Logo of NOW Remodeling

NOW Remodeling

  • 9921 N Nevada St Suite 110, Spokane, WA 99218
  • Residential Roofing
  • Financing Available
  • Free Estimates
  • Locally Owned & Operated
  • Green Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At NOW Remodeling, we take pride in our ability to tackle a diverse range of projects, both residential and commercial, with a strong foundation in technical expertise. Based in Spokane, Washington, we specialize in a variety of services, including emergency roof repair, roof maintenance, roof vent installation, and gutter cleaning. Our comprehensive approach allows us to manage complex projects from start to finish, ensuring that every detail is meticulously addressed. Our commitment to organization and reliability is evident in our consistent delivery of high-quality results.

Whether it's repairing roof decks or addressing water damage, we work cohesively as a well-coordinated team to provide durable solutions that stand the test of time. Our focus on attention to detail ensures that we meet the unique needs of each client, allowing us to create lasting value in every project we undertake.

What people say about “NOW Remodeling”?

Customer feedback for NOW Remodeling is mixed, reflecting a range of experiences. Many reviews highlight the professionalism, quality of work, and overall customer service, with particular praise for the responsiveness and knowledge of the staff. However, several serious complaints regarding installation delays, poor communication, and unresolved issues with products have emerged, which significantly impact the company's reputation. While some customers have expressed satisfaction with the finished work, others have voiced strong dissatisfaction due to unmet expectations and inadequate follow-ups. This disparity suggests that while there are positive experiences, significant issues need addressing to improve overall customer satisfaction.

What Users Like The Most
  • The estimator provided a fair quote and the windows were installed correctly and quickly.
  • The contractors completed repairs admirably and returned for necessary adjustments.
  • The staff was friendly, knowledgeable, and provided great value.
  • The team was quick and efficient, making the experience feel like working with friends and family.
  • The quality of the products was high and energy-efficient.
What Users Like The Least
  • It took 7 months to finish my windows, with multiple errors and no apologies.
  • Windows do not lock properly, and I had to call multiple times for help.
  • There were unprofessional work results, with uneven trimming and excessive caulk.
  • The company charged significantly more than competitors for siding work.
  • Poor follow-up service after warranty promises were made.
Recommended Reviews
Overall Company Rating
Good 4.3
Out of 53 reviews
5 stars
4 stars
3 stars
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1 stars
Show first:
Charles Kinsey
Mar 24, 2025

We purchased a home that required a great deal of work. Not having known a contractor in the area, I chose to try now Remodeling. The estimator came out. Provided a quote for 10 windows triple pane argon and was able to give me a fair price. Once the windows arrived they were installed correctly up to industry standard and in a quick fashion. We were so impressed with the integrity, the honesty, and the overall work ethic of all of the subcontractors as well as the now remodeling staff in general.

This caused us to use them again for another window which required some framing and additional items with the window. We have been very impressed with their work and would highly recommend them.

David affeldt
Mar 11, 2025

I would recommend NOW remodeling to anyone looking for a quality company for upgrades to their home. The area manager provided accurate information to the insurance company and made appropriate recommendations for the repairs to our home after a fire. The contractors did an admirable job of completing the repairs quickly and returning to make adjustments as necessary. We are a little concerned about the warping of the vinyl siding in certain locations. This may be due to temperature fluctuations. However, a followup visit would have been appreciated rather than requiring us to make contact to address our concerns. We were lead to understand this was professional standard - i.e. a 6 month followup to verify satisfaction with the remodel.

patricia panowitz
Mar 10, 2025

I'm not happy with my windows. My windows do not lock. I had you guys come out to my home alot of times. They would lock but for myself I can notlock them. So my windows stay unlock. That is not good. I payed good money for the windows. I do not like my windows. I am 71 years old and to lock the windows you have to push down n push up at the same time. For the money I put out for the windows I should of went to another Co... Bottom Line I hate my windows.

Dale Jones
Feb 11, 2025

It took 7 months for them to finish my windows.the installers were great pleasant hard working.the incompetence of the employees was un believable 5 times to my house. 3 times with the wrong window.
We were told some one took measurements...did not.
No apologies no discount
"That's the way we fix it".
Was the response from an employee.
Having black duct tape for 7 months on my front window was not my idea of good service.

Sandi Osterman
Oct 24, 2024

Love my new windows. Got the best quality for a great price. Brian and Matt were awesome to work with. I would definitely hire then again.

Chris Matthews
Jul 31, 2024

Stear clear of Now Remodeling!! Snakes in my opinion. Gave a good friend a quote, said "friend" accepted the quote and forked up the deposit which was $1,100.00 and was ripped off!! Now construction didn't do anything they quoted him for an won't refund the cash for the work they agreed to do. Don't waste your time and money on slime bag companies like Now Remodeling!!

Brandon Neves
Jul 31, 2024

Buyers beware!! We had two teqs come give a "free gutter quote" when they were finished with their measurements they demanded a down payment in order to keep their lowest quote. If you agree to their demands they will keep up to 40% of the project cost if you choose to cancel after three days because they "took measurements" during their free quote. This is not a gutter company. Their salesman/tech Tyler had originally measured the wrong house. He also had a downspout that would have ended up flooding my walkway and driveway in the front yard as well as a section of gutter about 45ft long that would have had only one downspout. I waited over 48 hours for a phone call back that I never received. Once again this is not a gutter company or a company for the people.

Tina Jennings
Jun 19, 2024

I had Paul G give me a quote on some windows I wanted to replace with Now Remodeling. The windows he showed me were high quality and very energy efficient. I was happy with the product.

Richard Highness
Jun 4, 2024

Richard and Juan came out to give us a quote on a job. They were nothing short of professional, courteous, honest and super knowledgeable!

I highly recommend NOW Remodeling!!

george brown
Apr 17, 2024

Friendly, knowledgeable, great value and professional! Brian and his team were quick and efficient, we could not have hoped for a better experience. Every member of the NOW Remodeling Family helped make our new roof construction much more than just a necessity. Respectful from the first hello, felt like working with friends and family. Thank you

Theresa Burnett
Dec 27, 2023

When the siding and windows work was being done on our home it was repeatedly brought to Reese Nasif attention that the work was less than professional. Reese brought the management of the Boise, Id office out to the site and inspected the work. they made promises that the work would be fixed under warranty. They were every nice to us until we signed the completion paperwork for the loan to be funded. Reese and Daniel both promised that even though the completion document was signed that we would be taken care of. We have had several conversations with Reese since then because the warranty work has not been completed, and siding is warping and not sealed, the vinyl windows are rusting and unsealed. it has been about 10 months since the management inspection and nothing more has been done about it. The contractor (Robert Red) called said he was out of town and when he returned he would be in touch with us to set up a time to complete the work, it has been 3 months since that phone call
Reese states we are to deal with the contractor because it is no longer Now Remodeling's responsibility to fix it. This company is not a good company to do business with.
The only reason I gave this company a one star rating is because no stars would post.

Debbie Mitchell
Dec 1, 2023

Brian and Cameron came out and gave us several great price options, we were happy with their prices. The guys came out to do the work and had it done in one day. The crew was fabulous, quick and went above to make sure it was done correctly. They cleaned up afterward and did a great job. We were very happy with the work done

A Berryman
Oct 29, 2023

For what I paid, I was expecting my exterior to be trimmed in nicely. Wood cut to fit snugly, with even surfaces and a little caulk where needed. That is NOT what I got. What I got was 1×1's shoved into existing recessed exterior and another entire inch of space filled with GOBS of uneven and gloppy caulk, and them saying AFTER the fact that we have to paint over uncured and gooey mountains of squished caulk. NO home that has had window replacements looks THIS bad. I cry because everybody ELSE has the snug and even trim job on the exterior. I thought for nearly $10,000 for two windows, I would get a lovely pro-job frame in. Instead, I got pieces of wood that are too small, and enormous sunken caulk-filled gaps that no paint job can improve. They installed in winter when caulk and paint don't cure. Spring was too wet to paint, and the entire exterior got caked in dirt per normal. I have the paint I wanted on the trim. Can't paint over this gloppy, dirty mess. One of the windows was flawed and I asked for a replacement please. Not a word. I'm pretty hurt being left to just deal somehow. Sorry guys, but I will not be contacting you for further work. This is horrible. I also expected them to PULL A PERMIT AND THEY DID NOT. So I cannot get the job inspected as I would appreciate having done. I am NOT OKAY with people NOT pulling permits-NOT professionals.

Denise Nickerson
Aug 15, 2023

We Live in a 1975 manufactured home; it had a metal roof that needed replace. Called Now Remodeling they came out and gave us a great quote to replace the complete roof. Now it is beautiful shingle roof and looks amazing. We had a problem with the plumbing vents on the roof and we thought it was covered in the price. They were kind enough to fix the problem for free. They have excellent service and willing to help with problems.
Denise

Livin_lite
Mar 31, 2023

Taken to the cleaners on a siding quote, do your research people. About 8k in materials and 48k in labor. All my other quotes landed for around 25k. I’m sure they do good work but it’s not worth over spending. My salesman was courteous and professional, but felt a little pushy.

BB IDAHO
Apr 23, 2022

The entire staff from the sales rep to the installers were professional, informative and friendly. I purchased a door , window, doggy door combination to replace my sliding glass door. Very good quality and nice aesthetically. I would highly recommend Now Remodeling.

Deanna Kippes
Apr 12, 2022

David and Jessica Sterjn are awesome ..They are very comfortable To be be around and they explain everything until I understood it. I'm soo excited for my windows and most of my excitement is because of them.

Patti C Miller
Jan 12, 2022

Jessica Stjern was very thorough giving me information so that I could make a decision, answered all my questions. Great customer service! Can hardly wait to get my new doors!

Adrian Schur
Dec 27, 2021

We just had our windows looked over and came up with a plan for installation. Tyler and David did a great job walking us through it and we had a rather pleasant time doing something so important.

We feel confident in our recent decision to invest in our windows because of NOW Remodeling. Not only is the product we are receiving a solid investment in our home, their professionalism and budget options made it possible.

And even despite our effort to screw up some paperwork they helped us correct that as well.

Great experience and great guys. Would recommend.

Nathan LaFreniere
Dec 7, 2021

I needed gutters installed on a new home. Jessica and David met with me quickly, they explained my options and were very easy to work with. I appreciated that they wore masks in my home and were also upfront about the potential delays due to covid and supply chain shortages.

Katie Ritzheimer
Oct 28, 2021

My 82 year old mother was totally duped by this company. They gave her a roof bid and sold her thinking they were doing the work themselves. THEY CONTRACT OUT, this was not disclosed. The job was not done correctly and THEY NOW WILL NOT EVEN SEND COPIES OF THE PERMIT THEY SHOILD HAVE GOTTEN BEFORE THE JOB-You would think after a downpayment of 15,000$ cash they would have at least done a decent job. The company was suppose to get financing for the remainder as they told my mom but low and behold now they did not. NOW THEY ARE TELLING HER SHE MUST PAY THE 17,000$ LEFT BY JANUARY OR THEY WILL PUT A LEAN ON HER HOUSE?? So if this is how you want yourself or loved ones to be treated, these are your people!!

Marti Martin
Oct 12, 2021

I needed a quote for a repair to the siding on my home. I was contacted very quickly and Tyler came out to do the estimate within a day. He and his assistant were extremely easy and pleasant to work with. Admittedly I was unable to follow through with my repair do to circumstances beyond my control. But I would definitely use them in the future and recommend them to others.

Pam Mckinney
Aug 3, 2021

Kalani and David were our product specialists. They helped us with our duration Owens Corning roof and windows as well as gutters and gutter guards. They were professional, helpful, and extremely awesome to work with. We are very happy with the outcome. Also, our experience with the installers was above and beyond. We recommend Kalani and David and Now Remodeling! thank you.

Jim Kelly
Jul 11, 2021

Kalani Iranon is polite very professional sales man We felt very comfortable with him more like a good friend over for a visit. He is a big plus for the company.

Desirae Bright
Jul 7, 2021

I found this company from a random website online while trying to get some quotes on energy efficient windows. I lucked into getting Kalani as a rep, and man I want to poach this guy for my own company. Kalani has all the makings of a quality sales man, friendly, and very knowledgeable in the products, he truly believes in what he is selling. There was no pressure and he helped me make the right decision. He was very patient with me while I called my dad and my friend and a random contractor and at the end of the day… The quality of these windows and the warrantee speak for themselves. My daughter even drew him a picture. Really good experience ⭐️⭐️⭐️⭐️⭐️

CMG CLIPS
Jun 29, 2021

I highly recommend this company No high pressure sale tactics vary informative and they want you to have the best product for your situation Tyler was very polite and informative probably one of the best sales representatives of any company I've ever worked with

steven bradford
Jun 24, 2021

Kalani and David were both very helpful with our choices. Both worked in tandem to make sure everything was in order. Lots of laughter after all serious work was completed. Good people no pressure sales.

Jon Pemberton
Jun 23, 2021

My initial experience has been great. Reasonable price for gutter installation. Jessica was kind and professional. Will update when service is completed!

Evan Burgan
Jun 22, 2021

We worked with Kalani. He was very personable and professional. We loved working with their company! We got an amazing roof and brand new gutters at an amazing price. We will definitely work with them again and i highly recommend them!

Jennifer Richardson
Jun 22, 2021

Kalani was great. Super efficient, very knowledgeable about the products he was selling, friendly and professional. Not pushy at all. Was sensitive to our wants and needs and got us lined up with some incredible windows Highly recommend

Mary King
Jun 12, 2021

We were satisfied with everything. The experience was good with the installers, Tyler and Jessica. It sounded like a bass drum when they were roofing! We are happy with our new roof.

Debbie Thompson
Jun 2, 2021

Kalani was on time, detailed and showed u ready to help. We were very impressed and made an offer we could not refuse. We are very happy, thank you!!!

Amanda Hodges
Jun 2, 2021

Kalani and Tyler helped with our roof! They were professional, friendly and knowledgeable. Can't wait for our Owen's Corning Duration roof!!!

Teena Lyman
May 30, 2021

Kalani was here and we had the most amazing presentation ever. Very knowledgeable and highly impressive. Highly recommend this guy and company.

Scott Lockwood
May 29, 2021

Guy showed up, and introduced himself as Kalani and was really nice. Gave us great prices and then he went a couple steps farther beating his price. He was professional, well dressed, and easy to talk to. Only disappointing issue was that tempered glass doesn't get a great warranty but hey, it's made to break. His offer made us buy today. Easy, pleasant and very responsive. Just wouldn't buy us dinner at Wolf Lodge. (Sigh). Seriously though, great fellow and a treat to do business with.

dip stick
May 26, 2021

Kalani and David were informative, professional and eager to help with my roof. They spent time explaining the Owens corning roof system and I'm impressed, thanks!

Buzz Burnham
May 22, 2021

We met with Jessica Westerfield about installing gutters on our new Manufacturered home. She was very professional in explaining the product and the guard system. She answered all our questions. She explained the payment options. She was very knowledgeable about the product. Yout company is lucky to have her as an employee. If we ever need other work done on our home I would call Jessica.

monica wyman-weldele
May 20, 2021

Just getting started on New roof and 12new windows Jessica westerfield is my project specialist knows her job . Jessica spent 5 hrs with me covering everything ,they can do my roof in 2 to 3 weeks from now most company's are 3 months out and no one wants to come to almira, washington already a happy customer m.williams

Michael Connors
May 14, 2021

So far with the consultation and costs, everything has been great. The knowledge and professionalism has been fantastic! I will give another review when instsll is complete.

Matt Gade
May 10, 2021

This company did a great job installing 7 windows on my house in one day. Love the quality of windows and how quick they got the them made.

Robert Coffman
May 2, 2021

We were very pleased with the whole process. From the presentation by Kalone to the installation of the windows. Kalone took his time to answer any questions and had a model to show us the structure of how the window was put together. The installers were very good and knew what they were doing. We would recommend this company to anyone who was looking for a reliable company for remodeling, ect.. My husband husband used to install windows so he very fussy and knows how it should be done. He was very impressed with their workmanship. Again thank you for your integrity.

Theresa Magat
Apr 29, 2021

Jessica and Kalani are just amazing people, they made it easy for us to decide on what we wanted for our windows and roof remodeling.
Thank you both.

TIFFINY RYAN
Apr 24, 2021

Kalani was very knowledgeable about the windows and explained how the windows are made and why they use the products they do for the windows. His demonstration was not only how the windows are made but also each part. Kalani also demonstrated the variety of ways you can adjust the window when opening. God has really blessed me with meeting him & helping with my windows. He truly is a blessing for his company and for each customer.

Dick Runkle
Apr 21, 2021

Now Remodeling installed our new roof last week. I first met with their Project Specialist Rick Brasmer at our home. I received a total of four bids but only Rick took the time to thoroughly inspect the existing roof which included going into the attic to see if we had adequate ventilation (we did not). I have enjoyed working with Rick because of his knowledge, easy going personality and patience with and prompt responses to my various questions. Furthermore, the work crew was amazing to watch do their thing. Five guys with a great team work ethic and clearly a ton of experience. I am appreciative to the Now Remodeling team for making this a very positive experience.

Cece Brown
Mar 31, 2021

I love my new roof. I was very pleased with Richard Brasmer my Project Specialist. Even though it took a few months to get the roof scheduled due to high peaks and weather, Richard kept me posted the whole time. The crew was wonderful and funny. Hard workers. There were a few things I was not pleased with and that was my flowers being trampled but they will grow back, not ever being introduced to the Contractor Grant Bursch and the fact that the crew had gone behind my shop to pee. Thank you

Cathy Robinson
Mar 8, 2021

Kalani and David were very professional sales associates. The roof was replaced after a serious wind storm within 2weeks. The roofers did an awesome job and we’re on time and completed the job ahead of schedule.

Cami Adams
Mar 3, 2021

I submitted an online request for a return call regarding an interior door that needed replaced.
While I was waiting for contact, I contacted another business that was able to accommodate me same day.
When Jordan from Now contacted me the next day, I was very nice and grateful that he taken the time to call back. When I explained that I had gone with another company, he hung up on me.
I was dumbfounded by that response and I cannot recommend them if that's the customer service they offer.

Kathleen Jarvis
Feb 3, 2021

A six week job turned into 10 months. Very poor communication. Said they gave me upgrade materials, my research says otherwise. Had to fight with all contractors to complete the garage yet my leaky garage was the reason for starting the job. Brayden and Shane sold the job but I had to fight each and every step for completion. Windows, siding and gutters was the job

Kathy Carlson
Jan 20, 2021

I had a great experience with Jessica and Rick who promoted and did teaching on the windows. The windows are absolutely beautiful.
Chris who installs did a great job with putting the windows in.
I am very happy with the service and product.

Sherry Mann
Jan 13, 2021

These folks put a new roof on my mobile home in Mead! They are reasonably priced, and very good with communication! Don't call the 1- 800 number or you will get the glass department lol! Call the second number and they are right there to answer every question! THEY DIDN'T MAKE US PAY FOR THE EXTRA WOOD THEY HAD TO USE !! And it's a 50 year warranty! And the warranty passes to the next buyer also! Great job, great people! I recommend these guys to anyone needed outdoor work!!

Patricia Sexton
Dec 28, 2020

Easy installation, excellent installers
Time estimate was 3-6 weeks, waited 6 weeks, but took into consideration late fall/ early winter weather and slow shipping. Very satisfied, would recommend

Gary Dean (fsx4u)
Nov 8, 2020

Shane was VERY knowledgeable and really took the time with us and gave us all our options. I would definitely recommend their services.

Cat Woman
Jul 1, 2020

I love my new windows! It is so nice not to hear the water on tires when they drive by in the rain. I was taken aback by how beautiful they are. These windows are steel reinforced too, and the installers put them in with artistry. What a great experience! Thank you especially to Tyler for the exemplary sales AND customer service experience! {This just in January 25, 2021: I got my new comfort level billing for my gas bill which is my heating bill for furnace and water heater: $240/savings per year! I also saved $156 a year on my electric bill! I am saving $396 on energy every year!} Last summer for the first time ever, my air conditioner didn't work so hard, and my home was cooler than I ever experienced. These windows are more than worth the price, do it for comfort!

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137 locals recently requested a quote
  • 9921 N Nevada St Suite 110, Spokane, WA 99218
  • Residential Roofing
  • Financing Available
  • Free Estimates
  • Locally Owned & Operated
  • Green Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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