- 965 Contract St, Lexington, KY 40505
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Financing Available
- Warranties Offered
About the Business
What people say about “BACK Construction”?
The overall sentiment from customer reviews is overwhelmingly positive, highlighting the professionalism, communication, and quality of workmanship provided by BACK Construction. Customers frequently mention how well the team keeps them informed throughout the process, from initial estimates to project completion. Many reviewers express satisfaction with the attention to detail and the ability to accommodate specific requests. Customer service is consistently praised, with several noting their willingness to handle issues promptly and effectively. While there is a single negative review about a vehicle incident, it does not significantly detract from the overall favorable view of the company.
What Users Like The Most
- Schon and Tim did an excellent job of repairing critter damage to our roof, facia and soffit.
- They were professional, kept me informed every step of the work and used top grade materials.
- The Back team remodeled our very rough, unfinished basement into a small apartment with a bathroom, kitchenette, bedroom and living area.
- Wes Dickerson evaluated the project and Schon Holman and Tim Phillips provided excellent attention to detail and craftsmanship.
- My spouse and I would recommend Back Construction without hesitation!
What Users Like The Least
- Lost my mirror to one of their company vehicles.
- Younger guy in his twenties was driving down Russel cave rd driving under the speed limit and jumping from line to line.
Recommended Reviews
I will never use another company for any work around my home. Joe Henson did the estimate and that is what I paid.
Schon Holman was the Project Manager. He kept me informed of everything. I had 2 new storm doors, a new back door and crown molding installed in my master bedroom and great room. Schon and Tim Phillips installed the screen doors and crown molding. Both did a great job. Kept me posted on when the doors would be delivered and did a great job installing everything. Moved my furniture and then moved it back. Excellent work.
Aaron Haney's painting team did all of the painting and did an awesome job.
Great compamy to work with - everyone really cares about the customer!!!
Serge Kirilyuk did a great job. For knowledgeable and neat. I would recommend him highly. Wes at back provided the quote and Eric scheduled Serge. Serge is the true craftsman that we rarely see anymore
I don’t usually post reviews, most of the time they seem biased or coerced, but thought I would share my experience for others in their challenges of seeking a good, trustable contractor to invade their home for remodels or repairs like mine. I had a sneaky dishwasher leak that wasn’t apparent until the original laminate started to buckle. I called a few contractors and talked to friends and based on what I heard from contractors and friends, I decided to go with Back based on suggestions from friends and the initial consultation with Wes, previous contractor wanted to rip my entire kitchen out and we would have been without a kitchen for over a month, Wes came in and suggested a less invasive approach by taking up the old floor first to see how much damage we really had in the flooring. Next step was Schon coming by to give me a breakdown of the process, timing, and to make sure that I was comfortable with the scope of work, timeline and disruption to our accessibility to our kitchen. Schon also assured me that he would be accessible anytime I had questions or concerns, which he was, I contacted him after hours on several occasions and got an immediate response, almost unheard of nowadays! Schon sent Tim out to cut a section out of the the floor to assess the damage to the underlying flooring and subfloors . Tim went above and beyond to make sure his work was the least invasive as possible. Once new flooring was laid, Tim came to follow up on some things and Schon followed up on the entire project to make sure everything went as we wanted. In my opinion, the Back team went above and beyond to make us feel comfortable with an unplanned disruption in our kitchen and helped us along every phase of the project with an “open communication” attitude. Most importantly, Schon and his team actually considered the project as if it was happening in their own home and the inconveniences associated with the repairs/remodel. Very rare nowadays!!
- 965 Contract St, Lexington, KY 40505
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Financing Available
- Warranties Offered