Mose Roberts General Contractors

Very unprofessional contractor. It is people like Mose that make good people hesitant to hire any contractor in the future. Everyday had an excuse as to why he couldn’t come complete my deck build. I currently have 1/4 of a deck built and he has completely ignored my calls and texts. He was quick to take my money and now he will not respond. I will be taking Mose to court and hiring an attorney. He will not get away with this. DO NOT HIRE THIS INDIVIDUAL!

What started out as a great project turned out to be very negative. Contracted Mose Roberts to do a full deck replacement on large deck. We discussed, up front and at length, our expectations for the project and ended up hiring Mose based on his assurances that the project would turn out great and we would no longer have the issues that were causing us to replace the deck in the first place. He frequently told us how his decks are high quality and we would never have to replace or deck again. We went by every recommendations he provided and even paid him to come back and stain/seal the deck based on the timeline he said would be best for a new deck/lumber. What's more, he presented a longer term stain/seal that he said would be best for our situation so we paid an upcharge to have him use that product. Within months of the work being completed we started having issues with the stain/seal, which then led to boards starting to warp. We immediately contacted Mose and he said he would get right on it and get the lumber rep out to look at it and also contact the stain manufacturer. Months went by with no response so I continually reached out to Mose for an update. He always had an excuse as to why nothing was being addressed with our deck. Meanwhile, the wood issues continued to worsen since they were not being addressed. Now, almost two years later and numerous follow-up attempts to contact Mose, he responds and tells me nothing can be done and he refuses to take any responsibility, nor even attempt to provide a solution. I told him that was unacceptable as someone needs to stand behind the work and fix the issues, especially since they were immediately brought to his attention only months after the project. He has not responded to any of my subsequent attempts. Clearly, he could care less about a customer that invested A LOT of money with him and also initially passed along several referrals. He was great about taking our money and referrals, but could obviously care less about the satisfaction of his client. I could not be MORE disappointed with Mose and how he has now treated us. I regret convincing myself he would be different than other contractors based on the lies he sold us about how great his quality is and how much he stands behind his work. Clearly it is all words and no action. How unfortunate...

I hired Mose Roberts to replace some roofing fascia and find a leak on my back porch at the end of August. He found the leak was due to some siding issues and started work the next day. After removing some siding, he found some damaged plywood under a couple of windows and we stopped work until I talked to an insurance adjuster. After talking to the insurance adjuster, I decided to go with a certified hardie board siding installer instead of Mr. Roberts and I called him up to stop his work and discuss what I owed him. This is where the trouble began. He wanted half of the deposit for a couple of hours of work and he was unwilling to negotiate. Instead of talking to me, he hung up on me and he would no longer answer any of my calls. I waited a week and then started to text him that I wanted him to honor his promise to return half of my deposit. No response from Mose. At the beginning of October, I sent him a letter, giving him until the end of October to return my money. During the last week of October, Mose finally texted me asking for another week to pay me back. The first week of November passed, no payment. This started weeks of asking me to give him more time, him telling me he had mailed me the money, and me even setting up a payment plan for him. It is now January, and still no payment. As you can see Mose is not a honest businessman, my advise to stay away.