Logo of Artisan Building and Remodeling LLC

Artisan Building and Remodeling LLC

  • 230 Deming Rd, Berlin, CT 06037
  • Commercial Roofing
  • Financing Available
  • Licensed & Insured
  • Locally Owned & Operated
  • Warranties Offered
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

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Recommended Reviews

Overall Company Rating
Excellent 4.8
Out of 82 reviews
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Gary Therrien
Jul 30, 2025

Artisan did a great job on my Mother-in-law's house in East Hartford. It is a small, 75 year old house that needed two layers of roofing removed and the Artisan workers did a good job of protecting the vegetation around the house, cleaning up after the work as well as moving everything out of the way before the job and back after. Large tarps made sure that there was much less debris to pick up off the ground. I've installed a few roofs in the past and have contracted for complicated roofs. I can say with that experience that Artisan did a very professional job and treated the house as if it was a mansion.
I recommend them.

nicole doyle
Jul 30, 2025

Our experience was sooo great with having our roof done. We explained to our sales person, Alex our unique time line & situation. Alex, reassured us, he would make our job his priority. AND HE DID,Alex went over & above while communicating with us every step of the way. There were no surprises, everything went as planned. The team that came & installed the roof worked quickly, quietly, and most importantly were super professional.
We absolutely will be recommending Artisan to our friends & family to have their roofs done! And it all started with Alex, thank you so much!

Jimmy Pomodoro
Jul 25, 2025

Brandon and his crew of workers just completed my new roof. They were fast. They were curtious. Brandon explained the whole process in detail until I was comfortable and understood everything. They did a fantastic job cleaning up after they were done. All in one day.

Nick Ascencao
Jul 24, 2025

From the beginning Tanner helped me every step of the way. Getting a new roof shouldn't be hard and these guys make sure to help in any way possible. The team that did my roof was amazing and it looks great. Definitely recommend

Richard Michaud
Jul 23, 2025

Wish to express my satisfaction with Artisan Building and Remodeling for fantastic work and professionalism. Special recognition for personnel Dan , and Josh for their work on the replacement of my roofing. Also to project manager Brandon and his team for my skylight replacement. All work was done with quality and expertise. Would highly recommend this company to anyone considering a roof replacement.

Candy Achenbach
Jul 23, 2025

Five star review for the team at Artisan. Jacob was super and guided us through every step of the way with a new roof. He has the patience of a saint when it comes to color selection and even came to look at local houses for inspiration with us. Brandon expertly lead the install team and communicated clearly and often throughout the day. We could not be happier with their service, process and material selection. Looking forward to working with them on future phases of our exterior updating!

lisa riendeau
Jul 17, 2025

July 2022 Permit Pulled Work "Half Done some not done at all" completed, failed town of EH inspection. Called company 2x was told to email them the information I did still no contact. Had to show up unexpected. Spoke to Kyle Project Manager he said he would stand behind their work do what they need to do to pass inspection. His crew went out to home reported back to Kyle house had no Tyvek. Artisan does Tyvek and Foam. The PFT Progressive foam they used was not listed as a WRB (Weather resistant Barrier) according to the Town of EH Approved products. Its also a requirement of Town to tape all seams and joints. That was also revealed upon inspection with the town with Artisan Representation that it was not completed. According to the PFT Progressive installation direction it was improperly installed. After contacting the manufacturer of PFT Progressive foam they are required to tape seams to make it a WRB approval product to meet requirement of the Town of EH Town Code. Kyle did not stand behind his word to correct issue and "pass inspection" Doesn't matter how much time goes by it would have failed 4 min after or 4 years after. They confirmed they would have been responsible to get town out to inspect work. So no Tyvek, did not choose an approved foam, the foam is not taped and sealed. 4 Failed siding inspected items. I was told all this before closing on my home knowing I had come to an agreement with Kyle then he pulled back on his word. Artisan representation agreed with Town inspector they should have taped this BEFORE siding was put on. So not only was Tyvek Water Vapor Barrier was not used the foam that would make it WRB but ONLY if it is taped per the manufacturer of the PFT Foam was not done so the whole structure of home is not protected by Vapor or Water or Weather. According to the permit they pulled from Town they stated they would install Fan Fold (did not do according to Foam Fan Fold installation ins) and they would install vapor barrier they did not do this either.

Most know you tape seals of foam board nope they just cover work they don't want to finish. Submitted BBB but company only cared about how warranty doesn't transfer or not a contract signed by me yet that's irrelevant its the WORK of the HOME that whoever they had hired was paid to do it yet they didn't do it. They will agree to fix it but not follow through. Stay clear.

Actually the other requested efforts were to come and complete the project correctly and they agreed for a short time then decided to refuse to do that after they realized how in depth the project would be and how the whole house had no Tyvek then also the ENTIRE seams of the foam underneath was never done throughout the whole underneath siding. Leading me to request an amount to have someone else come and fix their work. So no that was not my INITIAL request from Artisan. And it became this way when they VERBALLY agreed and then backed out of their agreement to rectify, fix, correct issues, pass the inspection and close out the permit. Anyone would be upset with that. Not being a customer but the work of the home was completed by Artisan which is the main issue not who owned the house at the time.

So its not about slandering its about INFORMING other prospective customers to BE CAREFUL, be ALARMED, Double Check Triple Check, and get Second Opinion and ensure you don't rely on Artisan but you make sure your Town Inspector gets over before final payment is made. It's about holding a business accountable to why their work failed and was not performed correctly. Taking FULL SOLE responsibility.

Efforts were not EXHAUSTED they did not stand behind their word, their agreement. Efforts were never fulfilled according to what they said they would do. That does not fit the definition of exhausted. So again not about the money its about fulfilling what was agreed with Building Inspector at the time of the visual inspection. Makes it hard for me to sit back and be okay with other customers potentially facing the same issues.

Brian Matzke
Jul 15, 2025

I had a really positive experience with Artisan. I worked with Brandon and Josh, and they were both very responsive and explained the whole process very clearly. The whole team was very professional and efficient. They showed up on time and did a thorough job cleaning up afterwards.

John Botelho
Jul 10, 2025

Artisan did a wonderful job replacing my roof today. Brandon was a pleasure to work with. From the initial sale with Mike to the completion of the roof was easy and painless. Brandon kept me informed throughout the entire day of every step of the process. I highly recommend Artisan.

G Berroa
Jul 10, 2025

This is the second time using Artisan after buying my second home and they just keep knocking it out of the park! Brandon and his team did a phenomenal job! They went ahead and fix up my gutter covers and clean up my drives way! Brandon will keep you in the loop all day and make sure to answer all of questions! He’s very kind, personable and a pleasant human being to be around with! Please don’t hesitate and get your roof repaired by Artisan!! 15/10 job well done!

Eric Mensinger
Jul 3, 2025

I have now have used Artisan twice to replace my roofs. The first time was for my first house and went through insurance and couldn’t have been an easier process. We recently moved and proactively replaced the roof and contact Artisan for a quote, who came promptly and had a great quote with incredible products. Alex was the best! He was very personable and friendly and came over multiple times to inspect the work after being completed as we got our roof done and had some downspouts installed on our higher level roof which fed down to our lower level roof. Brandon was the project manager and was awesome! He was in constant contact with me about the progress of the job and explained everything in great detail with simplicity. I have several other house projects which I will be reaching out to Artisan for in the future and look forward to working with such a great company!

Richard Paul
Jul 3, 2025

Artisan did a great job installing a new roof on our house in less than a full day!
It looks great and the debris was cleaned up and taken away when they were done!
Brandon was in charge and communicated with me throughout the day updating me on their progress, he was there when the job was done and walked with me to inspect their work and to insure the area was cleaned up properly.
Brandon was very clear and very polite in our conversations !
Thank you for a job well done I’m

Roxane Fromson
Jul 3, 2025

We hired Artisan Building and Remodeling to fix the leaks in the roof of my mother’s house in a beach area in Old Saybrook. The roof had continued to leak after another roofing company my mother had hired to reroof her house was unable, after several attempts, to stop the leaking. Artisan manager, Tod Tuttle, and his staff inspected the house several times during various weather conditions and used a construction camera to identify probable sources of the leaks. Artisan proposed several options to fix the leaks. We decided to have Artisan re-side the entire house with new siding of a different color rather than replace existing siding that needed to be removed to fix the leaks. Artisan successfully resolved the leak problem, and we were very pleased with the outcome of the re-siding project.

The professionalism, quality of work; responsiveness of Tod, his project managers- Chris and Tony, and their crew to our needs and requests were excellent. They promptly responded to our text messages or phone calls, informed us in advance when the dumpster and supplies would be delivered and of the dates and times that crews would begin working; and they completed their work within the specified timeframes. As promised, Artisan crews worked continuously on our house (weather permitting) and did not leave to work on other projects. Artisan also was willing to coordinate with the installer we had hired to replace eight windows, and they did this very effectively- there was no lag time from the time that the windows were installed and time that the re-siding work commenced.

Artisan crews were also respectful of neighbors’ concerns that noise be minimized and access to driveways not be blocked. We were not living in the house while the work was being done, but neighbors provided very positive feedback on how hard and continuously the crews worked. After the project was completed, an Artisan crew returned to wipe smudges and marks off the white trim.

It was a pleasure to do business with Artisan Building and Remodeling!

Joe Elias
Jun 25, 2025

Very pleased with my new roof and Artisan. I worked with Alex, he was very responsive and helpful every step of the way. Price and quality of materials and work done was very good.

Mike Timmerman
Jun 23, 2025

Great experience with Dan ,Brandon,Justin, and Madison. We were looking to replace our roof and gutters and we shopped around several companies. For us it wasn't just the cheapest but a company that had a great warranty and fully insured . Also a Company that had great people that worked for them from their reviews.We made an appointment with Madison who also was quick to get back to us or change any times we needed.She set up an appointment with Dan in sales. What a great start to our roofing experience.Madison and Dan set the bar high. Little did we know ,everyone we dealt with would ,only get better. Dan sat with us at our home for a couple hours ,working out all details of our installation for the roof on one day and gutters another day. Dan also was able to help get a price we would be happy with. Once we had our plan Madison arranged several installation days that would accommodate our schedules. Dan provided his phone number so we had direct contact for any questions. We agreed on a date for supplies to arrive and a date the crew and dumpster would show up. On installation Day we met the crew and our project manager Brandon. He walked around the property giving a detailed plan of how they day would go from installation,set up and clean up . Brandon was top notch elevating our experience to another level. Watching his crew get to work covering most of our yard with tarps for debris. It was unbelievable to watch the efficiency this team had. Brandon over saw everything ready to answer my questions or the needs of his crew for materials. Everyone on this crew was coordinated with what rolls they had right down to running magnets over every part of the yard for nails. They even returned all our bird baths,bird feeders,and yard decorations to their original spots. The crew i had never stopped and worked hard. When they finished Madison again reached out to give me dates for the gutter installation. I get a date and meet their next team members Justin. I walked the property sharing my concerns and he assured me everything I asked would have his attention. Justin and his crew just upped the bar to finish off a great experience with this company. Our experience was the best you could ask for,with a company fully insured and the best warranties. I would recommend Artisan Building and Remodeling LLC to anyone looking for a roofing company. I've also included contacts that I dealt with directly so you know who to ask for. I also want to thank Dan,Madison, Brandon,and Justin for giving us the best experience. Also thank you to Artisan Building and Remodeling LLC and their team for our beautiful new roof. Thank you, the Timmermans.

James Kenny
Jun 21, 2025

Artisan completed my triple roof in one day and also reroofed my shed. From start to finish I was impressed. Excellent communication from sales to office staff about when materials were to be delivered and day of installation. Office very responsive. Impressed with Brandon’s installation team. He reached out to me in advance and his team moved my deck furniture and the quality of the install was top notch. They protected the house and gutters and deck and all my planting and AC system. Picked up yard deck and driveway. Very efficient skilled and well run operation I would highly recommend Artisan.

Dean Painchaud
Jun 21, 2025

The process of having our roof redone by Artisan Building was incredibly smooth. They communicate with their customers with every step of the process. Their crew was extremely professional and was able to get our house reroofed in ONE DAY! It looks amazing and we HIGHLY recommend their services. The Sales Manager, Kyle Burgess and the Construction Manager, Brandon Manuele really know what they are doing. We are really impressed with how well this business is run.

Hena Zakir
Jun 20, 2025

Absolutely loved our experience with Artisan!!
From the beginning, Tanner, our sales representative, was extremely thorough, knowledgeable, friendly and super helpful for me to be able to get a new roof for my parents house. He explained everything clearly and sorted everything out so smoothly. The onsite manager, Mike, and his team were on time, incredibly helpful and would let us know what was going on during the whole process the day of the renovation. Once they were done, he walked us around the house to see the new roof and answered our questions. The customer service Artisan provides is amazing, even with the online portal. My family was very pleased and looks forward to more home improvement projects with Artisan!

Karl Heilmann
Jun 18, 2025

Great company to deal with. Salesman was knowledgeable and price was reasonable. They came out with a large crew that worked hard to complete the roof (house and sheds) in a day. Salesman, foreman, and all workers were very courteous, professional, and did a great job. Would highly recommend them.

Greg Corvo
Jun 16, 2025

I worked with Kyle in an effort to repair my roof and was pleasantly surprised with the professionalism and efficiency with which he and Artisan as a whole operated. I’ll be working with them again in the future for other projects around my home and would recommend them highly to anyone looking for an efficient and effective contracting company.

Dan Bearman
Jun 16, 2025

We’re so happy with Artisan and with the AMAZING Kyle Burgess! He made everything easy. We needed a new roof because of wind damage and we have solar so we expected the worst, lol. The ENTIRE process has been shockingly easy. I mean, I’ve had a harder time getting a fridge delivered. Seriously, I expected the worst and had many, many questions. KYLE.WAS.AMAZING…working with the Insurance company, the solar company, keeping us updated and the process moving forward. The entire Team at Artisan from the folks in the office doing the scheduling to the crew & on-site manager for our project Mike have all been GREAT! They arrived when they said they would, did GREAT work, and left the worksite immaculate when they were done. Not a screw/nail or piece of old shingle to be found anywhere. Very happy with the process & the results. The new roof looks great! Do yourself a favor and go hire them now, I’m very happy we did.

Cody Schoolnik
Jun 16, 2025

Artisan did a great job, Alex checked in throughout to keep us updated on progress. Roof came out great, and the team did a thorough sweep of the yard for nails and debris.

Jmv
Jun 13, 2025

Roofing job is outstanding. They worked neat, clean and efficient. Couldn’t be more pleased. They take pride in their work and it shows.Brandon and Mario stayed on top of every little detail. Except for the new roof you wouldn’t know anyone was here.Thanks.

Janet Andrews
Jun 13, 2025

Brandon and his team did a fantastic job replacing my roof. They were very conscientious about cleaning up after the project was done.

Tori Morra
Jun 13, 2025

I LOVED my experience with Artisan. From the sales reps to the workers, everyone was easy to work with and genuinely wanted to get work done. I can't thank Dan, Alex, and DJ enough for their hard work and dealing with all of our requests. They really have top tier customer service. The crew they sent for our roof, doors, and siding were fast, efficient, and an absolute joy to have around. The workmanship was beyond what I could've imagined, and it's stunning. I can't recommend them enough and will be using them for any other exterior projects we have!

Vince Avarista
Jun 5, 2025

My wife and I just finished our roof and gutter replacement with Artisan, and we couldn’t be more pleased with the experience. From start to finish, the process was seamless thanks to their dedicated and highly professional team—including the office staff, Alex our sales representative, and the skilled roofing and gutter specialists.

Their attention to detail and commitment to customer service made choosing Artisan an easy decision. The quality of workmanship not only met but far exceeded our expectations. We’ll absolutely turn to Artisan again for any future home renovation projects!

Ellen Liquindoli
May 28, 2025

what a great day, didn't think I'd be saying that the day we had a new roof installed. The crew started to arrive early, and got right to work. Brandon was our project manager, who kept everything on track and explained a couple of issues encountered in appropriate detail. We are so pleased with everything. And what a fabulous job the entire crew did on clean up! Ensuring nothing ( i.e. nails in the grass) had been left behind. We definitely recommend them to anyone who is need of a new roof, without the worry.

Roger Moretz
May 20, 2025

The crew from Artisan were professional, courteous and left the property clean and neat. Mike (the project manager) was careful to ensure he communicated at all phases of the project. I cannot emphasize how much we appreciated the workmanship and final results. Thank you for getting the shingles we wanted because they so very nicely complement the paint on the house.

kristine rotundo
May 18, 2025

Good experience with this company. Brandon, our project manager, took the time to explain things in detail, showed us photos along the way and kept us in close communication during the project. Alex, our sales manager, was also great to work with! He was knowledgeable, not pushy and easy to discuss my concerns with. Both guys were good about our dogs too!! Madison and Quisayra in the office also keep me up to speed with project details and tolerated my insanity and wild requests. Thanks everyone!!

Shaniene Campbell
May 15, 2025

Artisan Building and Remodeling did a fantastic job on our siding! Tony and his crew were professional, efficient, and a pleasure to work with. We absolutely love the finished product. It was a great experience from start to finish, and I highly recommend Artisan to anyone looking for quality craftsmanship.

Michelle Beers
May 3, 2025

I would highly recommend Artisan Building and Remodeling for roofing. The process was very easy from beginning to job completion. Brandon Manuele and his team were outstanding. They arrived timely and the communication was excellent. The team was hard working and completed the job efficiently. My new roof looks amazing! Thank you Brandon and Artisan team!

John Murphy
May 1, 2025

A neighbor had recommended Artisan to me. She was right. It was a good choice. Dan handled the low pressure sales and Brandon oversaw the work on-site. Work started on time and was quickly completed. The clean up was fine. I was kept well informed on what to expect prior to the work, and also on any changes as the work progressed. Five Stars.

Kimberly Sullivan
Apr 17, 2025

Brandon & Team completed a roof replacement in hours. It is the 2nd recent project using them in my family.
All had been explained along the way; Communication was key w all of my questions answered. Photos are taken that shows damage, …
If you need someone to inspect your roof or for a quote you can Trust them! Ask for Brandon when you call Artisan.

Tracy Allgaier
Apr 15, 2025

The Artisan Building Team did an outstanding job replacing our roof. We had our initial visit from Tim Clark, he was very knowledgable and helped with the color and style of our new roof. He was very accommodating with our schedule and ensured all details were clearly explained every step of the process. The morning of the installation we received a text from Brandon Manuel letting us know what time he and his team would be arriving. They were there on time, promptly got to work and had the replacement process down to a science. He kept us informed as the work was happening and was professional and very helpful. The entire team was great. I would highly recommend Artisan Builders for any home improvement project especially getting a new roof!

Diane Levesque
Apr 10, 2025

Workers came at 7am and worked until 4:15. Cleaned up everything, nails on the ground etc, before they left.Project manager Brandon M.also stayed most of the day, came in x2 to keep me informed of what was happening. All around great service.

Gail Cyr
Apr 10, 2025

Extremely efficient people doing my roof. Spoke with a gentleman Brandon, very nice person, explained everything that was being done And answered All of my questions. They started at 7:00 AM and everything (tear off, plywood replace, new roof) all done, equipment, all packed, and garbage all gone. One day Everything done. Will absolutely Refer your company! Thank you for being so professional

Karen
Apr 4, 2025

Artisan replaced our roof last week. The crew showed up exactly on time and worked together like a well oiled machine. They completed the entire job in one day! The roof looks amazing! They meticulously cleaned up all debris and hauled it away the same day. We highly recommend them.

Karen and Jim Buteau

Jason White
Apr 2, 2025

We just had our roof replaced by Artisan and what an amazing end-to-end experience! Beginning with Corey who started our experience, was very informative on the our full process, material, and outcome to the installation. On the day of the installation, Brandon called, explained the day, and continued communication throughout the day ending with a followup call and to ensure we were satisfied. Brandon and the roofing team finished our roof in one day! Awesome job, perfect cleanup, and everything that was moved was put back where it was. Couldn’t have asked for a smoother job and experience!!

Naynesh Ray
Apr 1, 2025

Brandon and his crew did a full roof replacement. It came out great. Brandon was very knowledgeable and on site all day to answer all of my questions and concerns.

Matt Amez
Mar 31, 2025

Had my roof replaced today. Brandon and his team was exceptionally clean and thorough throughout the entire job. I highly recommend Artisan Building and Remodeling.

Heriberto
Mar 19, 2025

Artisan did an excellent job on our roof and skylight. Alex Calkins was extremely helpful and was available throughout the process to address all of our concerns. Thank you.

maryla stypulkowska
Mar 12, 2025

We are very happy with the great job done by Artisan. Our sales rep Cory was kind and very knowledgeable, he took care of everything for us. I would like to give a big shout out to Brandon and his roofing team. Brandon was on site all day making sure everything was done properly. The roofing team was fantastic, they were skillful and very hard workers. The job was completed within a single day, and the team made sure to clean up thoroughly before they left. Ou new roof looks beautiful! An amazing experience from start to finish!

Vanessa Doyle
Mar 4, 2025

Artisan Building is an outstanding company to deal with. We experienced a hail storm that damaged our home and required replacement of the vinyl siding. Dan was knowledgeable when it came to working with our insurance company, and was very helpful and patient planning the new siding. The work performed by his team was great. Tony checked in frequently while the work was performed and his team was wonderful. Victor and the workers were on time, neat, pleasant and thorough.
Our home looks amazing. Neighbors specifically asked who was doing the work because they were as impressed as we were.

Alan Tweed
Mar 4, 2025

Artisan Building has been excellent to work with. They are replacing both our roof and siding. The roof was completed today and they did an excellent job. There was one hiccup and it was handled professionally and we lost no time on the project. I would highly recommend Tim and Brandon and the team!

Su Epstein
Mar 3, 2025

Roofing was good. Siding was a nightmare. Took several weeks to complete a cape. Most of that time, waiting to address items raised on the first week. Problems that project manager noted were completed in small amounts, sometimes taking multiple attempts (i.e. 3 times to hang a door so that it closed.) Ultimately small items on the punch list that we could complete ourselves we allowed to be left undone, rather than keep having aggravation. Major items (leaking) were ultimately addressed, but it took a lot of pursuit.
Very poor communication (i.e. requests ignored, rude responses, promises unkept). Worked in unsafe ways (i.e allowing a single workman to work alone on the roof at dusk while project manager sat in his truck on his phone). Rotted wood was found covered up with facing and would not have been discovered if corners had been installed properly and that second issue (corners) examined.

Brandi
Feb 11, 2025

An excellent team to work with! From the moment Justin showed up on my doorstep, to talking to the receptionist to scheduling materials to arrive at my home to Justin checking in at the end. Great communication and friendly and excellent team all around. Justin stated he would make the whole process easy for me and that’s exactly what he did. Worth the call for your home project.

Joan Silvia
Feb 10, 2025

We are extremely pleased with our new roof and experience with Artisan. Corey was a true professional who explained everything well, was responsive to questions and concerns and didn’t try to oversell. The day of the install was seamless from the start to finish including the effort to care for our property and cleanup! Brandon kept us informed during the job and was outstanding as well. We would highly recommend Artisan to anyone. Thanks to everyone.

Jared Barrila
Jan 29, 2025

Had a lovely interaction with a racist member of your team today who was yelling and raving about "illegals ruining our country." Unfortunately I will not be using your services as a result.

Brendan Crook
Jan 20, 2025

Had a tree fall through our roof & Artisan did an absolutely phenomenal job making it right! They were able to navigate the complex insurance aspect of things and advocate for a full replacement- something that the first roofer that we contacted was incapable of doing. Their team, including Corey and Brendon had our backs throughout the entire process and were available for any questions we had. The finished product was exceptional! The shingles & chimney flashing were the work of true craftsman, and the warrantee that Artisan provides spoke volumes about the quality. We cannot recommend them enough, 5 stars.

D Becker
Jan 18, 2025

Artisan Building has a hardworking and dedicated staff. Prompt and attentive to all details. It was a very comfortable and relaxed experience. Job site was left in perfect condition. Highly recommended.

Jimmy Zee
Jan 8, 2025

We are very happy with the great job done by Artisan on our recent roof replacement. Our sales rep, Kyle Burgess, was fantastic to work with as he patiently and responsively helped us work through insurance issues, answered our questions, and secured high quality materials for us. The crew did a very neat and efficient job, leaving the property looking better than it was before. The office personnel were also diligent and helpful. The available financing options were excellent as well. We highly recommend this company to others based on our overwhelmingly positive experience with them.

Diana Grazia
Jan 6, 2025

I picked a couple of roofing companies, but only Artisen was the only company to contact me. Kyle Burgess was very professional and helpful. He found wind damage, so helped me with getting the funds to replace the damaged roof. The workers were amazing. Very fast and efficient. They cleaned up all the old shingles and also replaced anything needed put back on the roof. He found a solar company to remove my panels and replace them, once the job was done. I highly recommend this roofing company. Call Kyle.

Allen Alston
Dec 31, 2024

I would like to thank Artisan building and Remodeling for the superb work they did on my new roof the staff was awesome throughout the whole process I would like to give a special thanks to Kevin Grant for going above and beyond to see this whole process through making sure everything went smoothly also dealing with the insurance company I would definitely refer this company to all my family and friends

Debra Huntington
Dec 31, 2024

Artisan did a phenomenal job on my new roof. Kevin Grant made the process smooth and easy for us. Even with my hesitant husband, he was able to address all his concerns. I have already recommended Artisan to some family and friends.

Ann Work
Dec 28, 2024

Kyle Burgess, our sales rep did an outstanding job from start to finish. He contacted the insurance adjuster, met with them, negotiated the settlement and then made sure the whole install went seamlessly. There was no hard sell or high pressure, but just the assistance we needed to get the job done.
The installation crew was neat, orderly, and conscientious and we would not hesitate recommending or using this firm for any future projects at our home. At the completion of the job, our yard was cleaner than when they arrived. A great 1 day roof replacement job. Thank you all for your help!

Sam Lourie
Dec 27, 2024

Had house and garage re roofed. Awesome job! Crew was professional, fast and clean.
Alex their sales representative was on time and had the best pricing.

Karen Sullivan
Dec 13, 2024

The team did an incredible job with the new roof. Kyle was in constant communication about the process and answered all my questions. The installation crew was efficient and very professional. Roof looks great and the clean up crew left the property better than when they started! Recommend this company highly. And a shout out to Josh who did a walk around the house with me upon completion to make sure i was completely happy with the outcome before leaving.

d41b d41b
Dec 3, 2024

Sales representative never followed up with the job after deposit was made did not return calls, staff at office very disorganized claimed they never received voice mails waited all day for a material drop off that never happened they never called to inform me of any situations. The so-called project manager brought wrong shingles dropped off materials and left the job which left me to keep eye on the installers luckily, I was there because they took off ridge vent and capped it, I had to have them tear off shingles and put a new ridge vent back on project manager did not do thorough inspection leaving me to do it fortunately I didn't sign off on inspection as there where flaws in workmanship it also failed inspection from the town inspector they had to come back and fix various things before it would pass. It took two weeks for them to come back I believe if I had signed off on the job, they would have ditched me and be aware the installers they are subcontractors. The project manager was not experienced in roofing when he was here, he sat in his truck on the phone. Do your research before hiring this company.

Laurie Reinmann
Nov 19, 2024

Artisan did an outstanding job on our roof and skylight. The professionalism of this company is to be commended. The craftsmanship is amazing. Ryan the owner is a fantastic person. Justin, Hope, the two Danny’s and the whole crew are joy a work with. I highly recommended Artisan for all your building and remodeling projects.

Mary
Nov 15, 2024

Everything about working with Artisan is easy. Thanks to Danny Wilson. He takes care of everything from start to finish and is easy to contact with any questions. The guys did an amazing job and cleaned the yard so well you would never know they were here, except for the perfect roof!

Arni Le'Beat
Nov 9, 2024

Exceptional customer service and most highest of quality work arround.
Had the pleasure, to hire these guys, to do My insurance roof work.
Needless to say, Shout out to salesperson Kevin, for finding the time to answer all of Our questions. As annoyong they might've been. And to the workers, who outdod themeselves.

Installation was super quick!

Robert Beinstein
Nov 8, 2024

Dan came by on a cold call following a storm. We'd already had a plethora of "roofers" stop by, each with a different sell. Dan was different enough to warrant a follow-up appointment. He did a very careful inspection on the roof, and pointed out damage we hadn't noticed. He worked with our insurer on documentation and made the process pretty painless for us. After the sale (when the troubles can typically start), Artisan's office staff kept us informed at every step and let us know what would happen when. And, then it actually did! On the install date, the crew arrived on time and wasted no time. Full roof strip-out, wood inspection, and new roof install in one full day. Super well done, by polite and neat workers who seldom stopped moving. And to close this all out, they left our yard fully cleaned up, with little evidence that they'd ever been there.

Overall, 100% satisfied! Highly recommend these guys.

Rich Sabrowske
Nov 7, 2024

After an enormous amount of time, and approximately 7 roofing companies looking at my roof caps, I finally met someone who actually wanted to help me. I was so impressed with Kevin Grant that I awarded him the entire roofing project, let alone just the caps. Their project manager Josh Ouellette was equally impressive. These are wholesome, honest, professional people who take pride in their work. Hats off to Artisan Building and Remodeling for having such a dynamic team! Highly recommend, regardless of where you’re located.

B F
Nov 5, 2024

Completed my 27Sq. ft roof in 6 hours with a plywood replacement this past weekend. The quality of workmanship was outstanding. They also did not leave so much as a nail in my driveway. Impressed with their customer service and workmanship. Highly recommend.
Tom F

Jamie Cunningham
Nov 1, 2024

To : Artisan Building and Remodeling LLC - The new siding installed on our house by Artisan Building looks amazing! We are extremely pleased! The crew headed by Max were super! They attended to every detail and it came out better than we expected ! And that is on top of the roofing crew from Artisan who also did a superb job! And that is on top of the tree crew Artisan got for us that got rid of the debris field that our back yard was after the microburst storm invaded our neighborhood. My wife and I couldn’t be happier! We feel like we have been made whole again. And one last BIG thank you goes to your agent Kyle Burgess who did a great job of walking us through the entire process and represented us really well with our insurance company. Thank you, thank you!!

Karen
Oct 22, 2024

We hired Artisan to replace the cedar shingles on our 1850 home. There are always surprises when repairing an old house but Artisan handled each issues expertly and our old girl looks beautiful once again..
We also hired Artisan, on the behalf of an elderly parent, to replace cedar shingles with vinyl siding as well as a new roof and gutters. They worked with us on everything from selecting color and type of material to where the materials were to be stored. The crews worked super hard and the quality of the work speaks for itself. Thank you to all at Artisan!

Mary Patricia Nardino
Oct 16, 2024

Great team! Kyle B was super helpful during the sales process. Explained every step and was persistent in working with our insurance company. Kyle W and crew were great on the day of installation. Very efficient and did a nice job cleaning up afterwards. The roof looks really good too!

Rosemary Towle
Oct 16, 2024

It was very easy working with Artisan. Work on the roof for replacement was done in a day with great cleanup. I would definitely recommend them to anyone who wants quality work done and great people to work with.

Mira Elezovski
Oct 15, 2024

I’ve been working directly with Dan Kibbe from Artisan and he has been so professional and helpful. He has been willing to answer all my questions and I believe truly goes above and beyond. For those reasons I decided to choose Artisan for my project and I’m sure that once my project is completed I will be equally as happy. So far the customer service has been excellent.

Chad Mellen
Oct 7, 2024

I hired Artisan to put a new roof on my house back in July and was very pleased with the results. Working with Dan was a breeze to get set up. Everything was explained well and in advance. Even though there was an issue where the supply company delivered the wrong shingles, Artisan went and got the correct ones the morning of the project. They made sure the job was still done on the day promised despite an issue not of their fault. I'm very happy with how everything was handled and of course the roof looks great.

Anna Lavigne
Oct 2, 2024

We had a great experience from start to finish. Kyle Burgess guided us and attended to all the details needed to get the roof replaced. He was always available for any questions we had and responded promptly. The actual work was done in a very timely fashion and looks fantastic! We will be using Artisan for our future siding needs as well and recommend them highly. Thank you guys at Artisan for a great job done!

Pat Augeri
Sep 27, 2024

We were very pleased with the workmanship of the company. They did an excellent job installing the roof and gutters and it was not an easy installation. Alex was outstanding in explaining the process and everything went as expected. If we called with any questions or issues, they were addressed promptly. All the staff is courteous and conscientious. Would recommend this company highly.

Steve Pitcher
Sep 19, 2024

Kevin Grant was fantastic! 10/10! He helped us in every way possible, answered any questions we had, and took good care of us. He was very responsive and went well out of his way to make sure we were pleased. Oh, and a new roof is nice to have as well. :)

Kyle Muir
Sep 17, 2024

We had a great experience with Artisan building. We specifically worked with Kevin, and he was very professional and quick to respond to any questions we had. They completed our roof in a day and did a great job with cleanup. Would recommend to anyone looking to get a new roof.

Robert Petrosini
Sep 12, 2024

Had a GREAT experience from the first few minutes I met Kyle. Information was delivered clearly , with details and no hidden surprises.
Kyle kept in touch throughout the process and answered any questions we had.
The work was done fast, clean and beautifully. Highly recommend!

Rich Nick
Aug 29, 2024

Thank You Artisan Team,

The roof came out great. The workers, project manager and office made this project a smooth process and a special thanks to Mike R (sales) for making this all happen!

Thomas M. Hughes Jr.
Aug 28, 2024

We had our roof done last fall by Artisan’s so we contacted them for gutter guards.As was the case before;the work is high quality and VERY neat.We would highly recommend them.

Jay MacArthur
Aug 24, 2024

Easy process all around, very excellent work, great communication. Very happy with the work as they did everything they said they would do, and more. They are so good at their craft they are extremely busy so plan ahead but its worth the wait to be superior service.

Todd Ruonavaara
Aug 23, 2024

We had a great experience with Artisan Building and Remodeling, LLC, having our roof and gutters replaced after 20+ years. We worked with Dan Normandin, who was great to work with. During the quote visit, he climbed up on the roof, took lots of pictures to share with me, and it was clear, a new roof was needed sooner rather than later. We discussed options, color, etc, and settled on the top of the line UHDZ GAF shingles, and their full range of supporting GAF products enabling our project to be covered by the transferable Gold Warranty by GAF. I also opted for new gutters, and went with the larger 6" vs standard 5" gutters for better water flow control. Upon getting the quote from Artisan (as well as a couple competitors), I worked with Dan to finalize what we wanted, and Dan even applied a $1,000 off Artisan coupon my wife had found.

On roof replacement day, a large team of 10-14 (varied throughout the day) workers showed up and immediately went to work, slant tarping off the front, back and side of the house to protect landscaping, and for the easy removal of demo work when removing the old roofing. By noon, that was done, and all of the old roofing was wheel barrowed into the dumpster-trailer (yes, a trailer so as not to screw up my yard or driveway with a standard dumpster that other roofers often use). Then, the team spent the afternoon laying all of the water proofing, underlayment, etc, etc as per the quote, and then the UHDZ shingles to finish the roofing project. After that, final clean up included rolling large magnets over the lawn to make sure they didn't leave any nails behind.....and trust me, I looked and could not find any. Kudos to the Artisan roofing team on a job well done!!!

A couple days later, the gutter team showed up, and based on the truck, it appeared that Artisan contracted out the gutter job.....but that was fine, as the gutter crew were great to work with, and banged out the job in a half a day. I really like the new 6" (larger) gutters, as they can hold up to 40% more water than the traditional 5" gutters, have larger down spout holes and downspouts, etc, so flow is much better.

Overall, we were very pleased with Artisan, really liked working with Dan. He even followed up and stopped by to make sure we were happy with everything at project end. I highly recommend Artisan for your roofing and gutter needs.

Phillip Gorneault
Aug 23, 2024

Tough review to write because the people I dealt with were awesome. Had my shingles replaced on house and porch’s. On my back porch there is a deck off the master bedroom. This deck needed to be sealed with a rubber roof. The rubber roof was sealed good except against the house ( log cabin) the rubber was ran up the siding and glued. The glue won’t stick to stained wood. The very next day we got rain and it leaked into the house. I reached out and was told someone would come and take care of it. After 1 month of calling and being told someone would come fix it i had to fix it myself due to a week of rain that was coming in. The contractors were great they were willing to walk around the house and garage and give me advice on how to fix other issues. I am not sure who dropped the ball on fixing the rubber roof but their workmanship guarantee and knowledge of working on a log cabin was a main reason I went with them. I hope if I have any other issues it gets resolved better than this time.

Frederick Ferguson
Jul 18, 2024

Salesman, Dan, was very thorough and friendly. Called ahead of schedule to let us know when to expect delivery and installation. Installation was done in 1/2 day very neatly and clean. Wouldn't have known they were there if I didn't see new roof.

Janet Henderson
May 12, 2024

Finally, a reasonable priced roof replacement. I interviewed many companies, that were so over priced. They came on time and worked until it was finished later the same day. Everything was cleaned up and the roof looks fantastic. I highly recommend Artisan.

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  • 230 Deming Rd, Berlin, CT 06037
  • Commercial Roofing
  • Financing Available
  • Licensed & Insured
  • Locally Owned & Operated
  • Warranties Offered
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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