- 99 NH-9, West Chesterfield, NH 03466
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
About the Business
What people say about “Lavalley Building Supply”?
Customer feedback is mixed regarding the service and overall experience at Perkins. While many reviews commend the knowledgeable and friendly staff who provide helpful guidance and responsive communication, there are significant criticisms about the lack of professionalism, particularly at the contractor desk. Delivery service is generally noted as professional, but some customers express frustration with phone communication and product availability. Overall, the store's atmosphere is described as crowded and somewhat disorganized, impacting the shopping experience for some patrons.
What Users Like The Most
- As usual, helpful, awesome staff.
- Cameron's stellar customer service is the reason we will be doing business at Perkins.
- Fantastic store with really kind helpful staff.
- Great selection of flooring, roofing, even Larson storm doors with built-in doggie doors.
- They have a pretty solid inventory inside, and a great lumberyard out back.
What Users Like The Least
- The guy at the desk barely acknowledged us and continued to eat his bagel.
- If you call to ask if they have something you're put on hold repeatedly, and no one ever picks up.
- I find the service lacking.
- The store is not laid out to easily walk through. Very crowded.
- Sales people were accommodating and very kind and helpful, but it looks as though it got bigger and bigger but just didn't accommodate ease of access.
Recommended Reviews
Went to the contractor desk today for some prices for a large siding job. The guy at the desk barely acknowledged us and continued to eat his bagel with cream cheese while giving us minimal attention. It was our first time here. He did answer our questions, but somehow made us feel like he was doing us a HUGE favor in doing so. The prices were right and the materials looked great but I think we'll be making this hefty purchase somewhere that we're treated with at least a modicum of professionalism.
As usual, helpful, awesome staff. In this instance even more than usual! We're building a new Little Free Library and were helped by a motorcycling aficionado of books/reading. (We hope you find your illuminated Jung, sir!)
My husband and I stopped into Perkins last Saturday to look at materials for our upcoming home renovation and we were both VERY impressed with the service we received. Cameron in the flooring department was excellent! He spent time helping us pick out materials and answered all of our questions. Since our visit we have been communicating with Cameron via email and he has been very responsive, which is not the case with other stores we have visited. Cameron's stellar customer service is the reason we will be doing business at Perkins.
- 99 NH-9, West Chesterfield, NH 03466
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates