Newport News Water Damage Restoration
- 1563 Ivy Ave, Newport News, VA 23607
- Commercial Roofing
- Residential Roofing
- Warranties Offered
- Slate Roof
- Asphalt Shingle Roof
About the Business
At Newport News Water Damage Restoration, we pride ourselves on our versatility and technical expertise, capable of managing both residential and commercial projects with precision. Located at 1563 Ivy Ave in Newport News, Virginia, we specialize in a comprehensive range of services, including roof repair, emergency roof repair, roof inspection, roof vent installation, roof skylight repair, and roof leak repair. Our well-coordinated team is dedicated to delivering durable, high-quality results that provide long-term value for our clients. Our commitment to organization and attention to detail ensures that even the most complex projects are handled thoroughly and efficiently.
We understand the importance of flexibility, working around our clients' schedules while maintaining a respectful approach to their homes. Whether you are facing an emergency or planning a renovation, we are here to transform challenges into seamless restoration experiences.
What people say about “Newport News Water Damage Restoration”?
Customer feedback is mixed regarding the services provided by Paul Davis. While some clients appreciated the professionalism, efficiency, and responsiveness of the team, others experienced severe communication issues and extended project timelines. The positive reviews highlight the company's ability to work flexibly around clients' schedules and the thoroughness of the staff in handling restoration processes. However, the negative review emphasizes significant delays and poor communication, leading to a frustrating experience. This disparity suggests that clients may have varied experiences based on their specific situations.
What Users Like The Most
- Desirae Water Damage Restoration exceeded our expectations!
- Flexibility of working around clients' schedules, techs are respectful of clients as well as their homes.
- This company was professional, knowledgeable, prompt, and very efficient.
What Users Like The Least
- Paul Davis was hard to get in touch with, was extremely poor at communication and scheduling.
- What should have been a two month max project spanned over 1.5 years.
- This was the worst experience and I will never use this company again, and will warn others not to.
Recommended Reviews
Had a mold job at my home in Newport News. Tenant allowed for the issued to move across 2 rooms before notifying us. Our property management team hired Paul Davis to deal with the issue. What should have been a two month max project spanned over 1.5 years. Paul Davis was hard to get in touch with, was extremely poor at communication and scheduling. The property management team didn't help anything. This was the worst experience and I will never use this company again, and will warn others not to. Restoration crew also took their time once everything was ready to be put back together, and put damaged materials back into the home, didn't fix them, and stopped communicating once they felt they were done with the job. Ended up having to pay someone else to repair the damage left behind.
Desirae Water Damage Restoration exceeded our expectations! Their quick response and expert team turned a challenging situation into a seamless restoration process. With professionalism and care, they not only restored our home but also provided much-needed peace of mind.
Flexibility of working around clients schedules, techs are respectful of clients as well as their homes, and they are knowledgeable! Definitely would request their services again.
137 locals recently requested a quote
- 1563 Ivy Ave, Newport News, VA 23607
- Commercial Roofing
- Residential Roofing
- Warranties Offered
- Slate Roof
- Asphalt Shingle Roof
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