 11, 2025

We had Nu-Face do our roof, windows, door and siding and it is like we have a brand new house. Everything was explained to us in detail before they started and they were very transparent with the cost of everything. They came out multiple times to meet with us and measure everything. Any issues were dealt with in a very friendly manner and fixed asap. It was amazing how fast everything came together. The roof took 1 day, the windows and door 1 day, siding 2 days and gutters a few hours. Highly recommend and will definitely use them in the future.

JENNIFER
May 9, 2025

We had siding and windows done. The product was great. I had an exceptional experience. From start to finish, the guys were wonderful. Dave the crew leader was amazing and very professional. They were very clean and respectful of my property.

The owner Joe and his son Anthony were amazing. Everyone in the office was great.
Alyssa called me often and kept me informed. She kept me in the loop with when my product was being delivered to the scheduling.

Overall my experience was beyond satisfactory and I would recommend them to anyone, and I already have. Some of my neighbors already went with them.

Shawn Weed
May 7, 2025

I recently had my roof replaced by Nu-Face Home Improvements, and I couldn’t be more thrilled with the results! From the initial consultation to the last nail hammered, the entire process was seamless and stress-free.

A special shout-out to Anthony and Joe, the father-son duo who own and operate the company. Their family-friendly approach made me feel valued and respected throughout the project. They took the time to understand my needs and ensured that every detail was executed to my satisfaction.

The customer support team was exceptional—always responsive, courteous, and eager to assist with any questions I had. The quality of the roofing materials and the craftsmanship exceeded my expectations. It’s evident that Nu-Face takes immense pride in their work, and it shows in the final product.

What sets Nu-Face apart is their commitment to treating customers like family. Their dedication to excellence and customer satisfaction is truly commendable. I highly recommend Nu-Face Home Improvements to anyone seeking top-notch service and outstanding results.

Alyssa Dowding
May 7, 2025

If you have any exterior home improvement needs - look no further!

I have worked with Nu-Face for years and can't speak highly enough of Joe and the team he has built! I have had basement hoppers and my patio door installed by Nu-Face and was incredibly pleased with the open communication with Dave & Scott individually during my installations. They were clean & courteous and even made sure that my two cats were safely tucked away so they wouldn't get out while they worked!

Truly couldn't ask for a better group of people, from Jenn stopping in to say hello, to the folks in the office! Will definitely continue to use them in the future!

Ken Clark
Apr 29, 2025

Excellent Company! Very happy with our new shower install. The installers,( Mike and Marty) were very professional and would highly recommend them for installation for anybody looking to remodel bath. NU-Face Home Improvements is the place to go!

Blossom Andrews
Apr 29, 2025

Nu face home Improvement did a excellent job replacement my roof, the crew that did the roof did a good job cleaning up was amazing, the wrapping of the windows and doors make my house looks new, thanks to all, would recommend

alcocvp Alcock
Apr 23, 2025

I had the best representative ever from Nu-Face he was professional kind and a very very nice man (Rich). He is the best. Thanks, Rich.

Marilyn Moffo
Apr 21, 2025

Good customer service from the start and aseamless installation. Everyone thaealt with at Nuface was courteous and professional. There what's a slight problem, but a serviceman, by the name of Scott, came immediately and fixed it. Customer service means so much.

George Cooper
Apr 20, 2025

The remodeling of our master bathroom turned out great. Everyone at Nu-Face was a pleasure to work with and we would definitely use them again. Mike and Marty, who actually did the work, went above and beyond.

Ben Adams
Apr 16, 2025

Have had two doors installed and had some roof and window repairs by them. Scott and Rich are the best!

Stefanie Melanson
Apr 15, 2025

The crew did a great job! They were on time and very professional. Scott was very courteous, explained the work and it was completed in no time. Thank you. Would definitely recommend.

Jason B
Apr 14, 2025

Had my siding done in winter 2024-2025. Super easy to work with. Love the work that they did. They addressed all the errors and little stuff I asked them to fix with no fuss.

Would have been 5 stars but the cleanup after the project was lackluster. I have a lot of little pieces and flakes of the old siding that broke off during demo left all over the yard. Probably going to be picking up pieces all summer.
I asked them to come out and clean up with my biggest concern being the nails.
They did come out again to clean up but left all of the siding flakes and I’m still finding a lot of nails.

Lisa Festa
Apr 7, 2025

We recently upgraded our main bathroom with tub and shower surround. We love our new bathroom. Turned out better than we could have imagined. It takes a village to create something so beautiful. Starting with Alyssa coordinating sales appointments and overseeing the entire project. She was always available for questions or concerns. Very pleasant and easy to work with. Sam the salesman was very friendly and knowledgeable about the products. Lastly Mr. Alfredo and staff who did the actual installation. Only took one day. Very professional and hard workers. They consulted me on the placement of the shower rod and safely bar. They kept their work space tidy and clean throughout the project and cleanup. I even had a neighbor comment on how they cleaned up our front lawn afterwards. Nu Face was recommended to me from a friend. So glad we went with this company for their service, products and payment plans available. We love our new bathroom. Thank you Nu Face!

Mike DiTota
Apr 2, 2025

Dave and his crew did an excellent job installing our windows. They were on time, neat and finished in a timely manor.
Customer service was great also. A couple of windows needed adjustments and Scott and Sean came out and addressed my concerns. All in all every step of the process was a great experience. I would definitely recommend NuFace to anyone looking for new windows.

Heather Dormandy
Apr 2, 2025

I have used Nuface for my roof and just recently had my siding replaced as well. Process from start to finish was super easy. They took care of everything and the crew did an amazing job, paying attention to the small details and making sure my yard was cleaned up after. They were done in four days on about a 1200 sq ft house (plus a few more hours for gutters). There was some miscommunication around a few things but the office was quick to resolve any issues and overall very happy with the end result.

Edward Wojtusik
Apr 2, 2025

Had Rich in today to take care of a minor problem, it was taken care in a short amount of time.
He’s efficient and clean. GREAT JOB

Dannielle Jascot
Apr 2, 2025

Quality of work is top notch, but what sets Nu-Face apart from other companies we have worked with is their customer service. They answer the phone, they are quick to schedule you, and they come out quickly to do the work AND after to address any issues. Scott is super nice and goes out of his way to take care of customers. We will be needing a new roof in a year or so and we will definitely be calling Nu-Face.

lepew64
Mar 29, 2025

What a beautiful shower we now have thanks to Nu-Face !!! We first met Anthony and Joe at the Berlin showroom. Biscuit - their cute dog - greeted us warmly as well. Anthony and Ted helped us with our selection of shower materials. My walls and shower match perfectly. Alfredo and his associate created our beautiful shower that looks like it belongs in a hotel. Alyssa - our project coordinator - answered all of our questions and helped us greatly along the way. We couldn't have picked a better family owned business for this project. Thank you for everything !!!!!

Shelly Salvatore
Mar 28, 2025

Scott ,came out to do a couple repairs , excellent service , very pleasant,awesome job ,and made it to work on time

Juliet Morrison
Mar 25, 2025

I was very pleased with the installation of my shower. I must say that the craftsmanship was impeccable. I would suggest Nu-Face to anyone and everyone. I must also commend Alfredo who installed the shower. He was not only great at his work but when he was finished with the installation he cleaned up so well after the job was done there was absolutely nothing left to do. Needless to say, I was very impressed with his work. I am now looking forward to our next project with thus company.

Thanks again Nu-Face

Steven Roy
Mar 20, 2025

Working with the Nu-Face team has been nothing short of a wonderful experience. Everyone made me feel at ease, comfortable and confident with the project. The windows and doors are beautiful and the installations were done with great attention to detail. I have already recommended Nu-Face to a friend and will do the same at every opportunity. I will look to you for any future work on my home.

Thanks again to you and your team!

T Burnette
Mar 16, 2025

Nu-Face Home Improvements converted my tub to a shower in March 2025. From the sales person who came to my home (Sam in early Feb) to the demolition and installation/finishing team (Mike, Marty and Scott), this was a solid team and process that I came to trust. Added bonus: it took a lot less time from start to finish than i anticipated based on my initial conversation with Sam in Jan. The parts were ordered and the upfront money provided mid Feb and the demolition started Mar 3. Mike and Marty spent 2 long days (10+hrs each day) on this job. My bathroom was small but mighty, but these two gentleman tore out a solidly cemented tub and walls to ready it for the beauty that they installed the next day. They kept me updated when they hit milestones and always collaborated with me about where I wanted shelving, grab bars and other shower features. I financed this job over the long term. I was on the fence about committing to the job, but then I visited the showroom in Berlin. If you are on the fence and you are leaning more toward NOT having the remodel done, DO NOT go to the showroom because there's no way you can walk out of there after seeing the actual product and continue to shower in your old space. If you are leaning toward it, GO ALL IN! You will be so pleased with the final product and it breaths new life into your psyche and your home.

The only things I would suggest to homeowners is: this job produces a lot of work dust. Take absolutely everything out of your bathroom ahead of time (its a good time to throw old/unused stuff away!). Expect to clean all surfaces in bathroom and floors/baseboards of this dust afterward. Mike and Marty do a good job covering their walkway through the house, but you may find this dust in places you didn't anticipate. Also, make sure you are happy with the caulking they've applied. It will be a box you have to check off in the final assessment. Oh, another thing, if you finance this long term, and you have phenomenal credit, it won't matter--phenomenal credit only matters if you are getting a short term loan--at least with the financing company I went with (Co.=Upgrade). Knowing this up front still wouldn't have kept me from following through with this remodel. I can find ways of getting around this.

Robert Zacks
Mar 14, 2025

Getting an estimate from Nu-Face was super easy! No smoke and mirrors or long drawn out sales pitch. Rich was great, and he'll be getting a call from me when we're ready to pull the trigger.

Robert Kelly
Mar 14, 2025

Couldnt be happier with the siding job from Nu-Face. the whole crew was meticulous in their detail. Our house has a lot of angles and windows, each one came out perfect. Price was very reasonable, the company has excellent communication, the crew was very professional, cleaed up the site at the end of each day, including all nails, debris and equipment. 10/10 would recommend and would gladly call them for another project.

Tom Dzimian
Mar 12, 2025

Recently my wife and I contracted with Nu-Face Home Improvements to install a new shower system in our home.

We discovered Nu-Face through the Connecticut Home Show. This led to our sit-down meeting with sales professional Sam Walton at the Nu-Face showroom in Berlin.

Sam listened to our questions and guided us in the design of the best shower system to meet our needs. He was a real pro, who excelled both in his product knowledge and people skills. Sam was not just a salesperson. He was a storyteller with an infectious charm. At the end of our meeting with Sam my wife and I were sold on Nu-Face.

A homeowner’s worst nightmare is having to endure incompetent and surly installers. Perish that thought with the arrival of Nu-Face’s technicians Marty and Mike. These guys were superstars! They were clean, friendly, articulate, and respectful of our home. Throughout the installation Marty and Mike always took the time to answer whatever questions we had in a patient and thorough manner.

When the job was finished, there were a couple spots that needed tweaking, and Marty and Mike complied graciously.

The result was a beautifully created shower constructed to our complete satisfaction.

Hats off to the Nu-Face team for a job beyond excellent!

Mike Lantowski
Mar 11, 2025

From the moment I contacted Nu-Face, the experience from beginning to end was wonderful. I needed 3 good sized windows replaced. Price was very reasonable for the quality of work and most importantly, the job was done on a mobile home. Several firms that I contacted prior to learning about Nu-Face would not even consider the project. With Nu-Face, there were no questions asked, just the willingness to get the work done to my satisfaction. I will most certainly use them again.

danielle shepard
Mar 10, 2025

Nu-Face just recently replaced our siding on our house!! Amazing job very efficient, professional and knowledgeable. We are so happy with this company!! Everyone was very pleasant to deal with!! Thank you for the beautiful job on our home!!

Paul Michael Reilly
Mar 8, 2025

A few months back we (my wife and I) purchased a Nu-Face shower unit. Purchase, installation and financing were all straightforward and we were very happy with the end result: looked good, worked well and Nu-Face was there the entire time to make the experience work for us. But I held off writing this review deliberately to see how a few months of everyday use would impact the very positive feelings we had. I'm happy to report that now, four to five months later, we are still as pleased that we went with Nu-Face for the first stage of upgrading our 30+ year old bathrooms as we were the day installation was completed. And we are currently planning to proceed with Nu-Face for the next stage before Fall begins.

Paul R. & Sandy S.

natalie melo
Mar 6, 2025

Nu-Face Home Improvements were exceptional from start to finish. They tackled installing a new tub with grace considering the obstacles they encountered. In our log home, not a single wall is square. Mike communicated each challenge with me, offered options, and wanted for me to make the final decisions.
When installing the enormous, front window, the installers once again made the transformation happen with ease. The heavy, old wooden window that I could no longer see out of because of the cloudy glass is now shiny and clear.
If you’re looking for a company to tackle your home improvements, I recommend Nu-Face for the job. They make the change feel like magic and the quality products and the installation cost are reasonable. Thank you Mike and Mark for creating the space-like retreat in my own home.

Noey Pena
Mar 6, 2025

We had the best experience with NU-FACE from the initial consultation straight through to the completion of our siding and window project. Every interaction was positive and the follow up was just as impressive. The owners, the office and the install crews were simply put "amazing". Reggie and his team were friendly, professional and skilled. The crew paid attention to the smallest details and for a stickler/perfectionist like me I was all about it. Not once did I have to point anything out. I was told up to 5 days to complete, they were done in 3. After each work day the crew did not leave a spec of debris on my property. The window installers replaced two garage windows in 30 minutes or so, very impressive. Big shout outs to Alee and Jen! Jen your husband Dave and his partner were outstanding! The gutter guys were in and out as well. I couldn't have planned it any better. Thank you Anthony for your patience and persistence. It was a pleasure. Noey & Vic Pena

Ashley Conaty
Feb 21, 2025

After doing a lot of research, I chose Nuface for my new window and new shower projects. From the first estimate visit to the ordering, to the install, their Window team kept me up to date every step of the way. Alee & Anthony - they were really great to work with. Attentive. Responsive. Our new windows went in yesterday and they look great. Dave and the Install crew worked hard to get them all installed in one day despite a small hiccup (my fault). Next up - bathrooms. Alyssa has been great so far keeping me updated on delivery/install dates and confirming all the details are correct. I'm looking forward to another round of great customer service and quality installation.

steven cammilleri
Feb 13, 2025

Let me start off by saying wow what a company my install team was amazing Alfredo was my lead guy and he went out of his way everyday to make sure I understood the process and asked me where I wanted things before installing them was super knowledgeable and respectful these guys always cleaned up before they left and showed up on time with clean drop clothes. The job was a 4 day bathroom remodel making 2 small bathrooms into 1 big bathroom which ment moving everything and knocking down walls they were fast and no mistakes were made and office sent out managers each day and called me to check in and to make sure everyone was happy definitely recommend

Domenic
Feb 13, 2025

Had a Great experience with NU,face Rich my salesman took care of all consers I had and extremely professional, Scott came out for some minor tuning, very professional and did Exactly what needed to be done,, I will definitely be using this company again.Thank you guys for a nice job

K S.
Feb 11, 2025

The man who assisted in my quote was very polite and the receptionist was also very kind. Sadly, there was a problem in which the man who came for the quote estimate got stuck in the snow on his way out. He ended up stuck in my driveway after several attempts to get out by adding various items under his tires to gain traction. Eventually he was able to leave the driveway and left much debris in my driveway for me to discover the following morning with my neighbors. This would've been okay with me if I had alerted them the following business day and they offered to come immediately to remove and dispose of any debris - however this was not what happened... I received a call from the owner which was extremely upsetting and left me feeling very uncomfortable. He stated "if" his estimator was in the area again maybe he could stop by to assist in the cleaning up of the debris. I am uncertain if this will ever happen and if it does I will try to remember to update this review, if possible. Also, I chose to not use any names in this review and did receive a quote from them that was roughly $2k higher than all other competitors I spoke to in the area. They did price match but I suggest getting multiple quotes before to protect yourself from any extra costs. Attached are the photos the debris that was left in my driveway. Very disheartening and upsetting experience overall.

Jennifer Belanger
Feb 10, 2025

From start to finish, Nu-Face was an amazing company to work with. Mark was so helpful and kind when starting the process, allowing us to see different color combos and helping us pick the best financial plan for us. Junior and his crew worked hard all day when putting up the siding. They kept things tidy each day and did an amazing job. The house looks amazing. Ted came for our final walkthrough - friendly, kind, and thorough when going through paperwork. I highly recommend Nu-Face for any home improvement projects they provide. We will most definitely be calling them for our next project. Thank you so much!!

Jim Thomson
Feb 8, 2025

Nu-Face replaced siding on our house, replaced shutters, replaced 10 windows, replaced front steel railings with white composite and replaced all gutters except 1 existing. The crews were very efficient, professional and provided high quality results. The custom formed window trim eliminated J-channel around the windows and included overlapping joints with no gaps at the corners. They added extra trim around our original cellar hatchway to class it up a bit until we replace it. The garage door openings were completely wrapped with new trim eliminating the frequent wood painting. Communication cables on the side of the house were relocated and hidden when possible. The shutters were the last to be installed and there was an interference with an old light fixture which couldn't be moved far enough out of the way. I decided to eliminate the fixture and Nu-Face removed the fixture, new fixture siding block, a few pieces of new siding and installed new siding over the area at no additional cost. Nu-Face had previously replaced 4 windows and 1 sliding door which operate as smoothly as when installed. We are very pleased with our rennovations and will use Nu-Face for additional projects as they come up.

Theresa Krusewski
Feb 6, 2025

Thank you so much to the whole team at Nu-Face! Dave, Brad and Rick were all wonderful to work with getting our new front door. I highly recommend Nu-Face Home Improvements, they were very professional every step of the way!!!

Aaron Copeland
Feb 5, 2025

Nuface came to my home today to service a warranty claim and I must say what a pleasure it was to meet and work with Scoot! He was professional, considerate and even fixed an item that was not originally defined. I am very happy with not only the original install but the responsiveness & commitment to service that Nu-Face has demonstrated. Thank You Scott and Nu-Face!

Tay M.Smith
Feb 4, 2025

I would Ike to share that Reggie and his crew did an amazing job on our siding project. They worked efficiently even on some of the coldest days!

I would also like to thank the “deck guy” for a job well done too. New railings and new stairs look great! He definitely pushed thru in the cold temperatures!

This entire team of men were committed to the very end!!

We love our new color: Flagship Brown

Rajendra Shah
Jan 28, 2025

I couldn’t be happier with the experience I had with NuFace! From start to finish, they made the window replacement process smooth, professional, and stress-free. The team was prompt, courteous, and highly skilled. They helped me choose the perfect windows for my home, and the installation was flawless.

What impressed me the most was their attention to detail—they took the time to ensure everything was sealed properly and left my home spotless when they were done. The new windows look amazing, and I’ve already noticed an improvement in energy efficiency.

If you’re looking for high-quality work and outstanding customer service, I highly recommend this company! Five stars all the way!

Sandy Okawa
Jan 21, 2025

Nu-Face has replaced 3 tub/showers and put up beautiful surrounding walls. I cannot say enough wonderful things about the team that did the work. They are experienced, efficient, clean and friendly! From the time Anthony one of the owners walked in my door I felt comfortable! Honesty, friendliness, is what initially made me choose Nu-Face! The staff goes above and beyond anyone who has done any work for us! Thank you to everyone!!

Richard Pelletier
Jan 20, 2025

We are very happy with our new siding that Nu-Face installed recently. Even though it was really cold Reggie, Fabio and the rest of the crew worked really hard to get the job done. Their work ethic and attention to detail was very impressive. Great job! Very professional and helpful. Thank you for your hard work.

Patty Duguay
Jan 17, 2025

We just finished a bathroom remodel with NuFace home improvement. We had the entire bathroom updated with wainscoting, painting, toilet and vanity installed, and a new tub and shower enclosure.
The project began with one of the owners, Anthony who was professional and accommodating, never pushy.
Staff (Alisha) who did the check and balance for products as well as scheduling kept us in the loop at all times.
The project manager Aggy was not only accommodating to our requests but performed the renovation in an efficient manner, while cleaning up each day before leaving
Don’t hesitate to contact Anthony at NuFace with any bath remodel. You will not be sorry!
Thank you Anthony

Mark Derrick
Jan 11, 2025

Just recently had our siding replaced on our house and we can’t say enough. From the no pressure sales to the support staff in the office everyone was excellent! The installers Raul and his staff were unbelievable. Working so hard in very cold and windy conditions and still went out of their way to be friendly and respectful.

Heather Lane
Jan 10, 2025

Our experience with Nu-Face Home Improvements was an overall exceptional one. Not only does their work come with a lifetime guarantee, but their craftsmanship is of superior quality. Their replacement of our bay window came out beautifully and they did the job in a timely manner. The staff, from the consultant to the carpenters,
were extremely polite, informative, helpful, and efficient. I would highly recommend this company and would certainly hire them to work on our home in the future. If you’re looking for reasonably priced and reliable contractors, I would definitely go with this company.

G AmEnde
Jan 6, 2025

Great Service! Quick turn around from quote to job. They are very friendly and easy to work with. We have had siding, windows, and roofing done through Nu-Face. I would recommend them to all friends and family.

Sandra Gallup
Jan 6, 2025

My bathroom is beautiful they were fast in Remodeling my bathroom clean and very polite and professional I’m very happy
They just did my bathroom roof also they did a fabulous job and they were very clean and it didn’t take them long to do it l am very happy and satisfied thank you

Rajesh Kumar Chendru
Dec 30, 2024

The NuFace team followed up at multiple intervals inspite of solar company delaying the panel removal. The folks who came to replace the roof were pretty good.

Tiffany Poudin
Dec 28, 2024

We are pleased with the work Nuface did on our siding and windows. From start to finish, their team was professional, attentive to our needs, and dedicated to delivering quality results. The installers worked diligently, even in cold weather, to ensure everything was completed to a high standard. We appreciate their hard work and commitment to customer satisfaction. Highly recommend!

Scott Taffaro
Dec 26, 2024

Great job very happy with outcome just waiting for shutters to come in should be the cherry on top when they are installed

melanie johnson
Dec 13, 2024

I had been getting estimates from different roofing companies for months. my experiences with contractors have not been good so i was very apprehensive. Lou came by my home and i immediately had a good feeling about the company, but that didnt stop me from interviewing a multitude of companies to repalce my roof. several months later i reached out to Lou and he offered me an even better deal. I have zero regrets. They started early in the morning, very respectful of my property, completed the job at the stated amount of time, the supervisors from the company came to check on the job periodically, it was a very smooth transaction. I would definitely recommend this company for home imorovement jobs. I purposely waited to post this review because i wanted to see how my roof stood the test of a few rain storms. and it has. I really appreciate the honesty, work ethics and quality of work.

Heather Dormandy
Dec 6, 2024

Great job on my roof replacement. Initial appointment was professional, reasonable estimate, and went over every detail of process. Originally gave me timeline of 4 weeks out for scheduling but were able to accommodate me within 2 weeks as I had to be out of town for a family issue. On the day of -the guys showed up on time, and finished in one day, even working past dark with flashlights and spotlights to get it done. Only issue was some nails in the driveway and pieces of scrap materials left behind but that may have been from the dumpster that got picked up next day.

Roberto Maldonado
Dec 5, 2024

Service and installation was great.. they made sure I was happy with the job before leaving and explained all that was done..

Andrew Lees
Nov 23, 2024

The installation workers were polite and professional. The installation was quick, neat and well done. There was a miscommunication regarding the materials. The owner contacted me directly and listened to my concerns. The issue was resolved. I recommend NuFace as a competent well managed company to work with.

Bryan Quick
Nov 16, 2024

Installed flashing around a previously removed deck. Called NuFace and had a service call generated and Scott arrived onsite ready to rock and roll. This guy is great and extremely knowledgeable. Scott did a fantastic job and the quality work was worth every penny. They also did my house siding roughly 5-6 years ago and still looks great. Spring of 2025 will be having NuFace replace our roof. Highly recommended. Joe the owner is one of hell of guy and stands behind his guys and products.

April update…. The roof was replaced and looks amazing. Thank you guys for all your time with this project. Highly recommended.
Old roof pictures on top and bottom is the replacement roof.

Nicholas Stakey
Nov 15, 2024

We had Nu-face install a slider patio door yesterday. 100% recommend. Installer was quick and efficient . Door looks great.

Lillian Masters
Nov 13, 2024

Anthony and his team were a dream to work with. They gave us a realistic timeline for work and ended up completing our full shower Reno and full bathroom update in just 2 days. We can’t say enough positive things regarding NuFace. We will definitely be back for future work when the time comes!

Grayson Slattery
Jul 9, 2024

BEWARE!!!!!!

Hate to air laundry like this but I also don't like being stiffed! First interaction with Nu-Face was pleasant, to the point I considered them for a roofing job. I did the free consult with there salesman (no names he was great) who drew up some numbers and also told me there's a $1000 down payment. We paid the $1000 dollar deposit but told them we wanted to look over the paperwork before signing on to anything. Well we found somthing we didnt like and decided to go elsewhere. As soon as I asked for my deposit back they told me NO, so I then asked to talk to the manager Joe who tries to tell me I can't have my money back because he already bought supplies with it mind you this was a free consult with no signatures. BEWARE OF Nu-Face Home Improvements!! This situation needs to be rectified!

Edit:
Thanks for commenting back instead of the run around on the phone. The job was canceled the day after your sales associate left my property. There is no contract due to no work being done at all. This is now seems like a small claims court issue now. Talk to you VERY soon.

Margaret Zygmunt
Dec 29, 2022

Scott did an excellent job at diagnosing the problem with my window and showing me how to resolve it. He’s a super helpful guy and really knows his business. It’s always a pleasure to work with NuFace!

Sharon Keating
Sep 11, 2021

We had our barn sided and shingled by Nu-Face 2 yrs ago . We were extremely happy with the results. A couple weeks ago, I received a call from Nu-Face asking how everything was going with the barn that was sided. I happened to mention that over the winter some damage happened to a piece of the siding. I was told that a piece of siding could be ordered and installed. Today Scott came bright and early to do the installation. Scott was very personable and completed the task very quickly. I would highly recommend Nu-Face if you are thinking about any home improvements.

William Gauthier
Oct 24, 2018

I met with two other contractors prior to meeting with Joe so I could get more than one estimate. The smart consumer "thing to do"! The first two tried to pressure me to sign their contract to the point of insult. When I called Joe I asked him on the phone if he was going to have a problem if I don't sign a contract when he came to our home and he was totally fine with that. When Joe came to the house we were quickly put at ease and I never felt pressured. Both my wife and I knew when Joe finished his presentation that this was the contractor we wanted to go with. The style and level of quality of the windows were a perfect choice for us and you can't beat a lifetime warranty! His pricing was also the best. The install went flawlessly. His team of installers are second to none! Dave(and Max)were professional, courteous and friendly. I highly recommend using Nu-Face and look forward to hiring them for my next project.
Scott is our Service Manager and has replaced several sashes in our home. My wife and I like Scott. He is friendly, courteous and always professional. My wife and I are comfortable when Scott is here so take care of our concerns. I can’t say enough about this good guy.

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  • 855 Berlin Tpke, Berlin, CT 06037
  • Industrial Roofing
  • 24/7 Emergency Repairs
  • Financing Available
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Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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