- 6124 Busch Blvd, Columbus, OH 43229
- Commercial Roofing
- Industrial Roofing
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated
About the Business
What people say about “Martin & Sons roofer”?
The reviews for Martin & Sons Roofer are overwhelmingly positive, highlighting exceptional customer service, prompt delivery, and effective communication throughout the roofing process. Customers appreciate the thoroughness and honesty of the team, particularly James, who is noted for addressing their concerns without pushing unnecessary services. Reviews frequently mention the quick response times and the professionalism of the crew, with many clients expressing satisfaction with the quality of the work completed. Overall, the positive feedback underscores a strong commitment to customer satisfaction and high-quality service.
What Users Like The Most
- James was straightforward and even cleared a few leaves stuck in the gutter guard at no charge.
- He went the extra mile to make sure we felt comfortable and even worked directly with our insurance to handle invoices.
- The crew was very friendly and made sure everything on the roof was fixed right.
- James has often gone above and beyond to have the claims accepted by the insurance companies.
- The team demonstrated exceptional craftsmanship, coupled with remarkable customer service.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
I had a hard time finding someone to come out and check my roof and gutters for an estimate on cleaning. I called Martin & Sons roofer and James came by soon after. He checked everything and told me my gutters were already clean and there was nothing to worry about. Since I couldn’t see into the gutters myself, I appreciated his honesty—he could have just said they needed work, but he was straightforward and even cleared a few leaves stuck in the gutter guard at no charge. I’ll definitely call again if I need any roofing help in the future!
Needed a new roof after a recent hailstorm, so I got three different quotes. Martin & Sons roofer offered the best price. James made sure our home was taken care of—he was great at communicating and really listened to our needs. Throughout the whole process, he kept us updated and answered all our questions about pricing and repairs. He went the extra mile to make sure we felt comfortable and even worked directly with our insurance to handle invoices. We didn't have to wait long at all to get our roof replaced—the whole process was quick, taking about two weeks. On the day of the roof replacement, James kept us in the loop, and Brody and the rest of the team worked efficiently, finishing everything in just one day. After they were done, the crew made sure to clean up all debris and nails. Everyone was professional and polite. We're very happy with our new roof and the excellent customer service and professionalism shown by the entire team. I would recommend them to anyone who needs roof repairs or a new roof!
I had a leaking vent pipe and spoke to James when I saw him at a gas station in his roofing company truck. He came over right away to check out my roof and found damage from hail and wind. James suggested I contact my insurance company, and before long, my insurance covered a complete roof replacement. His crew was fantastic—six guys worked hard on my roof without stopping, and the finished job looked amazing. My neighbor and even someone from the next street ended up hiring this roofing team too. We couldn't be happier with the whole experience.
- 6124 Busch Blvd, Columbus, OH 43229
- Commercial Roofing
- Industrial Roofing
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated