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Metal Sales Manufacturing Corporation - Kelso, WA

  • 2680 Coweeman Park Dr, Kelso, WA 98626
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
  • Licensed & Insured
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Metal Sales Manufacturing Corporation, we pride ourselves on our extensive expertise in metal roofing solutions, serving both residential and commercial clients in Kelso, Washington, and surrounding areas. Our comprehensive range of services includes roof repair, roof inspection, roof vent installation, roof deck repair, roof waterproofing, gutter installation, and roof leak repair. This versatility allows us to manage complex projects from inception to completion, ensuring that every detail is meticulously handled. Our commitment to organization and consistency is evident in every project we undertake.

With a well-coordinated team dedicated to delivering durable, high-quality results, we focus on providing long-term value to our clients. Whether you are a homeowner or a contractor, you can trust us to meet your roofing needs with precision and reliability. Our thorough project coordination ensures that even the most intricate jobs are completed efficiently and effectively, reinforcing our reputation for excellence in the industry.

What people say about “Metal Sales Manufacturing Corporation”?

Customer reviews reflect a mixed sentiment regarding the services provided by Metal Sales. While many users praise the quality of the products and efficiency of the team, there are significant complaints about delivery issues and product damage. Particularly, customers have reported receiving scratched and bent panels, which were inadequately packaged for protection. Communication between Metal Sales and their partners, like Lowe’s, has also been problematic, with blame-shifting noted. Overall, while some customers have had positive experiences with consistent quality, the negative feedback about delivery and product integrity raises concerns.

What Users Like The Most
  • Metal Sales are the best. They are a great team.
  • They keep their machines tuned to specifications so that the panels are consistent.
  • They are easy to talk to, work with and they make great products.
What Users Like The Least
  • My last 3 loads have been nothing but a struggle.
  • They ship the panels with ample protection on the top but provide no protection on the bottom.
  • I received 2 delivery attempts to remedy the situation with replacements that were in worse shape than the original.
Recommended Reviews
Overall Company Rating
Average 3.4
Out of 5 reviews
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Show first:
matthew whitelaw
Jan 31, 2023

I've been hauling their stuff for well over a decade, as far as wolf lodge and as close as Spokane. I've never had an issue with crates or packaging. The help may come and go from time to time but everything else is consistent.
I appreciate the willingness to work with this quirky old trucker

Dana Blatt
Nov 26, 2019

I have ordered numerous metal panels through Lowe's manufactured by MS Metal sales in Kent Washington. Other than the occasional damaged sheets, I have never had an issue. I am a 25 year construction veteran contractor specializing in garages and sheds. Unfortunately, my last 3 loads have been nothing but a struggle. A dent through the whole stack 3 loads ago that took a couple weeks to replace. MS blamed Lowe's. Lowe's blamed MS. But the dent was pushed up from the bottom. Dent was directly over a sticker where the banding was. So obviously done at the factory imo. But Lowe's footed the cost and got me replacement metal so I was happy but my customer had to wait an extra two weeks. Now the last two loads, both for the same building, have come with width issues. Outside rib to outside rib on some pro panel varies 5/8" on every shingle sheet. On both loads. Second was replacement for the first. MS claims both times, it's not them. They left their factory cut just fine. It's not a cut issue. Idk exactly how this happens, especially twice in a row. But I assume it's mishandling the material at the factory. I don't see any way, once the sheets are banded on stickers, that they can get out of whack like that. Also not sure it's even possible to come through the machine like that. But the sheets are less than 5' long. 5/8" of variance top to bottom in every single sheet builds a nice fan, but doesn't work on a straight roof. Banded tighter on one end squishing the material maybe? I really have no clue. Customer is getting impatient though and I don't blame him. Bottom line, you can't depend on MS if you want to keep your customers happy. I won't ever again. Pay a little more elsewhere to ensure satisfaction because you won't get it here. If something is messed up and needs to be replaced, it should be priority to get it done. Not pushed to the end of the list. I can't do that to my customers.

WeatherPro Exteriors
Oct 20, 2019

Metal Sales are the best. They are a great team. They keep their machines tuned to specifications so that the panels are consistent.

D H
Oct 6, 2019

I ordered 11 Metal Sales panels for a patio cover this summer through Lowe’s. Since the bottom was going to be exposed I expected the bottom to be free of defects. They ship the panels with ample protection on the top but provide no protection on the bottom so that the bottom panels were completely scratched and bent. Over 3 months I received 2 delivery attempts to remedy the situation with replacements that were in worse shape than the original. I finally gave up and installed a completely scratched panel on my new patio cover that I spent thousands on. I guess it gives me a story to tell at my BBQ’s. I had requested touch up paint that I never received so I guess I will need to find matching spray paint next spring.

The panels are great if you can get them undamaged. I suggest that if you do buy from them, make sure you buy an extra throw away panel knowing that the one on the bottom will not be usable.

Really a frustrating and disappointing experience.

I Love Metal
Jun 12, 2017

We work with Metal Sales in Kent regularly and they are one of the best manufacturers in the area. Easy to talk to, work with and they make great products. -Haley at Metal Roof Specialties, Inc.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 2680 Coweeman Park Dr, Kelso, WA 98626
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
  • Licensed & Insured
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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