- 1240 Meadow Rd Suite 101, Northbrook, IL 60062
- Industrial Roofing
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered
About the Business
What people say about “Len Roofing & Remodeling”?
Customer feedback regarding Len Roofing is predominantly positive, with many praising the high quality of work and the professionalism of the crew. Most reviews highlight excellent communication and efficiency, with projects completed in a timely manner and thorough clean-up afterward. However, there is a significant concern raised by one reviewer about a lack of response to post-job issues, which has impacted their overall perception of the company. This solitary negative experience stands in contrast to the numerous positive accounts, but it does indicate potential areas for improvement in customer service follow-up.
What Users Like The Most
- They were responsive, gave us a comprehensive and reasonable quote, and scheduled us quickly.
- The crew was very careful with replacing our roof and finished the job in one day!
- Mark and Julie were a pleasure to work with. Love that they are a local, family-owned business!
- Great attention to detail. They showed up when they said they would and did the repair work with complete professionalism.
- The team at Len roofing did a great job repairing some siding that was damaged around my back door.
What Users Like The Least
- I've sent follow-up photos, emails, and voicemails and have been ghosted since then.
- At this point, I’m not sure where to go since the company seems to be avoiding my issue.
- I'm worried it will begin to leak and have received no response to my concerns.
Recommended Reviews
Initially I would have been very satisfied with the company after they came out to resurface a flat roof. They were quick to squeeze us in and seemed a fair price.
Now less than 2 years later, our roof is peeling in several areas (and I’m worried will begin to leak). I’ve emailed Julie and initially was told they were speaking to the supplier which was in April. I’ve sent follow up photos, emails, and voicemails and have been ghosted since then. No return messages or calls. At this point, I’m not sure where to go since the company seems to be avoiding my issue but I’ll at least warn others that they don’t stand behind their work. I would not recommend.
Had Len Roofing re-roof my house several years ago. They were my first call when I needed to replace my soffit vents. Good work, happy customer.
Our roof was 21 years old and in need of replacement. They were responsive, gave us a comprehensive and reasonable quote, provided samples of shingles so we could decide, and were able to schedule us quickly. They brought a large team and finished the job in one long day. We are really happy with their work.
- 1240 Meadow Rd Suite 101, Northbrook, IL 60062
- Industrial Roofing
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered