NSURENT LLC

Good 4.0 (8 reviews)

4410 E Claiborne Square Open Use, Hampton, VA 23666
Commercial Roofing
Residential Roofing
Financing Available
Free Estimates
Warranties Offered

Website —

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At NSURENT LLC, located in Hampton, Virginia, we pride ourselves on our versatility and technical expertise in the roofing industry. Our comprehensive range of services includes roof replacement, inspection, maintenance, and repair, as well as gutter installation and roof vent installation. Whether you are a homeowner or a business, we are equipped to handle projects of any scale, ensuring that each job is managed with precision from start to finish. Our commitment to organization and attention to detail sets us apart in the industry. We understand the importance of delivering durable, high-quality results that provide long-term value. Our well-coordinated team is dedicated to addressing the unique needs of each client, ensuring that every aspect of your project is executed smoothly and thoroughly. Serving Hampton and the surrounding regions, we are here to transform your roofing needs into reality, with a focus on reliability and excellence.

What people say about “NSURENT LLC”?

Customer feedback is mixed regarding the property management services. While many tenants express satisfaction with the responsiveness and attentiveness of management, there are significant complaints about the cleanliness and maintenance of the properties. Issues such as false advertising, poor communication, and unaddressed maintenance problems have been highlighted, particularly concerning one landlord. The disparity in experiences suggests that while some tenants enjoy a high standard of service, others have faced severe issues that impact their overall satisfaction.

What Users Like The Most

Always polite, careful and helpful.
Great place for people trying to rebuild their life and get another chance.
Owner messages me about once a month asking if the property is up to standards.
When my toilet broke, it was fixed the same day.
Management was very attentive to needs and issues when they came up.

What Users Like The Least

House was dirty from top to bottom when I first moved in.
Deontay would act like he didn't care and would sometimes not even pick up the phone.
The pictures are not accurate of the current situations in the homes.
There are holes taped with packing tape in the floors.
Bathroom door missing and unfinished.

Services: Roof Vent Installation Roof Waterproofing Gutter Installation Roof Water Damage Repair Roof Cleaning

Recommended Reviews

Overall Company Rating

Good 4.0

Out of 8 reviews

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Ell Jayy

Google review

Nov 4, 2022

False advertisement.House was dirty from top to bottom.when I first moved in. There was old laundry sitting in the laundry room for, like, two years that didn't belong to anyone in the house. Whenever there were problems, Deontay would act like he didn't care and would sometimes not even pick up the phone. I remember one time I was trying to talk to him about his lack of communication and he was talking over me and not allowing me to finish what I had to say. He even walked away as I was talking to him. He would change the locks to the front door without my knowledge and the last time he did that he didn't even give me or anyone in the house a key to the house. I would not recommend NSURent to anyone and Deontay is an incompetent, apathetic, and unqualified landlord and should be relieved of his duties.

Stella Ambrosia

Google review

Feb 15, 2022

I have worked with this firm for a few months. I’m very happy with the interactions we’ve had: always polite, careful and helpful. Terms are reasonable, and it’s easy to make transactions when they’re necessary. Renovations in my building are simple, elegant, useful and show respect for the historic value and nature of the place and surrounding neighbourhoods. I hope to stay for a while.

The Official Phenom

Google review

Mar 2, 2021

They are definitely well maintained and easy to work with. They are understanding of people needs and are here to help when you need them. Great place for people trying to rebuild their life and get another chance to get on their feet with a roof over their head.

wade willoughby

Google review

Mar 1, 2021

I’ve lived in the property for almost a year. Owner messages me about once a month asking if the property is up to standards and if there are any issues. Great property management and cares about the tenants.

Amber Garner

Google review

Mar 1, 2021

I’ve been living here about 3 months so far & have no complaints. When my toilet broke, it was fixed the same day. My room is also very spacious & accommodating & my landlord is very helpful & understanding. Definitely would recommend to friends & family.

Tiphani Comena

Google review

Aug 19, 2020

I rented from with NSURent from 2018-2019 my last year as a student and was highly satisfied. In the year I was there any issues we had were addressed quickly by maintenance. I felt safe and comfortable in the rental, and would recommend them to everyone.

Leonard Fairley

Google review

Aug 18, 2020

Professional and easy to get in contact with. Management was very attentive to needs and issues when they came up and did very well accommodating With everything throughout the working relationship with them. Quality experience with them.

KK Parker

Google review

Aug 10, 2020

This is the second time renting with this company and the homes/rooms are of extremely poor quality. The pictures are not accurate of the current situations in the homes. The landlord, Deontay, is very nonchalant and is not understanding of the importance of things like an infestation of ants!!! This current unit was not cleaned, the hallway filter for the hvac unit looks as old as the home, there are holes taped with packing tape in the floors, there appears to be work started on a closet and left, a door is coming off the hinges, bathroom door missing and unfinished. So needless to say I would NOT recommend these units and/or the company as I have not been able to get through to anyone other than the gentleman, Deontay, even when calling the general number on the site.

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