Logo of Mr. Handyman of Grayslake and Glenview

Mr. Handyman of Grayslake and Glenview

  • 1860 N Illinois 83 Unit 107, Grayslake, IL 60030
  • Industrial Roofing
  • Residential Roofing
  • Metal Roof
  • Green Roof
  • TPO Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

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What people say about “Mr. Handyman of Grayslake and Glenview”?

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Recommended Reviews

Overall Company Rating
Good 4.4
Out of 46 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
barbara thornton
Oct 1, 2024

Mr Handyman of Grayslake IL,
I scheduled a remodel of my master bedroom with this company. The owner, Tony Morehouse came out to give me an estimate, and I accepted it. I gave him a deposit and we scheduled a start date of August 26, 2024.

When Gordon (contractor) arrived at our home, he Immediately stated that the cost would be more than what was quoted. It turned out to be a lot more. But I agreed to Gordon’s price and we moved forward. The project was supposed to be 7 days and it ended up being 9 days. Gordon did not complete the work he started, after the 6th day of work he was no longer with the company. The bathroom was no where near finished Kyle (a different contractor) came in with Gordon on the 6th day, was tasked with finishing the job. However I don’t believe he had the experience, in what he was tasked to do. And when the bathroom was finished it was a total mess.

I have not been able to use my shower in the master bathroom because of the way it was done.
The shower won’t drain due to the pitch not being set right, there are groves in the cement due to the worker standing in the shower before it was set.
The tile has too much grout all over the entire bathroom.
the grout on the bathroom floor is cracking up.
The shower wall tiles, have too much grout on them and are not evenly spaced
nothing is leveled in this bathroom at all.

On 9/8/24 I called Mr Morehouse to inform him of the shower not draining, and the grout cracking. He admitted something wasn’t right. And tried to get his employee back out to the house on that Sunday. He never called or showed up.

I reached out again to Mr. Morehouse on Monday 9/9/24 , to inform him of my concerns after persisting that someone come out and take a look at things. Mr Morehouse eventually came out that morning on Monday. He informed my husband that he would not send any of his guys back out to fix the problem. He stated that he would get a tile guy to do it, and asked my husband if he knew of anyone. I reached out to Mr. Morehouse later that day, to confirm what he had said. He reiterated to me, that if I could find a tile guy to let him know. I asked him specifically “if I find someone will you cover the cost?”. He replied, “yes.”, and then stated that it should not be more than $950.00. Not sure how he figures that….
I now have to remodel the remodel.
I have had, two 5 star companies come out and the both said that the entire bathroom needs to be gutted and redone. They both can not be telling a lie. Even I know breaking up a custom shower base is going to be more than $950.00.

Upon reaching out to Mr Morehouse of Mr Handyman, and requesting a refund or that he pay for the redo he stated that he had to file bankruptcy. And won't be issuing a refund because that would be fraud. He also stated that he could file a claim with his insurance. But called back shortly after stating, that may not be possible either. This man has taken my money and not delivered what he promised. My bathroom looks terrible. The guys that have come out have called it " trash, garbage and a total mess" and these are words used by 3 different contractors ... and this is what he stands on.

Miguel Cortez
Sep 4, 2024

I should have read these reviews prior to reaching out to Mr. Handyman. I reached out to get a quote for railing for my from porch. Tony came out and quoted me $1300.00 and after some thought I accepted the quote. On the day that the work was to be completed I was requoted a cost of 4300.00. I told the individual that I would not proceed for that cost, no work was done or started. He told me that he would go back and advise Tony and a refund for my deposit will be issued. After two days I called the office to confirm when the refund would take place. The young lady I spoke with did not know about the refund and I stated I would need to speak with Tony, she took a message for him to call me back. After two days I did not receive a call. I called two days later and was told that the message was given to Tony. I then reached out to Tony via his cell and left a voice mail, no return call back. I called the next day Tony picked up and told me he would call me back in 15 minutes, again no call back. It has been about a month and have not gotten any calls back.

This company is unprofessional and confused to why they feel they can treat potential clients this way. Basically Tony has stolen my deposit. I have gone other routes to obtain my deposit.

After reading some other reviews they have done this to other before. Stay away from this company.

Big Jer
Sep 4, 2024

We had two experiences with Mr. Handyman…both were well done. The first was an exterior chimney board replacement on both sides of our home. It was well done and very competively priced..As a result, we told many friends about the price and results..The second was an outside brick replacement and screwing down several thresholds…the work was done well but we felt the price was way too high. We paid it and didn’t comment. When dealing with him it’s wise to get competitive quotes in advance,

Georgene Brixius
Aug 13, 2024

Gordon was very personable and finished all the jobs in a timely manner and gave suggestions for a couple of items that were the best solution. I am very happy with the results. I would definitely recommend Gordon and Mr. Handyman to my friends and family.

Ken Wiesman
Aug 3, 2024

Mr. Handyman, and specifically Devin, took complete care of repairing and replacing some damaged paneling. He was prompt, professional, and super efficient!

Hot Pepper
Jul 2, 2024

Mr Handyman was great, fix my outside light where the birds had damage the fixture.he did the job in no time. Very nice and respectful and the cost for the repairs was great.

Joe McConville
Jun 7, 2024

Great experience with Mr. Handyman to install my storm door. Easy to arrange the appointment and Sebastian arrived on time and handled everything extremely professionally. He explained everything and made recommendations all along the way.

Jill Calvert
Jun 3, 2024

My family recently used Mr. Handyman to do some work on our dad's house. We were quoted one amount for the work that was requested. When we received the invoice the amount due was more than double, and the invoice was extremely unclear. We were also charged for work that we had not approved to be done. While they were there working we asked them to look at something that we might have wanted to have fixed. They did look at it, then did the work without giving us an estimate, and charged us for it. We have reached out to them to try to communicate about the invoice and get some clarity. Any attempts at communication have been ignored by them.

Updated 6/11/24 to reply-
We did attempt to communicate by letter about a month ago. The letter was dropped off at your Grayslake location. My sister detailed our questions and concerns. Her contact information was included in the letter, but she has not heard from you.

Cindee Schoeps
May 17, 2024

Sebastian was very good at explaining what was to be done. He was neat and cleaned up area well. It was a shame that he did not have the necessary equipment to pull out the fence posts He had to rent a post puller. Not his fault. I would request him again if we needed any other work done

Rosemary Kilimnik
May 8, 2024

I called Mr. handyman for a last-minute job. Even though he was booked, he managed to make arrangements to have someone come out right away. Sebastian came out did an awesome job. Polite, professional, and a very hard worker.

James Beckom
May 3, 2024

Excellent service; honest and quick. The job, which was replacement screens for my patios and windows, was assessed, quoted, and executed in the manner in which was described upfront. I was very impressed.

Adam P
Apr 25, 2024

Took a rather complicated job to replace some rotted rim joists from water damage and I’m pleased with the results

Joan Malsch
Mar 20, 2024

Daniel arrived at scheduled time, was professional, worked efficiently and checked other areas of gutters to complete the requested work. Very satisfied.

Jill Ganan
Mar 9, 2024

Devin was able to come out at the last minute and did a wonderful job. He replaced ceiling fans, light fixtures and a GFCI outlet. He was very professional and we would hire him again.

Jennifer Raymundo
Nov 22, 2023

From the customer service to the technician, everything was wonderful. Devin was on time, friendly, efficient, and immediately cleaned up after himself. The job itself was a small one, but they still were willing to make it work. We appreciate their service and will definitely be using them for future projects. Highly recommend.

Mia Fortunato
Nov 7, 2023

Chris did an amazing job! He did a bunch of work on the house our sinks, shower heads and fixed one of the closets. Definitely recommend him for work!

Patty Knoblauch
Oct 17, 2023

The guys at Mr. Handyman did a great job on my house today. They patched two woodpecker holes in the wood siding on my house, choosing a patch material that not only closely matched the painted wood color so that re-painting wasn't even necessary, but that also contained a repellent to prevent future animal damage. They also noticed that my gutters were full of leaves and twigs and asked if I was interested in having those cleaned out as well, at the same time. Since I was already planning to call Mr. Handyman again for that very purpose, I was thrilled that they could handle that job right then and there. So they tackled that gutter cleaning in short order, including asking me if I wanted them to trim some branches on a tree right next to the house and over-hanging the gutters, which I was happy to have them take care of as well. All in all, these guys did a terrific job with these issues on the outside of my house. They were fast, efficient, very competent and effective, and actually exceeded my expectations. They were also very professional, courteous and friendly. And the price was very reasonable. I'll continue to choose Mr. Handyman for all of our household handyman needs. And I highly recommend them.

Tracy Lindon
Oct 15, 2023

They did a great job and it is great that they could do a variety of projects. They are quite responsive as well.

Michael Kaufman
Sep 27, 2023

I couldn't think of a bad thing to say about these fine folks, if I tried .

Anytime, I need any type of service whatsoever, I know I can trust them to handle the work in a efficient, professional manner.

I cannot stress enough how pleased I am with their work!

Eric Schroeder Owner Mortgage Capital Group, Inc.
Aug 7, 2023

Hired for a few jobs, charged a hefty price and NONE of the items on the list were completed. I was worse off than before he came. Workman ship was lazy. (i.e painted over tape, got the wrong paint color, didn't paint over holes he patched.) Didn't hang a door that came off track.

Hire any other handyman service as no one wants to pay a huge price for services unfinished and incomplete.

Michael Klaessy
Jul 27, 2023

Hired Mr. Handyman to redo a room which included removing a closet, adding an exterior door, building a small deck, and replacing the tile open the floor. Josh and the crew were super professional, friendly, responsive to my questions and changes along the way, and the room ended up looking great! I’d definitely hire them again when I have a need and recommend Josh from Mr. Handyman!

catherine peters
Jul 15, 2023

Replaced some water damaged flooring for me in my kitchen. Job was done in 3 hours, cost was under original quote and workmanship was excellent. Floor looks brand new. Installer couldn't have been nicer. I will call on Mr. Handyman for all my future needs. Perfect job.

Raymond Reynolds
Jul 13, 2023

I needed an exhaust fan replaced in my bathroom. I called a number of companies but was not happy with them so I tried Mr. Handyman of Grayslake. I told the person what I needed done and they estimated between $600-700 plus supplies, which seemed reasonable. The tech, Rick, did a good job, cleaned up at the end of the day and was polite and professional. However, when he presented the bill it was almost twice what the estimate was, which was a BIG surprise. If you decide to use this company I recommend you have someone come look at the job because the over the phone estimate is useless.

Melanie Amin
Jun 9, 2023

Joe did an excellent job helping with some minor electrical and kitchen sink repairs. He explained how he was going to complete the repair and did a great job! He also gave us an estimate of what it would cost to complete another project that we will do a little later this summer. Would highly recommend him!

Suzanne Robinson
May 30, 2023

Had interior window trim installed. Looks great! Joseph was very knowledgeable, on time, and a pleasure to work with. We have a long list of to-dos and will definitely reach out to them again!

Darryl snapp
May 3, 2023

The repairman, Patrick, called to say his earlier appointment had finished earlier and asked if it was okay to come earlier. Once he showed up he went straight to work on the list of items. He was very thorough and competent in varying services from screen door repair, to power washing, to installing some ply board on this be of my unfinished basement walls. I was so pleased I will be having him come back to move some lighting fixtures in my kitchen.

Jerry Cooper
May 1, 2023

awesome comppany1 On time, professionally attired, Branded vehicle Josh gave us the estimate, performed the repairs and dis the repairs very well!

Bernie Oberdick
Apr 18, 2023

They removed a whole house fan from my old farm house. They were on time, fast and friendly. Price was about 30% more than estimated so a bit pricey. But the work was well done.

barbara echevarria
Apr 13, 2023

We have used these folks 3 times now for different projects. They were very professional, communicate with you, and were knowledgeable about roofing. The value for the work was fair. We will use again.

Kristin Basovsky
Apr 12, 2023

Rick was great!! He repaired 2 damaged screens and replaced a piece of siding that had blown off during a storm. So glad we called!

Anthony Whaley
Apr 10, 2023

They came today and fixed my fence. Very professional and did a great job. I also learned a little. Good guys!

Jan Ashley
Apr 7, 2023

Patrick was EXCELLENT! He was not only efficient and very respectful of my property but he answered questions and advised me on other work I had considered. I could not be more pleased with the entire experience, including making my appointment time through Lindsay.

HETAL JADEJA
Apr 4, 2023

I worked with Josh he was very professional and knowledgeable. I am happy with the work done just thought it was a little pricey for the work that was done. Regardless I would definitely recommend mr handyman.

Roberto Dela Vega
Mar 23, 2023

Joe came in early and worked efficiently on repairing the broken sidings in our home. He came well equipped and did an excellent job.

Janet Eggert
Mar 8, 2023

Joe put a safety bar in my shower. He did an excellent job for me, and would definitely call him again.

Jane Wilson
Mar 8, 2023

My Mr.Handyman needed to hang heavy framed art. He arrived on time, with the needed tools. He was very careful with my things. He explained what he was going to do and was open to my suggestions. I would definitely hire Mr. Handyman again.

Nicki & Daè
Feb 28, 2023

Roy is an amazing extension of handyman, very professional and neat, he is an exceptional human being, choose handyman you won’t regret it.

Jo Ann Matta
Feb 20, 2023

I had another company come out about a month ago for the same problem. Said the caulk would hold the trim in place. Friday the 17th the trim was hanging. Called Mr Handyman, someone came out that day but it was to windy. Patrick came out Monday and repaired it the correct way. It did not take him as long as he thought and adjusted the estimated price. I have other things that will need to get done and will call Mr. Handyman.

Floyd Glinsey Sr.
Feb 8, 2023

Been looking for a contractor or handyman for awhile… Came across Mr. Handyman and Theresa, receptionist was very helpful and polite. Let me ask as many questions as I needed. Joe, contractor, came on time and was able to repair and service repairs. Looking forward to providing him with my “Honey Do” list… shhh just don’t tell my wife. Thanks Mr. Handyman!!!

James Castle
Feb 5, 2023

They were extremely professional. Called me back right away, did the work right away, reasonable price, well done. I would highly recommend.

Gary Davenport
Jan 25, 2023

Patrick did an excellent job installing a French door, installing a basement door and extending an existing wall. Good job advising us on what doors to buy and the size.

Ann Sones
Jan 15, 2023

Matthew did a dozen small projects for me.
Including Installing two ceiling fans. He Repaired a faucet, hung mirror & small cabinet, .
replaced a door knob among other things.
He did a great job with everything! He is professional, polite, efficient & very good with everything he does.
I cannot say enough good things about this man!

Bhanu Chander
Jan 11, 2023

We have hired Mr. Handyman to cut some part of drywall in my house. The person who did the work, he did not do it correctly and I had to hire another electrician to finish the work, the wall he did cut was not at all acceptable. He quoted $400 but he charged $680 for taking little extra time, although he did not finish his work. Very much disappointed.

James D
Dec 27, 2022

Mr. handyman sent out a Devin, who installed weather strips on my doors to prevent the cold weather from coming in. Devin was professional, friendly, and explained everything thoroughly. Devin does amazing work which always comes out perfect! I would highly recommend and use again when another project arises.

Thank you!

Dan Praljak
Aug 10, 2022

I have had them do numerous jobs for me small and large and I am extremely happy with there work.

Erin Meltzer
Mar 23, 2021

My husband and I needed a shower fixture to be fixed in our master bathroom. I would have thought this would be easy fast fix. Apparently the handy person wasn’t very handy. Made two trips to the hardware store to pick up long screws well the handy man hacked off the head of the screw then placed it in the fixture and tried to put the knob of the shower fixture back on... I’m sorry how is that fixing the problem took two hours with zero result. Unbelievable and completely unacceptable. Will never use this service. If We hire a handy man again we will be doing our due diligence. Lucky we were not charged but still you wasted two hours of doing absolutely nothing and said our handle we had already had on the shower knob was obsolete.. you barely did anything! Don’t use this service. Obviously not qualified

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  • 1860 N Illinois 83 Unit 107, Grayslake, IL 60030
  • Industrial Roofing
  • Residential Roofing
  • Metal Roof
  • Green Roof
  • TPO Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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