Logo of MADE

MADE

  • Gaslight Alley Box, 125 N Cache St #702, Jackson, WY 83001
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Warranties Offered
  • Metal Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At MADE, we pride ourselves on our versatility and technical expertise in the roofing industry. Located in Jackson, Wyoming, we serve the surrounding regions with a comprehensive range of services, including roof installation, inspection, and repair, as well as gutter cleaning and specialized roofing solutions such as tar and gravel and flat roofing. Our commitment to handling both residential and commercial projects ensures that we can tackle complex jobs with precision and care. Our well-coordinated team emphasizes organization and attention to detail, delivering durable results that stand the test of time. We understand the importance of thorough project management, ensuring that every aspect of your roofing needs is addressed from start to finish. Whether you require a simple inspection or a complete roof overhaul, we are dedicated to providing high-quality service that adds long-term value to your property.

What people say about “MADE”?

{
"summary": "Customer feedback is mixed regarding the service and atmosphere at the store. While many reviews highlight the exceptional customer service, particularly in accommodating requests and providing fast delivery, there are also significant complaints about the treatment of staff and the overall atmosphere of the workplace. Some customers expressed dissatisfaction with the handling of their online orders and the communication regarding delivery times. The inconsistency in staff behavior, particularly during busy hours, has also been noted. Overall, while the products and core service are appreciated, concerns about employee welfare and customer treatment have affected perception.",
"liked": [
"The staff was so accommodative in reaching out to the artist to have a replacement earring made and shipped to me across the country!",
"I have been searching for a Tetons mountain necklace for FOREVER... it had made it all the way to my apartment in Alaska, impressively fast.",
"John's local Jackson expertise and curated offerings have been a wonderful asset in sourcing unique items for our group.",
"The guys are amazing... The shop kept me posted along the way about the card's whereabouts.",
"Incredible store with great staff on hand to help with anything you might need."
],
"dislaked": [
"I wish the manager treated the staff better. You can sometimes sense the tension.",
"The bracelet is not gold anymore and it is not in a good shape at all.",
"It just says cutesy phrases like “found something

Recommended Reviews

Overall Company Rating
Good 3.9
Out of 28 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Sara Martinez
Aug 2, 2025

The employees are great, they all made sure that every customer got great service. But I can’t seem to brush off the fact that I notice how the employees are not able to take a second for themselves. I’m always happy with the store products, but a few days ago I was browsing and I noticed how a young employee was visibly not feeling well. I want to make sure that the hard working employees are able to get the break they deserve, especially if they are not feeling well.

Jillian Fornito
Jul 29, 2025

I have been shopping at MADE since it first opened, it's my favorite store in Jackson. I make it a point to stop in every year when I am in town. Most recently, I purchased a pair of earrings and accidentally lost one soon after purchase. The staff was so accommodative in reaching out to the artist to have a replacement earring made and shipped to me across the country! They went above and beyond to help and their service is greatly appreciated. :)

Maria Sanchez
Jul 22, 2025

The store is amazing. The employees are super friendly and helpful every time I come in. You can tell they work hard and care about the customer experience.

The only downside (and reason for not giving five stars) is that I wish the manager treated the staff better. You can sometimes sense the tension. A more positive work environment would make this place even better.

Gill Malcolm
Jul 21, 2025

Lovely local independent shop, really nice individual gifts, so glad I found it whilst on holiday in Jackson. Bought a lovely silver bracelet.

Renee Tremble
Jul 15, 2025

Im so impressed with this small town/small owned shop. I can only speak to the online ordering, though I hope to check them out out in person someday. I have been searching for a Tetons mountain necklace for FOREVER. when I stumbled upon this Sterling Silver Tetons outline the other day via a google search, I knew I needed it immediately. I placed the order on a Friday, and by Monday afternoon, it had made it all the way to my apartment in Alaska, impressively fast. The necklace is absolutely beautiful, and it arrived in a cute little mesh bag with a handwritten thank you card and also another cute card. I’d originally been concerned that the pendant might be a little small, but it’s the perfect size. I ordered it with the optional extender and I’m not even sure I’ll use it-they did everything just exactly right with this necklace, including the size and chain length. I would absolutely order from them again!

Meghan Garvin
Apr 22, 2025

John and his team at MADE have been an incredible resource for elevated gifting for our group needs! I am an an event planner located in Texas, and John's local Jackson expertise and curated offerings have been a wonderful asset in sourcing unique items for our group. His shipping and packaging options have made the whole process so convenient, down to seamlessly couriering 100+ individually shipped items to Texas. We're looking forward to future partnerships! Thank you John!

Iryna Ramaniuk
Mar 27, 2025

The guys are amazing. I ordered a postcard to be delivered in California and after I placed the order I realized that delivery address was wrong. I emailed customer service and John got back to me right away and changed the delivery address on his end. The card was sent my way the same day I placed the order. The shop kept me posted along the way about the card's whereabouts. Awesome experience!

Paul D
Mar 12, 2025

Great place to shop local or online for things that people would love home made from Wyoming. Wife and I always stop in to see what’s new when on vacation in Jackson.

McKenzie Mac
Nov 27, 2024

Highly recommend visiting and exploring this shop when you are in Jackson Hole. They have such a big selection of fun cards and post cards. The displays throughout the shop were so cute and fun! Lots of great finds throughout the shop. Prices are very reasonable!!

Sarah-Anne Ducreux
Aug 12, 2024

The vendor insured my daughter (9yo!) that the brass of her bracelet won’t turn with water. Two showers and here it is: the bracelet is not gold anymore and it is not in a good shape at all. Come on, lying to a kid buying herself a souvenir?
One star.

Hilary Hartman
Mar 19, 2024

A cool little shop where everything seems handmade by local artists. Jewelry, cards, soap, t-shirts - NOT mass produced for tourists.

Roxanne Cornebise
Dec 1, 2023

I thought I would take a chance on placing an online order from “Made” for an advent calendar. I paid for expedited delivery but unfortunately, it doesn’t tell you what delivery company they use or how fast it is. It just says cutesy phrases like “found something good” meaning you want it fast. I want to know how it’s being sent and the estimated time frame but like I said I thought I would take a chance because they have cool things. Boy was that a mistake.
They use the United States Post Office which is so unreliable and takes forever even if you purchase expedited delivery. Had I know. They USPS, I never would have ordered from them knowing I wouldn’t be able to count on it being delivered timely. So when the tracking number they gave me kept saying label has been printed just awaiting item to aaruve at shipping facility. Well it said that for three days then just disappeared on my end.
I called made and they weren’t any help or even seemed to care. They said they could give me the shipping department’s email address and I could email them. Well that’s not helpful because you have to wait until they read it and respond to it and that takes several days. So I’m stuck! Made is no help with this at all. I will never order from them again. Maybe they are fine if you shop at their store in Jackson Hole, but I don’t suggest online ordering with them. They use USPS and don’t care about it once it leaves their hands. It’s themn up to the customer to figure things out and find out if their package is actually moving through the system or lost. USPS is not a reliable way to ship items, tracking is poor and you cannot count on it being delivered.

Simone Juanita
Jun 28, 2023

All sugary items arrived to me in Fort Laud, FL, within a week of ordering, in perfect condition, despite no ice/cool pack inside the box. My chocolate did not melt, not even a little bit. Everything tastes oh so good, especially the addictive dark chocolate covered malt balls. If for better containers to contain the chocolate items, this would be a 5-star rating. The paper tabs tear upon opening and resealing the chocolate and lemon drops. I had to use duct tape to reseal my items, but if you finish your sweets in one sitting, you'll be happy.

Grace
Jun 22, 2022

I literally just walked in and not even 5 minutes later the employees were gossiping to each other making fun of me right in front of my face. They called me ugly in Spanish (fea) and said that I looked like Chucky because I have a more goth/alternative style. I was literally just smelling a candle and minding my business. I would get it if I was being rude but I literally just walked in there.

Edit post owner response: Not that I'm still sour about it, but I find that very hard to believe considering the fact that they were looking directly at me the entire time, I was the only person in the store, and I literally heard what they said, but idk peace and love. I'm never going in there again, but I'm sure other, more normal-looking people will have a nice time. It's still an interesting store and I'm not trying to come for anyone's job, I just did not appreciate that experience.

Nathan Coleman
Mar 2, 2022

I love the products at MADE and the variety they have!! Would 100% recommend visiting if you’re in Jackson Hole.
If you order online, they ask for a tip after you pay, which doesn’t make any sense. Not sure if they’re paying their employees enough or why they’re asking for more than you’re already paying, but it was strange for sure.

Emmy Hackshaw
Jan 30, 2022

Every time I travel, I love to find the local chochki shop this was the perfect store with local selections of stationary, jewlery, hand made gifts, etc. I went twice in one week!!!!

Bill Finn - Geneva Financial
Dec 28, 2021

Incredible store with great staff on hand to help with anything you might need or any questions you might have. I think the staff is doing an incredible job over this holiday season and they deserve a nice pat on the back if not more money lol!

K Lewis-Kooring
Dec 7, 2021

Really cute and fun local gift boutique. Lots of unique gifts, nice jewelry and fun decor. Staff is nice, knowledgeable and helpful. Worth a visit for fun unique items.

Samuel Liddicott
Jun 20, 2021

A happy and diverse store with a variety of goods - it's well worth a visit.

Goods range from postcards and paper products, to handmade books, small home items such as walnut chopping boards, leather goods, clothing and toys.

Prices are very reasonable and range from a few dollars to a few hundred dollars for the largest items.

Seasoned Hikers
May 29, 2021

Wanted to check out some stationary; however, when I opened the door I was abruptly approached with the door stuffed in my face greeted with “we’re closed.” I did not realize the store hours but the door was still unlocked. I felt unwelcome. I understand after the fact I was a minute passed closed but not something I expected in this nice small town.

Laura F
Feb 6, 2021

Be careful when you walk into Made! Looking at all the wonderfully absorbing items here...50 minutes will feel like 5!

Cameron Perkins
Dec 3, 2020

Quite literally the best candles I have ever used. Do NOT sleep on the Rocky Mountain candle, there is not better smell on this planet

Sharon Martin
Oct 26, 2020

Favorite gift store in Jackson. Unique gifts & just fun to browse. Not cheap but everybody deserves a splurge occassionally! Love it!

Kelley Henry
Aug 10, 2020

Adorable little shop with a variety of gifts? My girls and I bought a lot of their unique jewelry. So cute!

Laura H
Jun 19, 2020

Great store! Being a Wyoming native it’s hard to find authentic blankets of the state due to trademarks. These guys pay for the use and have beautiful blankets made! Stop here if you want the Wyoming state flag or UW blankets!

Lydia Thiess
Apr 27, 2020

A great place to find unique and fun jewelry, home decor, and so much more. A fun environment with hands down the best cards in Jackson Hole! Everything is also handmade in the US... awesome!

Jennifer Reichert
Apr 14, 2020

Have some challenging males in my life to shop for. They never need anything, always already have what they need. Stopped in MADE in mid December to help with my Holiday gifting - what a difference it MADE for my relatives! Was getting thank yous from my brother and others whom I rarely hear from - all in love with belts, handcrafted buckles, ornaments, and wonderful WYOMING nostalgia. So appreciate the variety you carry and your amazing staff who was SO FRIENDLY, HELPFUL, and full of good cheer! Will be stopping in MADE for every gifting experience.
Thank you John & Crew

Jessica Levhofer
Feb 11, 2020

I really love the products from this store, but as a customer who has ordered online, I am very disappointed in the customer service. I purchased a pair of earrings a few months back and the earring wire broke as I tried to put them on the third time I went to wear them. I know things happen, so I took a picture and sent it to the customer service email address. No response until I followed up with more emails. Then I was told they would happily send a replacement part and it would take about 10 days. Great! However, after 3 weeks, nothing had arrived, so I emailed again to follow up. I couldn't get a response for a week and it took multiple emails and me calling the store for someone to finally reach out and say they would send the replacement part. The following week, I finally received the replacement. I'm glad they resolved this issue, but it didn't feel right that I had to follow up so many times to get it fixed. I'm sad to say I won't be ordering from this company again.

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  • Gaslight Alley Box, 125 N Cache St #702, Jackson, WY 83001
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Warranties Offered
  • Metal Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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