Napolitano Homes

6 minutes ago
New
While buying a new home is exciting and everything looks good closing day we were hit with poor workmanship in our homes from the day of closing at Village Point. In closing day we were told by Jamaar our flooring would be replaced due to poor seams and missing pieces of flooring. While that was honored our flooring was redone and pink glue is showing through and that has not been replaced. Our primary bathroom shower door was installed to the wrong side so you had to walk into a bench seat which is not compliant to ADA, and there was a crack in our shower. Through poor workmanship they flipped our door upside down sealed it terrible and jamaar left it at that’s the best we’re going to get so the door is not actually even framed in properly and the crack in our shower was just repaired with mud and continued to crack further and the flex in our shower floor was blown off. Fast forward and the whole things needs to be replaced and the warranty department said that’s outside our warranty window for workmanship. So here I am saying this is the quality of workmanship they stand behind. When our carpets were replaced on our main floor it was cheaply done and instead of ripping everything out they kept the initial padding to save money and didn’t apply any padding to fill in the gaps. As time goes by you can really tell the work quality that the builder stands behind. Many people had problems with showered flexing and leaking through th garage drywall. Many people had issues with flooring, many people had issues with pipes freezing from poor insulated quality on the exterior walls of their homes. While napolitano will deny this, it is the truth. So buyers beware and know what to look for upon your inspections while hiring your own private inspector as well to document everything and keep your emailing accordance. The warranty department does not want to do the work and they stand behind this quality.