- 1010 3rd Ave SW # 209, Carmel, IN 46032
- Commercial Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
- Warranties Offered
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Recommended Reviews
Did a nice job on my chimney repair. They were very polite and quick. Time from quote to completion was a week. Could not ask for more.
I would recommend TJR to anyone needing roof work performed. I was selling my mother's home and the inspection recommended replacing the roof. TJR inspected the roof the day I first contacted them and had an estimate the following day. Additionally, they were able to tell me when the hail storm... occurred 6-months prior.
They met the insurance inspector on-site and negotiated all the details. I only wish that the insurance company was as responsive as TJR. Regardless, TJR completed the job in 2-1/2 days and helped avoid moving the closing date. Brad and Tim took care of everything and were more patient than I was with the final insurance payment.
Thanks guys--Great job!
Blaine Miller
I called Thomas Jefferson Roofing and Remodeling (TJRR) to give me an estimate on replacing some rotted wood trim pieces on my chimney as well as the Chimney Chase cap and my Chimney Cap...Also to install proper animal protection as I was having issues with birds and squirrels falling down the chimney flue and building nests. I had wrapped some steel wire mesh around it in the interim.
A representative from TJRR came out, took pictures of the rotted wood trim, chimney chase and cap, we discussed what I wanted done. I told him I wanted the replacement to look exactly the same and I wanted proper animal control. He said of course. That my chimney cap was custom and could only be replaced with one just like it..."It will all be done and look just like it is but brand new..." he said and he left.
A week later after asking where my estimate was I was finally given an estimate of $2700.00.
It seemed high for a couple rotted trim pieces, a chimney chase and chimney cap. But my chimney cap is custom and I was told I was getting an EXACT replacement. So I agreed.
I signed the estimate and sent it back...Then NOTHING for 2 weeks. Again...I REACHED OUT...TJRR apologized and said they were sending someone out the next day...2 days went by and someone finally showed up. TJRR called me 15 min before they came to the house. Thankfully I was home that day.
It's then that I found out the guy who did my original estimate and was supposed to do the work quit. So these two new guys came out to "look at the job" again. They hung out on my roof for over an hour jaw-jacking and then left saying they would be back in a couple days to do the work and would call me the day before they came out. I didn't hear from anyone again for another couple weeks.
When they did come out...I had no idea. They just showed up. Luckily my mother was at my home dog sitting as I was out of town for work. They (TJRR) completed the work in a few hours and then called me to inform me they were done and that the chimney cap they planned to use didn't fit so they put the old one back. They also stated that they could knock off $300.00.
Remember I was given an estimate based on an EXACT replacement of the equipment I had. They took pictures of everything that was to be replaced BEFORE the job! So how can they screw it up?
I protested the price. I believed at least $700 should have been taken off the price. Making the total $2000.00. More than reasonable for the work done. They (TJRR) didn't replace the CHIMNEY CAP. They reused the wire mesh that I already had up there that was just a temporary fix and doesn't properly cover the chimney cap. So I don't know how long it will be effective in keeping birds and squirrels out. They just slapped new paint on the OLD CAP without sanding the rust off first! Therefore the paint is already bubbling up. Not to mention the fact that they estimated a CUSTOM CAP price / labor. . .then tried to stick a cheap generic cap up there...Maybe hoping I wouldn't notice??
When it didn't work...they said they could knock off $300... as if they were doing me a favor.
When I protested and laid out my reasons as I have done here... they argued with me about it for 2 weeks. Never addressing the issues I raised, instead making excuses. I have ALL THE EMAILS.
I paid the $2400.00. That's with $300 off for the cheap Chimney cap they were going to try to stick up there to replace my custom cap.
I paid because of a clause in thei estimate agreement that states and I'm paraphrasing: "Any agreement made between a representative of TJRR and customer is not enforceable". I was told VERBALLY I was getting the EXACT replacement of my chase and cap. However it wasn't written that way in the estimate...and I missed it. I believe a man honors his word. My mistake. So shame on me.
In MY OPINION...steer clear of Thomas Jefferson Roofing and Remodeling. IF YOU DON'T...Make sure EVERYTHING you discuss is listed / spelled out in your estimate before you sign it...Otherwise they'll probably try to cut corners. Charge you for X and give you Y.
Company Locations
Branch Offices
- 1010 3rd Ave SW # 209, Carmel, IN 46032
- Commercial Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
- Warranties Offered