- 2510 Rascoe Rd, Nashville, TN 37210
- Industrial Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Warranties Offered
- Metal Roof
About the Business
What people say about “NPR Roofers”?
Customer feedback for NPR Roofing reveals a significant discrepancy in experiences, with many praising exceptional service while others express frustration over poor communication and reliability. Positive reviews frequently note the professionalism, promptness, and thoroughness of the team, highlighting their effective communication during projects and insurance claims. However, some customers report disappointing experiences, particularly regarding scheduled appointments that were not honored and unsafe driving by company personnel. The overall sentiment leans positive due to the numerous commendations for quality work, but serious complaints regarding reliability and safety cannot be overlooked.
What Users Like The Most
- He arrived on time and completed the job within 15 minutes. I would highly recommend!
- Nestor prioritized my need for repairs and within 24 hours the flashing was correctly installed.
- They were professional, supportive, and always easy to contact.
- From day one there was open communication and assistance with dealing with my insurance adjuster.
- Nestor and his crew did great work, were efficient and very thorough with clean up after they finished.
What Users Like The Least
- I called all the phone numbers that I have for them, about 10 times so far, and got no reply.
- I think he was driving and looking at his phone...carelessly moved between lanes to get around traffic.
- I did not do business with this company, but I witnessed one of their drivers being very unsafe.
- Today is August the 7th and it’s after one pm they are still a no show.
- He repeatedly said that he would check into it and call me right back. Still no reply.
Recommended Reviews
On May the 28th I contacted NPR Roofing and scheduled a siding repair job for August the 7th. I talked to Tim Miller and Nestor Monteil and they said they would do the job. I messaged them again a week ago and they said that they would be here on August 7th. Today is August the 7th and it’s after one pm they are still a no show. I called all the phone numbers that I have for them, about 10 times so far, and I got one person to answer the first time I called the office and he said, with a heavy Spanish accent, that he would check into it and call me right back. Still no reply. I got the NPR office phone about 9 am. After that no answer. The last time I called I think they ended the call before I could leave a message. I think that they could at least tell me what’s going on. I am going to pay for the work out of my own pocket, I do have the money for that, so I could just go to the bank and get the cash money if need be! The money is sitting in the bank waiting on NPR to do the job. So far the actions that they have taken are very unprofessional and not necessary! If they don’t want to do the job they could just say so and I would find someone more professional to do the job. Unreliable is the wrong way to run a Professional Construction Company.
Spoke directly with Nestor about replacing 1 missing roof shingle. He quoted a price that was by far the best among 6 other estimates. He arrived on time and completed the job within 15 minutes. I would highly recommend!
I did not do business with this company, but I did witness one of their drivers being very unsafe with a large flatbed truck while heading north on US-41 between Goodlettsville and Greenbrier. I think he was driving and looking at his phone. He carelessly moved between lanes to get around traffic multiple times, which was pretty dangerous given the size of the vehicle he was driving. He also swerved unexpectedly into my lane so that I had to swerve to the shoulder and lock brakes to avoid being hit. I called the number on the truck and talked to someone in the NPR office. He repeatedly said there were no NPR trucks in the area. It was clearly an NPR truck because of the decals and the phone number on the truck. I'm not sure what's going on here, but I'd love to hear from the owner about this.
- 2510 Rascoe Rd, Nashville, TN 37210
- Industrial Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Warranties Offered
- Metal Roof
Frequently Asked Questions
1. Does the company offer free estimates?
Yes, NPR Roofers offers free estimates for all roofing services.
2. Are warranties offered by the company?
No information found.
3. Does the company offer senior discounts?
No information found.
4. How is the company overall rated?
NPR Roofers has an overall rating of 4.9 out of 5 on Angi, based on 10 reviews.
1. What services does the company offer?
Roof Installation, Roof Maintenance, Roof Vent Installation, Roof Deck Repair, Roof Coating, Roof Skylight Repair, Gutter services, Roof Cleaning, Attic Insulation, Green Roofing Services.
2. Are there any services the company does not offer?
No information found.
3. Does the company offer emergency services?
No information found.
4. Does the company offer eco-friendly accreditations?
No information found.