Norman Builders

Norman Builders exceeded every expectation we had when we hired them to redo our bathrooms. From start to finish and beyond, they were professional, communicative, and their craftsmanship was exceptional.

Norman Builders did a wonderful job with my addition. The work was completed on time and within budget.

Ryan was very responsive to my texts and emails (even when on vacation) and always had quick suggestions and resolutions.

His team was also wonderful. They are truly skilled craftsmen and very professional. They were willing to give suggestions and opinions, when asked, making my addition a space I love every time I look around.

The friendliness and strong work ethic from the whole team made living through this major project almost seamless. Definitely a five star company.

Norman Builders are very professional on every level.
On time always, notice ahead for workers coming into our home, stuck to the original proposal and very helpful with helping us plan the lay out of our project, step by step.

I cannot say enough about Ryan Norman, and Collin Smith- the project manager, not only are they professional but also very kind. Zack the tiler is amazing at his work, very detailed and precise to get things done perfectly! His assistant Ian was amazing as well. All of the contractors did an excellent job.

From the onset of meeting with Ryan until the end of our project
we got everything that we wanted. We would not hesitate to use Norman Builders for our future home improvements.
Ryan said he would give us a beautiful ensuite bathroom and it is really beyond our dreams.

Thank you Norman Builders!
Jeanne and Bill FitzPatrick
3 Odyssey Way
Andover, MA. 01810

We worked with Norman Builders to redo our primary bathroom. Ryan, Colin, and the rest of the crew were great to work with from the get-go, and highly professional. Throughout the project, Ryan & Colin stayed in constant communication about updates and next steps. They did amazing work on the bathroom, and we are incredibly happy with the results. We highly recommend using Norman Builders, and will reach out to them again in the future!

My wife and I used Ryan and his team to redo our bathroom. We appreciate the clear communication from the start and how timely everything was done. Ryan providing us a list of bathroom supply places and his other contacts (tile, glass door, etc) was very helpful too. Good expericence overall!

Finding a builder who can take your idea (aka Dream) and make it a reality is not easy. Norman Builders created a house for me that exceeded my expectations. Ryan Norman provided me direction before the existing house demolition started. He connected me with others needed for pre-build items. Norman Builders then built exactly what was designed on paper. What sets Norman Builders apart from others is their communication and commitment to understanding what the customer wants. Ryan and his assistant Collin were always available and communicated at every milestone along the way. There was never a time I did not know what was going on or what I needed to decide. The contractors they use are highly professional and care about their part of the build. I love my new house! I highly recommend them and appreciate all Ryan and his team did for me.

Ryan Norman and his team at Norman Buildings did an amazing job on our recent addition and renovation project. Their attention to detail, communication, and professionalism exceeded our expectations.

I can't recommend Ryan and his team enough. They were professional, punctual and completed the job exactly on time. Their attention to detail was unparalleled. Ryan was easy to work with and very responsive any time we communicated.

Our project consisted of the conversion of two bedrooms and a spare room into a Primary Suite, with Bedroom, Bathroom, walk-in closet and separate laundry. From the moment we started to the finish, we were continually in awe of the coordination with and by Ryan, the pleasure of working with his top tier crew and subs, and the finished product. As the start date approached, Ryan made the decision to start two weeks early, in consideration of finishing prior to Thanksgiving. He dealt easily with unique questions from the local Historical Committee, and finished the project exactly on schedule.

Our house is over 100 years old, and we were interested in maintaining the charm, while providing all the modern amenities. The result is outstanding, and due in large part to the inputs from Ryan and his team. Our tile and shower install by Lance is perfect. Original doorknobs were retrofitted onto every new door. Where doorways into adjacent rooms were removed – you can’t tell they were ever there. Josh from Charbot Electric showed us some options, and the resulting lighting and electric solutions adapted perfectly. New plumbing was run using existing chase-ways through the house that resulted in significantly less contingency and really clean work. We watched in admiration as Dale cut out a section of wall with one hand and sucked up any dust with a vacuum in his other hand. And the wall repair later is invisible. We happily converted heat from hybrid baseboard and radiator steam to just baseboard. And it was finished off in grand form with wallpaper by Tim matched to the house new or refinished hardwood floors by Drago. We enjoyed our interaction with every person assigned to our project and had zero negative interactions over three months.
Cost mattered to us. We met with several builders, several of whom told us it was too complicated to make any commitments. Ryan, after some thought and a fresh design, presented a fair and reasonable proposal to a complex job with several unknowns. Contingencies were controlled. We certainly exceeded the amenity allowance in order to maintain the charm and meet our vision, but overall, we got an awesome return on our investment and every decision was our own.
We anticipate another major project in two years. We will not call anyone but Ryan Norman and his team of consummate professionals.

This was our second time hiring Norman Builders and the experience was just as amazing as the first! Ryan and his team remodeled our kitchen in 2018 and we knew right away that we wanted them back to do our master bathroom. The communication was seamless and the quality of work done by Brian, Kevin, Lance and all of the plumbers and electricians was top notch! Everyone was amazing especially when dealing with all of my questions and design ideas, including rearranging the layout and plumbing to accommodate my request for a large picture window with a soaker tub in front of it and having multiple shower heads that all function independently as well as together! The heated floors are also a favorite as well as our closet that Brian designed! We are so thrilled with the the final results and our bathroom is now a sanctuary that I never want to leave! Thank you Norman Builders!!

We enjoyed the interaction with Ryan and Lance, and we are completely happy with our new bathroom. We had some plumbing issues, and a 50 year old (at least) bathroom, that led us to contact Ryan in the first place. The perfect attention to every detail, and precise work, and good advice along the way led to complete satisfaction with the finished product. We are more than happy, and also glad that our tile, paint and vanity choices all seemed to work together fine in the end. And of course, love the shower door as well! The work was prompt, and the plumber and electrician did great work. Lance, of course, did a great job from start to finish, and provided good advice along the way. He actually leveled the floor, after the new floor was in to insure that the vanity and toilet all set properly. Great work!

It was a pleasure working with Ryan Norman on the extensive interior renovation of our 1895 Andover home, and we are incredibly pleased with the results. Every phase of this project was well organized and managed, starting with the contracting negotiation phase. Ryan patiently worked with us to revise the contract multiple times to include as many details up front as possible, so as to minimize unexpected surprises from both the construction and cost perspective. We found his trade crews took pride in the high quality of their work, a reflection of their attention to detail. We also found Ryan’s costs to be market competitive, and the few unexpected expenses were discussed in advance and transparently explained. We realized various value-add modifications during the process and Ryan gamely and easily made the improvements.

As homeowners, we were very picky about the final, high-end finish for this kitchen and bath remodeling; and, so, we approached Ryan already having selected a granite fabricator and cabinetry supplier. While I have no doubt that Ryan can make excellent referrals to integrate these services on any project, he worked professionally and seamlessly with these other companies. Ryan also kept up good communication to ensure that we made finish selections on time to avoid undue delays. Ryan brought all of the pieces together to deliver a beautiful product in a timely fashion. Work included: chimney removal; kitchen and bath demolition to the studs; hardwood floor removal, subfloor modifications and hardwood floor installation; significant carpentry, plumbing, electrical, plastering, tiling and painting; re-framing and installation of windows and doors; and installation of high end built-in appliances and custom cabinetry with crown and other trim details. All inspections easily passed, and we have great confidence in the construction and will enjoy our beautiful new kitchen and bath for years to come!

We highly recommend your working with Ryan Norman on your next project!

I could not be happier with the completed project. Ryan's father, Dale, did most of the work including the demolition, the structural support beam, and the cabinet installation. He was meticulous, thoughtful, and incredibly skilled. The kitchen designer, Pam, came up with a thoughtful design that really took my family and our way of using the space into account. She sometimes took a while to get back to me with questions, but overall she did a great job. The electrician, plumbers, tile installers, painters, and countertop installers were all competent, courteous, and professional. I am very happy. The project took 8 weeks to complete which was within the estimated timeframe and stayed on budget.

I spent over a year trying to get our home renovation project off the ground. We met with many contractors that either found our project too large or too small. Our plans included adding on a 16x16 room, a large two-tiered deck, and renovating the entire first floor. Ryan came to check out our project and within no time had an all-inclusive estimate prepared for us. It was priced very reasonable and his presentation gave us comfort that he could handle our job. Ryan's crew was very considerate, especially considering we were staying in our home during the duration of the project. They were timely, requested consent to be there at various times and worked consistently to get our project done. Part of the project included custom doors and non-tradition trim/detail work. They handled this exceptionally. All the detail work came out great! We would absolutely hire Norman Builders for another project.

Norman Builders was a great partner in our home renovation project. It's no surprise to anyone that construction projects encounter hiccups and this one was no exception. Norman Builders, however, was very responsive, competent in resolving unanticipated conditions, and communicated every step of the way. Their attention to detail was meticulous and they clearly took pride in their work. We highly recommend them. If you were to ask us "would you hire Norman Builders again?", the answer is absolutely "YES".

From the very beginning, Ryan was upfront about costs and responsibilities of all parties. When Ryan asked to begin the project a week later than originally planned, we were nervous, but he assured us that he would still be able to finish the project that was slotted for eight weeks in seven, and he did just that. Ryan's father, Dale, did the majority of the carpentry work, and did an excellent job at that. All of the subcontractors (plumbing, electrical, flooring) were on time, courteous, and did professional work. The only cost overruns we experienced were small and outside the scope of our original agreement. Ryan was always easy to reach if we had a question, and he performed excellent work for us.

We've moved to a new house and are embarking on another kitchen remodel, and we are using Ryan again.

Ryan Norman was very helpful from start to finish. All details of our renovation were discussed and considered throughout the entire project. Ryan was very conscious of our budget as well as our goals and was able to make everything work. Ryan was very responsive and addressed any questions that came up along the way. We are very happy with the entire experience and are thrilled with the end result of our home renovation!

We contracted with Ryan for a master bath and closet remodel (new closet built ins) and as the project progressed we decided to add some additional work with new hardwood floors, baseboard trim and paint in the master bedroom. Ryan and all his contractors were very professional and punctual. Everything was handled smoothly with no real surprises. Communication was excellent. Even with the add-ons, they stayed on schedule and the quality of work is very, very good. The best part was at the end of every day the job site was cleaned up. We actually stayed in our master bedroom throughout until it was time to install the floor and paint. We would hire him again 100%.

This is our second project with Norman Builders and once again they surpassed our expectations. Our house was built in 1932, the preexisting (and originally the only) bathroom is small and located on the second level. We completely gutted the bathroom down to the studs, relocated the tub shower to a different wall so that we could fit a longer tub, rotated the toilet so that the door would open wider and relocated the location of the sink vanity. The space is small so every inch was critical. They worked with us to make sure that we could use even the small spaces for shelving and storage.

Once again Ryan's cost estimate and time estimate were right on target. We knew exactly how much it would cost and there were no "surprise upcharges". All of the subs were extremely reliable and professional. The tile work is absolutely spectacular.

From the very start, Ryan and his team were amazing! In trying to find contractors we were getting the run around in trying to get people out for estimates, then raising the price at the last minute...then we contacted Norman Builders and the response was almost immediate. Ryan met with us, took our concerns and desires into account and took his time to address potential issues no one else has even talked to us about. He gave us a fair and detailed estimate very quickly and we decided to get going! From the first day, we saw so much progress! His team works hard! Neighbors often commented to us that it seemed like there was someone here all the time and that's because there was! The work was completed on time and we couldn't be happier with the quality and final results! Dale, Brian, and all of the subcontractors were excellent...everyone was courteous and cleaned up after themselves which was important to us with two small children and a dog living in the house during construction! When small issues arose, Ryan and the team dealt with them swiftly and without really any stress on our part. We are so very thrilled with the final results! Our first floor has been transformed and it is GORGEOUS!! Thank you Norman Builders!!!

I had a great experience with Norman Builders. The project went extremely well. They were extremely responsive and professional and everything exceeded expectations. Everything was clearly explained and there were no hidden costs or surprises. I would hire again without hesitation.

From first contact for quote to the last day of the project, Ryan's professionalism, responsiveness, and organization surpassed my expectations. Our project included significant structural work, framing, roofing, plumbing, HVAC, sewer/excavation, tile, windows, and finish work, and the quality of all of Ryan's subs was outstanding. The project was finished ahead of schedule, on budget, and we are enjoying our new space immensely. This was a massive and disruptive project for us. With two little kids we needed to move out of our house for 4 months. But Ryan's communication throughout the project kept us informed of what was happening, what was going to happen next, and decisions we needed to make to keep the project on track. Our ability to text or call Ryan at any time and expect a response very quickly kept us at ease that he was in control and on track. I could not have imagined that it could have gone any better. I would use Ryan again in a heartbeat.

Norman Builders renovated 3 bathrooms for me: a master bath, a common bath and a powder room.The project went extremely well and surpassed all my expectations in every regard. The project started exactly when scheduled. Once the work began, the project ran very smoothly. The team members were all very professional, skilled craftsmen and were punctual without fail. I was always kept informed of any scheduling changes ahead of time and advised of any unavoidable delays or issues. Any unforeseen issues with the project that came up were quickly and efficiently managed and resolved. Any changes I chose to incorporate into the design plan along the way were handled seamlessly. My home was treated respectfully and always left clean. The workmanship on the stone tile work was superb. The finished carpentry work was done beautifully. The final result was all I had hoped for and more. I have had a number a projects of similar scope done over the years at various homes I have owned and I can honestly say this was the single best experience I have ever had on such a project. Norman Builders is a very well run business. If you are lucky enough to have them do your next project you will not be disappointed. Thank you, Ryan!

My husband and I cannot say enough about Ryan Norman, owner of Normal Builders. Starting with the initial contact, Ryan responded right away and upon meeting with him, was honest, professional and very knowledgeable. The turnaround time on a quote for the project was very fast (less than a week). We were so impressed with the quoted price as well as his online reviews that we hired Ryan immediately; we never even got a second quote! Communication was constant and consistent throughout the project. There were hardly any delays but we were always made aware of any slight change in plans right away. All of the subcontractors that worked on the project were highly skilled, responsible and professional. Never once did I hesitate leaving my home unattended when any of the contractors were there. Furthermore, it was evident that each person on his crew had the utmost respect for Ryan, something we found admirable. The overall finished product is far beyond our expectations. The space makes perfect sense in our home, like it was always there. The highlights include a vaulted ceiling, a large cased opening using 18th century barn wood as well as a custom transom window. The new room has enhanced our ability to entertain and we have already put it to good use! We would hire Ryan again without any hesitation and wholeheartedly recommend him for any project of any scope. Although there were many projects running simultaneously, we always felt like we were Ryan's only clients!

Planning: We met with three contractors and reviewed small, medium and larger options for our existing space. Ryan from Norman Builders won us over with his confidence, organization and no problem attitude. Of course we had concerns and questions, but it was clear he had worked in colonial houses before. What really won us over was his excitement to do something different with our space. From day one, you could tell every detail of this job mattered as this was a new way to design a traditional space. His timelines, pricing and execution plan was clearly laid out. As a GC, he organized everyone from; designer, permits, dumpsters, demo, electric, plumbing, painters, floors, ceilings, etc. He would do it all. The Job: Completely gut our existing kitchen and formal dining room. Remove a wall and install a steal support beam. He'd then move the kitchen to the old dining space and make the old kitchen a common area with built in desk, bench and bar area. The dining room would then be moved to our four season bonus room. Floors, wall, ceilings all came down. All new plumbing and lighting throughout the first floor. Execution: I mean, its funny to say, but we miss these guys. They practically lived with us for the summer. Couldn’t have been better with our entire family (kids and dog included) Everyone was so respectful of world climate (summer of Corona) and space. Of course you need patience with the process. Timelines were clear and the job finished slightly ahead of schedule. In the End: I mean, wow. When we looked at the blueprint on day one, we legit thought they shared the wrong plans. We couldn’t imagine everything we wanted would fit. They nailed it. It’s a dream space for our family and we couldn’t be happier. We couldn’t recommend Ryan Norman Builders any higher. We can’t wait to have them back to work on the upstairs next.

Sent in a request for a quote for a kitchen renovation and I never heard back. When I reached out again I was dismissed immediately because I didn’t want to spend 50k. Seems to me like this company should be more transparent on their website that they want to gouge people for high end renovations only.