- 977 Mt Vernon Rd, Newark, OH 43055
- Industrial Roofing
- Financing Available
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered
About the Business
What people say about “Newark Autobody Collision And Glass”?
The majority of customer reviews for Newark Auto Body Collision and Glass LLC are overwhelmingly positive, highlighting excellent customer service, effective communication, and timely repairs. Many customers appreciated the friendly staff who managed the insurance process seamlessly and kept them updated throughout the repair. The quality of the work was consistently praised, with numerous reviews noting that vehicles were returned in excellent condition. However, one review indicated significant issues with customer service regarding lack of communication, which stands out amid the otherwise favorable feedback.
What Users Like The Most
- The customer service was amazing, great communication and friendly employees!
- I dropped my car off the very next day and they worked with the insurance company and fixed my car right up!!!
- The whole team was friendly, responsive and professional. My car was repaired quickly and looks perfect!
- Quick turnaround, great communication, fantastic insurance handling.
- Dave went out of his way to do extra to make everything as easy as possible!
What Users Like The Least
- A week later and still no return call. I called them again and was told they would call as soon as the guy that did the estimate came in.
- Basically, a total lack of customer service. Not sure how Newark Auto Body is still in business.
Recommended Reviews
Having backed into my daughter in laws car we had 2 cars to be fixed and not wanting to turn into insurance we found the prices to be fair. A slight miscommunication on one of the cars but the guys fixed the issue no questions asked and no further charges. Would definitely use them again and recommend to friends.
Newark Autobody Collision and Glass LLC did an amazing job fixing my oopsie!
The customer service was amazing, great communication and friendly employees! Handled all the confusing insurance stuff and kept us up to date the whole time!
The shop cats and bearded dragon are also a plus!
We highly recommend them!!
5 star from the get go. My wife took her 2012 Toyota Venza there for an estimate from backing into our daughter in law. She said Dave was very friendly and professional giving her the estimate and quoted the daughter in laws number from the pictures of her 25 Camry rear bumper. Dealt with both ladies at the front desk at drop off and pick up and both were very pleasant. I noticed one small thing when I stopped by to check on the progress and it was corrected when I picked up the car. Pearl white is not easy to work with and they did a great job!! Amber's 25 Camry is next!! Thanks for making it a pleasant experience. Highly recommend.
- 977 Mt Vernon Rd, Newark, OH 43055
- Industrial Roofing
- Financing Available
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered