Logo of Mills Home Improvements LLC

Mills Home Improvements LLC

  • Woodford
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Locally Owned & Operated
  • Warranties Offered
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Mills Home Improvements LLC, we pride ourselves on our technical expertise and versatility in handling both residential and commercial projects. Based in Woodford, Virginia, we serve Mine Hill Township and surrounding areas, offering a comprehensive suite of services that includes roof maintenance, roof vent installation, roof deck repair, roof coating, roof waterproofing, roof skylight repair, and gutter installation. Our well-coordinated team is equipped to manage complex projects from start to finish, ensuring that every detail is meticulously addressed. Our commitment to delivering durable, high-quality results is reflected in our organized approach to each job.

We understand the importance of reliability and consistency, which allows us to provide long-term value for our clients. Whether you require extensive roof repairs or routine maintenance, we are dedicated to ensuring your project is completed thoroughly, leaving you with peace of mind and a roof that stands the test of time.

What people say about “Mills Home Improvements LLC”?

Customer feedback for the company presents a mixed sentiment. While several reviewers praise the quality of work, professionalism, and responsiveness, there are significant complaints about poor communication and unprofessional behavior, particularly related to appointment scheduling and call handling. Multiple customers experienced delays and a lack of courtesy during interactions, leading to frustration with the service. Despite these issues, some customers express satisfaction with the completed jobs and recommend the company for its quality of work.

What Users Like The Most
  • It's hard to find people who will do that.
  • They were prompt, courteous & professional.
  • I am extremely happy with the repairs, and will be using them for my maintenance/repairs as long as I am able to!
  • Mr. Mills made other suggestions as how I could make improvements to my home to keep the value up.
What Users Like The Least
  • Unfortunately, I can’t rate this company on their work, but I can rate them on professionalism and courtesy, which would be a '0'.
  • The day of my appointment, they were scheduled to come out between 7am-11am. 11am no call, 12pm, no call.
  • My home warranty company had to reassign to another contractor. That was so unprofessional.
Recommended Reviews
Overall Company Rating
Good 4.0
Out of 8 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Anil Swain
Oct 9, 2024

While I can't comment on the quality of this company's work, I can say their professionalism and courtesy left much to be desired—I would rate them zero in this regard. They were assigned to my roof repair through my home warranty, and when I called to request an earlier appointment, they claimed they had availability but said the home warranty wouldn't allow them to come. After confirming with the warranty company, I tried reaching out to Jeff, but he repeatedly disconnected my calls and rudely instructed me not to contact him again. In the end, my home warranty company had to reassign the job to another contractor because of this company's lack of professionalism. It was disappointing to be kept waiting at home without any notice that the work couldn't be done. I usually don't write reviews, but this experience warranted one. Completely unprofessional!

William Brooks
Jul 27, 2024

Because I had too much on my plate, I decided to remove the gutter cleaning and have someone do it for me. Mills responded on a Thursday with a flat fee and offered to come out that Saturday. It turns out that Google Maps lied, and he was about five times as far away as it originally told him. He could have just canceled, but he came out and did the work for what he originally quoted. It's hard to find people who will do that.

Bert Armijo
Apr 17, 2024

Jeff came out when we had a roof leak after a particularly windy storm, found a quick solution, and then did a good job on our gutters which were full of gunk.

Tina Dixon
Jan 12, 2024

Unfortunately, I can’t rate this company on their work, but I can rate them on professionalism and courtesy, which would be a “0”. I have a home warranty and this was the contractor who accepted the job for my roof. First, they rescheduled on the same day as my original appointment without even contacting me. The day of my appointment, they were scheduled to come out between 7am-11am. 11am no call, 12pm, no call. I even called the contractor , but of course no answer. I waited until 2pm until finally my home warranty company had to reassign to another contractor. That was so unprofessional to have a customer waiting at home and not inform me that work could not be done. I don’t usually leave reviews, but had to for this. UNPROFESSIONAL!

Debbie Marinacci
Aug 24, 2023

so happy with my gutter guards! no more climbing ladders for this girl! these guys offer a superior product, they were prompt, courteous & professional. I highly recommend them!

Noel Friend
Jan 28, 2023

I notified Mr. Mills of an issue I was having with my gutters. Due to very steep roof, the gutters were just in the way. Water would run over the edge. I thought it would be better to remove the gutters for better drainage around the building. Mills suggested the gutters should Bo lowered and add Leaf Slugger to prevent debris from clogging the gutters. Looks great, no issues so far with several trees near my building.

Lauren Be Explorin’
Jan 25, 2023

My dishwasher and toilet have been leaking for quite some time now, luckily these fast and friendly folks came over to save the day! They were fast, efficient, and best of all, dog friendly! My dishwasher now washes my dishes, and my toilet doesn’t leak anymore! I am extremely happy with the repairs, and will be using them for my maintenance/repairs as long as I am able to! Highly recommend this service to anyone renting.

Cody Tingler
Jan 17, 2023

I had my floors replaced by Mills Home Improvements for a very reasonable price. I was impressed by how professional this general contractor was. The contractor showed up on time and took the old flooring to the garbage dump so I didn't have to. Mr. Mills made other suggestions as how I could make Improvements to my home to keep the value up. Thanks for doing a great job. Would definitely contact this company again.

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  • Woodford
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Locally Owned & Operated
  • Warranties Offered
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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