- 9984 US-431, New Hope, AL 35760
- Commercial Roofing
- Financing Available
- Free Estimates
- Warranties Offered
- Metal Roof
About the Business
What people say about “New Hope Buildings”?
Customer feedback indicates a generally positive experience with New Hope Buildings, particularly highlighting their outstanding customer service and communication. Many customers appreciate the helpfulness and professionalism of the staff, noting that they go above and beyond to meet client needs. However, there are significant concerns regarding project management, particularly with the use of subcontractors, which led to issues such as lack of necessary equipment and inadequate oversight. While most reviews praise the quality of the product and the staff's attentiveness, the negative feedback regarding project execution raises caution for potential clients.
What Users Like The Most
- Their customer service was outstanding — friendly, professional, and incredibly knowledgeable.
- Owners were very helpful and interested in our needs.
- Joy has this positive vibe about her and truly cares about the customer.
- They helped me choose the perfect portable shed for my needs and made the entire process smooth and stress-free.
- I recommend them for all your barn, outbuilding, workshop, and storage building needs.
What Users Like The Least
- They hired a subcontractor to do the work... had to assist the contractor in doing the work.
- We thought we were paying them to handle oversee and inspect the project which they did not.
- Did not even compensate us for our time and use of our equipment.
Recommended Reviews
I couldn’t be happier with my experience with New Hope Buildings! From the moment I reached out, their customer service was outstanding — friendly, professional, and incredibly knowledgeable. They helped me choose the perfect portable shed for my needs and made the entire process smooth and stress-free.
Owners were very helpful and interested in our needs. Offered suggestions that showed they were concerned about us and our project more than simply making a quick sale.
We hired them to build us a pole barn and handle all the details, They Hired a subcontractor to do the work subcontractor showed up without the heavy equipment needed to do the work had to assist the contractor in doing the work. We thought we were paying them to handle oversee and inspect the project which they did not. And had to supply our own equipment to assist the subcontractor. And did not even compensate us for our time and use of our equipment.
- 9984 US-431, New Hope, AL 35760
- Commercial Roofing
- Financing Available
- Free Estimates
- Warranties Offered
- Metal Roof