Modern Builders Supply, Inc.
- 274 Elizabeth Pike, Mineral Wells, WV 26150
- 24/7 Emergency Repairs
- Locally Owned & Operated
- Warranties Offered
- Slate Roof
- TPO Roof
About the Business
What people say about “Modern Builders Supply, Inc.”?
Customer feedback is mixed regarding the company, with some praising the exceptional service while others express significant dissatisfaction. Positive reviews highlight the willingness to go the extra mile for customers, showcasing effective communication and reliable service. In contrast, negative reviews indicate severe issues with customer service, including unreturned calls and slow processing times. Customers have reported dissatisfaction with product availability and staff knowledge, leading to frustration. Overall, the inconsistency in service quality makes it difficult to form a solid recommendation.
What Users Like The Most
- Exceptional service and really went the extra mile to ensure my roof protect was properly supplied.
- Highly recommend!
What Users Like The Least
- I wanted to place an order for some faux stone and the guy was supposed to get me a quote and send it to my email to no avail.
- The guy Jeff behind the counter is slower than a stimulus check, and MBS is always out of stock of key components.
- Most of the guys that work there don’t know the product or what the applications are.
Recommended Reviews
Not very happy with them, I wanted to place an order for some faux stone and the guy was supposed to get me a quote and send it to my email to no avail. My wife called several times the first day and couldn’t get one so I called back the next day about 11:00 and the guy said he was late getting to work but he would get it out to me and still nothing, this is day 3 and still nothing so I ordered it somewhere else. It would have been a $2500 order, who doesn’t want that?
Huge THANK YOU!! Exceptional service and really went the extra mile to ensure my roof protect was properly
Supplied. Highly recommend!
This place has really really went downhill hill since bob lewis moved to greener pastures , and Micheal was put out to pasture, the guy Jeff behind the counter is slower than a stimulus check, and MBS always out of stock Of key components to complete a job , Most of the guys that work there don’t know the product or what the applications are they screw your order up and then when you confront them about it they laugh about it , I’m surprised you’re still open they should make modern great again and bring back Bob Lewis
137 locals recently requested a quote
- 274 Elizabeth Pike, Mineral Wells, WV 26150
- 24/7 Emergency Repairs
- Locally Owned & Operated
- Warranties Offered
- Slate Roof
- TPO Roof
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