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Metal Mill

  • 146 Estep Rd, Napavine, WA 98532
  • Commercial Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Warranties Offered
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Metal Mill, located in Napavine, WA, we pride ourselves on our extensive expertise in roofing and metal construction, serving both residential and commercial clients throughout Chehalis and the surrounding areas. Our comprehensive range of services includes roof installation, emergency roof repair, roof vent installation, roof deck repair, roof coating, roof waterproofing, and gutter installation. This versatility allows us to manage complex projects from inception to completion, ensuring that each job is handled with the utmost professionalism. Our organized approach and attention to detail set us apart in the industry.

We focus on delivering durable, high-quality results that provide long-term value to our clients. Whether you require a simple repair or a complete roofing solution, our well-coordinated team is dedicated to meeting your needs. We understand the importance of thorough project coordination, allowing us to tackle even the most intricate jobs with confidence and precision.

What people say about “Metal Mill”?

The majority of customer reviews reflect a positive sentiment towards the company's products and services, particularly highlighting their exceptional customer service and prompt delivery. Many customers appreciate the knowledgeable staff who provide comprehensive support and product recommendations, ensuring that all necessary materials are available for projects. However, there are a few complaints regarding delayed communication and unfulfilled quote requests, which suggest that there may be inconsistencies in customer service experiences. Overall, while most customers are highly satisfied, attention to follow-up communication could enhance the service further.

What Users Like The Most

  • Great product and incredible customer service.
  • Knowledgeable people with great customer care attitudes.
  • They were able to custom fabricate metal roofing in a few days.
  • I have built 6 tiny A-Frame cabins on my property and have used Metal Mill for every cabin’s roof.
  • It made the job much easier to have all supplies needed configured for us.

What Users Like The Least

  • I should not have to beg a company to give them my business.
  • Poor customer service, which is actually a new problem.
  • Two days later no call.

Recommended Reviews

Overall Company Rating
Good 4.4
Out of 10 reviews
5 stars
4 stars
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1 stars
Show first:
William Mische
Sep 25, 2024

Great product and incredible customer service. I had a small order but still recieved quick support while selecting products. I am so glad I didnt try to piece together my order in a big box store. I got the right parts shipped to the job site could not be happier with the service.

Thomas Burton
Mar 13, 2024

Knowledgeable people with great customer care attitudes. They had my trailer loaded in a very short amount of time. I do wish they had Saturday morning pickup services. Not all day and no ordering but just picking up. They put out a good product though and I don’t think I would go anywhere else.

Dewayne Wingfield
Aug 27, 2022

Installed my first metal roof on a shop and they were very easy to work with and full of information on how to properly install it. Even when I called for my second roof they were quick to get the order ready and won’t send you out of the shop without everything needed to complete your job. Im sold on there customer service have yet to be unsatisfied. I will be back for the house thanks again guys.

Brian Carter
Feb 5, 2022

I have been in to this place asking for a quote on a 30 by 60 building two seprate times. Once when I first started buying some land and then when I was ready to buy the building with cash in hand. They where very plesent to talk to, however I can not get anyone to send me the quote. I should not have to beg a company to give them my business. I will be finding a different company to go through. In my opinion from dealing with them they seem very unreliable and unorganized.

Dean Pollock
Oct 28, 2021

Excellent service and great amount of inventory. Finished my order early. Check them out for anything roofing and siding related for metal...

john niemi
Sep 16, 2021

A friend told me about them when I started my project and I will recommend them to anyone needing metal.

daskys10
Oct 21, 2020

Poor customer service, which is actually a new problem. Because I've been a customer. After waiting to get help at the counter I left my information and the materials I needed with the person at the counter. I was told he would call that afternoon. Two days later no call. I got the same person I left my information with and he shrugged me off stating their scrap pieces were longer than my required length. He then brushed me off in a mumble as to why he didn't call me back. I explained that I needed the tin, so needed to know pricing but had hoped for better pricing by buying odd colored end pieces that didn't match. I repeatedly explained I understood the scrap would need to be cut but wanted to buy their scraps to be cut down hoping it would be less expensive. He kept saying it needed to be cut so their scrap wouldn't work... Again hung up on cutting. Then he just basically started throwing outrageous prices at me. Because the first time I ordered it was $60, then I bought again at $80, then $120plus tax and now $176plus tax... For the same thing I always get. He explained they only had one price increase and I said yeah so how come I am paying more than double I had previously. Again, it's not that he was unwilling to cut a deal on buy mismatched odds and ends it was the fact that he couldn't be bothered to call me for the materials I still need, that he refuse to listen to me and was frankly dismissive and rude. Buy local, guess I will buy big box instead.

Art Vandelay
Oct 15, 2020

They were able to custom fabricate metal roofing in a few days. The color was spot on. Very nice employees who took the time to load our flatbed. Good price. Nice guys.

Johnny Betts
Oct 9, 2018

I have built 6 tiny A-Frame cabins on my property and have used Metal Mill for every cabin’s roof. They are experts. They didn’t make me feel stupid for not knowing how to install various components and are happy to help. They will bend your ridge caps, transition flashings, and more, to any pitch you need. Fast service as well. They have always called me earlier than the quoted time.

Victoria Norman
Aug 16, 2014

We decided to put a metal roof on our home ourselves, we went into the Metal Mill, gave them the dimensions, and they knew exactly what we would need and how much, from hardware, end caps, roof cap and of coarse roof panels. It made the job much easier to have all supplies needed configured for us. We would highly recommend.

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137 locals recently requested a quote
  • 146 Estep Rd, Napavine, WA 98532
  • Commercial Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Warranties Offered
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer

Frequently Asked Questions

Pricing questions

1. Does the company offer free estimates?

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No, Metal Mill Corp does not offer free project estimates.

2. Are warranties offered by the company?

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No, Metal Mill Corp does not offer warranties.

3. Does the company offer senior discounts?

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No, Metal Mill Corp does not offer senior discounts.

4. How is the company overall rated?

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Metal Mill Corp has an overall rating of 4.0 out of 5 based on 1 review.

Service questions

1. What services does the company offer?

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Metal Mill Corp specializes in providing custom pole building kits, metal roofing, siding, and customizable carports for residential, commercial, and agricultural needs.

2. Are there any services the company does not offer?

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No information found.

3. Does the company offer emergency services?

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No, Metal Mill Corp does not offer emergency services.

4. Does the company offer eco-friendly accreditations?

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No information found.

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