- 9921 N Nevada St Suite 110, Spokane, WA 99218
- Residential Roofing
- Financing Available
- Free Estimates
- Locally Owned & Operated
- Green Roof
About the Business
At NOW Remodeling, we take pride in our ability to tackle a diverse range of projects, both residential and commercial, with a strong foundation in technical expertise. Based in Spokane, Washington, we specialize in a variety of services, including emergency roof repair, roof maintenance, roof vent installation, and gutter cleaning. Our comprehensive approach allows us to manage complex projects from start to finish, ensuring that every detail is meticulously addressed. Our commitment to organization and reliability is evident in our consistent delivery of high-quality results.
Whether it's repairing roof decks or addressing water damage, we work cohesively as a well-coordinated team to provide durable solutions that stand the test of time. Our focus on attention to detail ensures that we meet the unique needs of each client, allowing us to create lasting value in every project we undertake.
What people say about “NOW Remodeling”?
Customer feedback for NOW Remodeling is mixed, reflecting a range of experiences. Many reviews highlight the professionalism, quality of work, and overall customer service, with particular praise for the responsiveness and knowledge of the staff. However, several serious complaints regarding installation delays, poor communication, and unresolved issues with products have emerged, which significantly impact the company's reputation. While some customers have expressed satisfaction with the finished work, others have voiced strong dissatisfaction due to unmet expectations and inadequate follow-ups. This disparity suggests that while there are positive experiences, significant issues need addressing to improve overall customer satisfaction.
What Users Like The Most
- The estimator provided a fair quote and the windows were installed correctly and quickly.
- The contractors completed repairs admirably and returned for necessary adjustments.
- The staff was friendly, knowledgeable, and provided great value.
- The team was quick and efficient, making the experience feel like working with friends and family.
- The quality of the products was high and energy-efficient.
What Users Like The Least
- It took 7 months to finish my windows, with multiple errors and no apologies.
- Windows do not lock properly, and I had to call multiple times for help.
- There were unprofessional work results, with uneven trimming and excessive caulk.
- The company charged significantly more than competitors for siding work.
- Poor follow-up service after warranty promises were made.
Recommended Reviews
We purchased a home that required a great deal of work. Not having known a contractor in the area, I chose to try now Remodeling. The estimator came out. Provided a quote for 10 windows triple pane argon and was able to give me a fair price. Once the windows arrived they were installed correctly up to industry standard and in a quick fashion. We were so impressed with the integrity, the honesty, and the overall work ethic of all of the subcontractors as well as the now remodeling staff in general.
This caused us to use them again for another window which required some framing and additional items with the window. We have been very impressed with their work and would highly recommend them.
I would recommend NOW remodeling to anyone looking for a quality company for upgrades to their home. The area manager provided accurate information to the insurance company and made appropriate recommendations for the repairs to our home after a fire. The contractors did an admirable job of completing the repairs quickly and returning to make adjustments as necessary. We are a little concerned about the warping of the vinyl siding in certain locations. This may be due to temperature fluctuations. However, a followup visit would have been appreciated rather than requiring us to make contact to address our concerns. We were lead to understand this was professional standard - i.e. a 6 month followup to verify satisfaction with the remodel.
I'm not happy with my windows. My windows do not lock. I had you guys come out to my home alot of times. They would lock but for myself I can notlock them. So my windows stay unlock. That is not good. I payed good money for the windows. I do not like my windows. I am 71 years old and to lock the windows you have to push down n push up at the same time. For the money I put out for the windows I should of went to another Co... Bottom Line I hate my windows.
- 9921 N Nevada St Suite 110, Spokane, WA 99218
- Residential Roofing
- Financing Available
- Free Estimates
- Locally Owned & Operated
- Green Roof