McElroy Metal Service Center - Winchester, VA
- 325 McGhee Rd, Winchester, VA 22603
- Residential Roofing
- Financing Available
- Free Estimates
- Locally Owned & Operated
- Slate Roof
Other roofing contractors nearby
| Roofing contractors in Winchester, VA | ||||
|---|---|---|---|---|
| Company | Rating | Reviews | License | Online estimate |
| JLM Builders, LLC | 5.0 | 82 | — Not checked | No |
| Modern Renovations Roofing | 5.0 | 79 | — Not checked | No |
| A+ Handyman aka A Plus Handyman, Inc. | 4.7 | 74 | — Not checked | No |
| M3 Restorations | 4.8 | 73 | — Not checked | No |
About the Business
What people say about “McElroy Metal Service Center - Winchester, VA”?
Customer feedback is mixed regarding service and communication. While some users appreciated the professionalism and efficiency of the delivery service, others faced significant delays in order processing. Issues with customer service have led to frustrations, particularly when urgent requests were not handled promptly. The inconsistency in handling orders raises concerns about the overall reliability of the service.
What customers highlight
- They are very nice and professional.
- I was able to get in and out in under 1.5 hours.
What customers mention as negative
- We waited for several hours, making phone calls and trying to get somewhere.
- She said it would take until AFTERNOON to get the order processed.
Recommended Reviews
This morning we needed some screws ASAP for a job that we are currently working on. I emailed over the order and called to make sure they were getting it. We had a guy there at 8 AM. The screws were in stock and our guy was standing right there waiting for them to get it off the shelf, but the lady helping us said she had to get permission from corporate every time she enters an order before she can pull the item off the shelf. We waited for several hours, making phone calls and trying to get somewhere, but finally we gave up and left because she said it would take until AFTERNOON to get the order entered properly so that she had permission to hand over the screws we so desperately needed.
I'm not sure how the process to enter an order for 2,500 bronze stitch screws that are setting on the shelf can be so bogged down that it takes 6 hours, but somehow it took a full 6 hours even with her rushing the order process as much as we could.
TRUCK DRIVER REVIEW - good location to pick up from. I was able to get in and out in under 1.5 hours. They are very nice and professional.
137 locals recently requested a quote