New Way Ford Pocahontas

Thank you! Thank you for your quick, friendly, above and beyond service. Small town Iowa at its best. Julie, Nate, Amy and the team got my car in super fast when I broke down along hwy 4. They took a look quickly and gave me the sad diagnosis with expertise and care. Thank you for the ride to pick up the rental car so we could continue our journey. You are all simply THE BEST!!

I was looking for a different pickup. I saw a 2021 Ranger on there lot. (Web search) I called and talked with Travis. Sent a couple of pictures of my Trade in. They made a trade offer with out seeing my truck. It was good enough to make me interested.
I drove down to discuss a deal. (100 miles).
I have purchased lot of vehicles in my life and this was the best experience I have ever had.
Knowledge of of the market, Personality, Friendly NO pressure deal.
This is not the Normal Used Car Salesman.
New Way Ford Pocahontas is way above the 5 star rating.
It is nice to have an experience that really values the customer.
You are a Gold Star Dealer for sure.

Nate far exceeded my expectations with a pick up and a drop off scheduled. Your price beat 3 competitors that I called. Very happy!

Service department is A++ in my book. Never been disappointed! Anything that involves engine axle or electrical. Ask for head technician Todd Olson. This guy can do everything.

Very helpful and friendly people at New Way Ford in Pocahontas! They went above and beyond to help, and got my car taken care of on the same day. Thank you to everyone at New Way!

We had found a vehicle we were very interested when searching online. We were excited to find out it wasn't too far from our home town! I reached out to the business through their texting option and got a response within an hour! Rick was very helpful and got right to work on figuring out a trade in value and answering any questions we had! He was unable to meet us the day we went to view the car but he had everything set up with the other salesman so when we walked in the front door we were greeted immediately and taken out to the car they already had pulled up. Travis was very helpful with answering questions and did not oressure us in any way. Things moved quickly once we made a decision and the vehicle was in top shape when we left the lot with it! Thank you all for your help!

New Way Ford has always been very helpful and knowledgeable about my car and any issues I've had. And everyone is friendly.

My vehicle was diagnosed quickly and accurately. The parts were ordered and the issue fixed within two working days. Thanks Terry !

I drive a 2007 For Mustang and for the past 6 months I've brought the car to several other repair shops who couldn't find the problem. They found the problem and ordered the part. Had my car repaired the same day they received the part and now I am finally a happy camper
Thank you guys at New Way Ford. Also I want to mention Julie was very polite and it was a pleasure doing business with them. If there's ever anymore problems with my Mustang I know where I will be bringing it.

Looked at a pickup on Saturday, told them I wanted to think about it over the weekend. Called Monday and made my purchase. No pressure No hassle good place to deal with
Thanks Travis and crew

Terry in parts is amazing. I know you guys wanna sell parts but since we know Terry has and looks out for our best interest we have and done more business with you guys then we have in the past and want to buy more from you guys do to Terry being a customer focused guy that looks out for us. Nate seems to be great to but have not gotten to know him as well yet. Thank you, Troy

Got my car from this dealership in February and had to go in for an oil change. The folks at the service counter we lovely as I waited and got my car back without issues.

Very good service Compared to the competition! Absolutely top notch! I will be back again! Thanks for all you do!

Fantastic service and price. This dealership beat the pants off of any other dealership I've ever dealt with. Being new to Iowa, I rely on referrals from friends and neighbors and I now understand why everyone says New Way Ford of Pocahontas...they truly can't be beat.

Well they treated me great they've done great service and they just did my truck they brought it back no problem thank you guys great job

Happy with my service on my Lincoln Nautilus. Smooth, easy service for a new battery. Love my Lincoln and the service department here is great!

New customer. Extremely happy with
Still very happy. I'd not go to different place. I'm a returning happy customer. Julie, Terry. Great service.

They are always pleasant to talk to and will always do their best to get my vehicle in early especially if the weather is bad. I appreciate that and they always do an excellent job!!

I was disappointed the inside mats were not cleaned. When I purchased the car I was to get a car wash with service. This may not be New Way policy but I feel could at least clean the mats.