Neal Chase Lumber Co.

Good 3.0 (4 reviews)

103 North Runger Avenue, Sheldon, IA 51201
Free Estimates
Slate Roof
TPO Roof
Asphalt Shingle Roof
Flat Roof

Website nealchaselumber.com

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At Neal Chase Lumber Co., located in Sheldon, Iowa, we pride ourselves on our extensive range of services, including roof replacement, roof vent installation, and gutter services. Our expertise extends to specialized tasks such as roof coating, skylight repair, tile roofing, and thorough attic inspections. We are well-equipped to manage both residential and commercial projects, ensuring that every aspect of your construction or renovation needs is addressed with precision. Our organized and detail-oriented approach allows us to tackle complex projects from inception to completion. We understand the importance of delivering durable and high-quality results, which is why our team is committed to maintaining consistent standards throughout every phase of your project. With a focus on reliability, we strive to provide long-term value that meets and exceeds your expectations. Serving Sheldon and the surrounding areas, we are dedicated to effective project coordination, ensuring that every job is completed thoroughly and efficiently.

What people say about “Neal Chase Lumber Co.”?

Customer feedback reveals a significant divide in experiences at this establishment. While some customers praise the staff for their helpfulness and ability to assist with specific needs, others express frustration over poor customer service and mistakes in fulfilling orders. Issues such as being given incorrect materials and perceived disrespect have been noted, highlighting a need for better staff training and communication. Overall, the sentiment is mixed, with a notable emphasis on the inconsistency in service quality.

What Users Like The Most

I was very happy with their service.
Everytime I go there I have a good experience!
They help me find everything I need for any project I'm working on.

What Users Like The Least

The most incompetent staff ever.
Everytime they give him the wrong materials or charge him the wrong amount.
He didn't ask to enter my pin... the disrespect.

Services: Roof Replacement Roof Vent Installation Roof Coating Roof Skylight Repair Gutter Companies Services Tile Roofing Attic inspection

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Overall Company Rating

Average 3.0

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Google review

Dec 5, 2024

Went there to get a key made thought I was gonna have a good day until I paid with a credit card and cashier ended up asking if I knew my pin shake my head like if it came out of my wallet why wouldn't I know my pin call it racial profiling

1st off he didn't ask to enter my pin he asked if I knew my pin now why would he ask that unless he thought I stole it or something else came to his mind but he knew he mistakenly said the wrong question but never apologize or nothing the disrespect from can't understand what went wrong yesterday and now you that you can't read exactly what happened is another clear example of bad business practices smh

Makayla Fiksdal

Google review

Jul 15, 2024

The most incompetent staff ever. My husband has went there 3 or 4 times within the last couple of months and every time he needs material and specifically states what he needs and EVERYTIME they give himt he wrong materials or charge him the wrong amount. Get your staff on the same page and provide good customer service.