McKenzie Home Improvements, LLC
- 109 Keller Ct, Winchester, VA 22602
- Commercial Roofing
- Financing Available
- Locally Owned & Operated
- Green Roof
- TPO Roof
At McKenzie Home Improvements, LLC, we pride ourselves on our technical expertise and versatility in managing both residential and commercial projects. Located in Winchester, Virginia, we specialize in a range of services, including roof coating, skylight repair, gutter repair, and leak repair. Our comprehensive approach ensures that we handle complex projects from start to finish, delivering durable and high-quality results that stand the test of time. Our team is dedicated to maintaining a high standard of organization and attention to detail throughout every phase of a project.
We understand the importance of reliability, and we work diligently to ensure that each job is completed thoroughly and efficiently. Whether you are looking to enhance your home or improve your business premises, we are equipped to meet your needs with a well-coordinated effort that guarantees long-term value.
Customer feedback is mixed regarding the services provided. While several reviews highlight positive experiences with prompt communication, professionalism, and quality craftsmanship, there is a significant negative review that points to severe issues, including unapproved cost overruns and unsatisfactory work quality. The contrast between these experiences suggests that while some clients are very satisfied, others have faced considerable challenges that impact their overall perception of the business. Communication and timely completion are praised, but the dissatisfied customer raises concerns about project management and accountability.
- Matt and his business have taken care of many of our needs since purchasing our home.
- They are responsive, get the jobs done in a timely manner and have great craftsmanship!
- Had a great experience with every step of my job.
- Matt McKenzie was quick to respond, with reasonable prices and quick scheduling.
- The work performed was both amateur and his attitude was wildly unprofessional.
- Mismatched paint and cabinetry.
- None of the overages were reviewed or approved by me.
Start date: 7/17/2023
Estimated completion date: 8/07/2023
Actual completion date: 11/02/2023
Estimated cost: $32,500
Actual cost billed to us after argued deductions: $34,464
Overage: 1964
Matt McKenzie under-estimated by thousands ($1330 extra for sink vanity, $1138 extra for shower door) - none of which was reviewed or approved by me. Beyond this, the work performed was both amateur and his attitude was wildly unprofessional:
As to work quality:
Missing trim
No drawer pulls
Mismatched paint (doors are different colors than frames)
Mismatched cabinetry (cabinet doors are two different styles)
Poorly installed plumbing (caused water damage in ceiling below)
A bright pink sticker on an eyebrow window I will never be able to reach to remove (window can’t open, and it’s three stories high)
Huge gaps between baseboard trim and tile flooring
Extremely poor ceiling patches that don’t match the rest of the ceiling
As to attitude:
Vast majority of subs were not professional - most were moonlighters (one painter literally couldn’t show up until 6pm each night). I was never informed when anyone would be entering my home. Matt gave out the lock code for my front door to multiple contractors when I explicitly told him not to. When I pressed him on this, he literally said “I do not have time to manage all of these subs.”
In truth, I should have never paid Matt McKenzie the remaining portion of my invoice, as it has taken me ~$12,000 to correct everything he did incorrectly, but my wife was pregnant with our son at the time, and the stress Matt McKenzie put our family through made me genuinely afraid for the health of my unborn son.
Do not hire Matt McKenzie, after all: If a general contractor “doesn’t have time to manage subs” - what are you paying him for?
Matt and his business have taken care of many of our needs since purchasing our home in Hampshire county, WV. Matt was able to get a second washer/dryer installed for us, added an additional driveway, corrected some electrical and plumbing issues, and most recently repaired our attic from a bee infestation. We are thoroughly satisfied with his craftsmanship, his dependability and his ability to meet our needs quickly and professionally. We are customers for life!
After having so many bad experiences with contractors, we finally found McKenzie Home Improvements! They are responsive, get the jobs done in a timely manner and have great craftsmanship! We will use them for all of our projects moving forward.
137 locals recently requested a quote
- 109 Keller Ct, Winchester, VA 22602
- Commercial Roofing
- Financing Available
- Locally Owned & Operated
- Green Roof
- TPO Roof
The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.
The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.
Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.
Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.
Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.
Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.
It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.
The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.
To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.
Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.
When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.
Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.