MD Restoration Maui

My condo was flooded among dozens of others in Maui in December, 2021. I hired MD Restoration and it was the best decision I made in this crisis. The communication was extraordinary and every day a crew was on site dealing with the other 10 units affected, I was personally visited to make sure everything was going well. I chose to do a lot of the work myself as a contractor, but they still treated me like their best customer. Anytime I needed a little extra help, they sent a crew to help me for the few hours I needed them. Their crew is awesome; very sweet younger workers who fully understood my concerns. I hope that there is a promotion path for these workers because they are very special. I have always had a bit of a challenge getting services in Hawaii because of the laid back vibe that we also appreciate and visit because of. But when you are 7 inches deep in mud and water, you want immediate attention. I owned several companies before I retired and strived to be what this company is in their customer service response.
I texted a message at 7PM on a Wednesday night hoping for an answer by midday the next day. Instead, I got a live response from Kale at 7:15pm. I cannot express how very valuable and unexpected that is. This is how it’s done, even though I felt a little guilty and spoiled.
There is another flood response company on island, and they are larger with more crews, but Restoration Maui was still the very first company on site to respond to this disaster. I know this review may be long, but I want you to understand how sincere I am about this. I would never use anyone else in the future and this is by far the best choice on Maui for this service. You cannot do better.

We had a leak in our new house. They came out right away and started the cleanup process and see helping is navigate the insurance claim and remodel. Very grateful for the quick response and for all of their help.

Kale was so great to work with. We had water damage and mold from a pipe in the building. Even though Kale was very busy with other projects, he fit us in and took care of the problem. We live in Arizona and all the details were done by phone, emails and pictures. We felt very confident and trusting with the workmanship of Kale and his workers. We would highly recommend MD Restoration.
P.s. one of my biggest pet peeves is hiring a company or individual and they don’t return your phone calls. That’s not the case with Kale. He called me back each and every time I call.✅✅✅✅