- 100 Laurens Way N, Hendersonville, TN 37075
- 24/7 Emergency Repairs
- Locally Owned & Operated
- Warranties Offered
- Metal Roof
- Slate Roof
About the Business
What people say about “M. Thomas Roofing”?
Customer feedback for Thomas Roofing is overwhelmingly positive, highlighting exceptional service and efficient communication throughout the roofing process. Many customers commend the professionalism and knowledge of the team, particularly noting how well they coordinate with insurance companies to expedite projects. Quick response times and thorough clean-up after work are frequently mentioned, contributing to a strong recommendation from satisfied clients. However, one negative review raises concerns about ongoing leaks and poor customer service after installation, which indicates potential issues that should be addressed.
What Users Like The Most
- We had the best service and he is very knowledgeable in his craft.
- His crew did a fantastic job! They cleaned up so good.
- Mark communicated well with us through the whole process.
- They completely removed my old roof and put on a beautiful new roof all in 1 day.
- Mark was able to come out and get our roof covered by our insurance!
What Users Like The Least
- Still having leaks after our entire roof was replaced.
- Not very responsive, doesn't return calls or emails.
- The water damage has continued to get worse which he says he is not responsible for.
Recommended Reviews
We had the best service and he is very knowledgeable in his craft . From start to finish he and his staff were very nice and prompt. Would highly recommend.
After very high winds, our roof was a mess. We reached out to our insurance company and to Mark Thomas about needing a new roof. Mark met with the insurance inspector to get the ball rolling. We had roof materials here very fast, then the next morning roofers. His crew did a fantastic job! They cleaned up so good. Thomas Roofing got this project done pronto. Mark use to work in insurance so he knows how to communicate for the client. He is friendly. He is professional. He knows what he is doing and doesn’t delay. He responds. I highly suggest Thomas Roofing!
Still having leaks after our entire roof was replaced. We were told by Mark it was our chimney which we had removed but continued to have leaks. We even as far as hiring a home inspector who confirmed the roof was the issue. Not very responsive, doesn't return calls or emails. The water damage has continued to get worse which he says he is not responsible for. Terrible work, terrible customer service, would never recommend.
- 100 Laurens Way N, Hendersonville, TN 37075
- 24/7 Emergency Repairs
- Locally Owned & Operated
- Warranties Offered
- Metal Roof
- Slate Roof