- 2220 1st St NW, Albuquerque, NM 87102
- Commercial Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated
About the Business
What people say about “New Horizons Construction LLC.”?
Customer feedback is mixed regarding J and J Landscaping. While many reviews praise the company's professionalism, quality of work, and prompt communication, there are notable complaints about poor responsiveness and unprofessional behavior. Some customers experienced delays and difficulties in reaching the owner for follow-ups, leading to significant frustration. Despite these issues, a large portion of customers appreciate the value and dedication exhibited by the crew during their projects, indicating that the service can be reliable if communication improves.
What Users Like The Most
- David was prompt and really understood what my goal was.
- The work was done with excellence and when I requested a couple of changes, I was provided with exactly what the changes would cost.
- David and his crew are very nice, and hard working.
- They are very professional and always came on time.
- There were unforeseen obstacles during this project... and they handled them like the pro's they are.
What Users Like The Least
- It took several back and forth phone calls to get a hold of David every time we tried to contact them.
- We have been calling for 3 weeks over 10 calls to him and no response.
- When someone is a no call no show then they don't deserve much.
- Guess we weren't worthy of your services.
- We drove 30 minutes out of our way to meet the owner and we didn't even get a text.
Recommended Reviews
I'm a newbie at this whole home renovation thing so naturally I was nervous about dealing with contractors. I needed an extra driveway and called New Horizon's for an estimate. David was prompt and really understood what my goal was. I received the quote in about 24 hours and he began work the next day. As part of the project I needed 2 trees removed. They were able to remove the entirety of the root balls and not just level chop them! Because of that it did take them a couple extra days to get the rest of it done because they refused to cut corners and wanted to ensure the job was done right. I now have a driveway I am super proud of and my yard looks better than ever. When it's time to build my outdoor kitchen I know who my contractor is going to be. David and his team are the absolute best.
Horribly unprofessional. It took several back and forth phone calls to get a hold of David every time we tried to contact them. We had to have our quote redone 4 times because they kept mixing up which block wall was getting raised to which height. They were in charge of getting a permit for our wall from the city since it would be over 6 feet and he tried to get a permit from the wrong city (Rio Rancho instead of Albuquerque) despite having been to the property several times and having our address. He and his crew showed up several times unannounced to "look at the property" before installation. Then when we actually scheduled a day, they were no shows. After waiting half the day and calling them, we found out the crew chief called in sick, but nobody bothered to call us and let us know. DO NOT HIRE THEM. Very bad experience.
As with most contractors, timeliness and communication was an issue. However, the high quality of the work more than made up for any other deficits. He didn't do the job quick and shoddy way. He did it the right way!Dave was also quite honest and fair with pricing. As evidenced by the before and after pictures he turned our yard of dirt and weeds into a peaceful oasis.
- 2220 1st St NW, Albuquerque, NM 87102
- Commercial Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated