- 75-5570 Kuakini Hwy, Kailua-Kona, HI 96740
- Residential Roofing
- Financing Available
- Free Estimates
- Locally Owned & Operated
- Warranties Offered
About the Business
What people say about “Lex Brodie's Kona Express Car Wash”?
{
"summary": "Customer feedback is mixed regarding the car wash and service experience. Many reviews highlight excellent service, quick processes, and the convenience of free vacuums, with several customers expressing satisfaction with the cleanliness of their vehicles. However, a significant number of reviews report negative interactions with staff, including rudeness and poor customer service, which detracts from the overall experience. Additionally, some customers faced issues with the equipment and the effectiveness of the car wash itself, leading to frustration over value for money. Delivery and communication have also been points of contention, with some customers feeling dismissed rather than assisted.",
"liked": [
"Outstanding service! Professional, quick, incredible clean and neat shop.",
"Easy in and out. Staff was very helpful and the prices are fair.",
"Quick wash was great. The vacuum after was a nice perk.",
"Friendly staff. The prices did go up a little, but still free vacuum.",
"It's hard to find a car wash on the Big Island. This place has both."
],
"disliked": [
"A lady worker here was an absolute jerk... treated me like I was the scum of the earth.",
"Instead of nicely being told they were closed, we were harshly told to get off their property.",
"The staff sucks!!! All of them have an attitude...",
"If I could rate ZERO I would! Did not clean dirt at all.",
"I asked for
Recommended Reviews
Don't think they use soft water aka distilled. If it's kona town County water it's junk. Until I'm proven they use NOT hard water I won't ever risk taking my car there. Kona city water is notoriously hard, I never wash my car with it, enjoy hard spots that will never come out
A lady worker here was an absolute jerk.
I’m a nice guy and greeted her with respect. I had pulled up a foot too far and she threw a hissy fit and treated me like I was the scum of the earth.
Also not impressed that you pay $18 for the cheapest car wash and an extra $2 for a dainty microfiber towel.
Ol’ Lex is up charging for EVERYTHING here!
I guess the one good thing was that I got a car wash and was able to use the vacuums.
Try to find another place if you can.
Wow! Outstanding service! Our first oil change on the island and while I know oil change experience is not usually something to write home about, I’m writing home to beg for a Lex Brodie near me! Professional, quick, incredible clean and neat shop. Great customer service. Don’t worry about the line, they are smooth operators!
- 75-5570 Kuakini Hwy, Kailua-Kona, HI 96740
- Residential Roofing
- Financing Available
- Free Estimates
- Locally Owned & Operated
- Warranties Offered