- 11318 Gravois Rd, St. Louis, MO 63126
- Residential Roofing
- Free Estimates
- Licensed & Insured
- Asphalt Shingle Roof
- Shed Roof
About the Business
What people say about “KSK Exteriors LLC”?
Customer feedback is predominantly positive regarding KSK Exteriors. Many reviews highlight the efficiency and professionalism of their service, noting quick estimates and timely project completions. Communication throughout the process is frequently praised, with customers appreciating the responsiveness of the company. However, a couple of negative reviews indicate issues with scheduling and reliability, suggesting that these serious concerns could impact the overall perception of the company’s dependability.
What Users Like The Most
- They were able to give us an estimate schedule us quickly.
- Their crew was friendly, hardworking, and paid attention to the small details.
- KSK answered my call right away and were out 2 days later.
- They did a tremendous job with the installation in a very time-efficient manner.
- The workers were super friendly and worked very hard to get the job done quickly and professionally.
What Users Like The Least
- Terrible experience. First off showed up on day they weren’t supposed to.
- Tried to de-escalate the situation by telling that contractor to take next days off so they would be separated.
- I called them again and made another appointment... left work early for the third time only to have them text me that they were running behind.
Recommended Reviews
The friendly inspectors performed a thorough inspection of the old siding on my house, some of which had fallen off. They also identified deficiencies that were causing water to come into the sunroom.
I received an estimate quickly and the work was done in a timely manner and is well done, water-resistant and good looking.
They were able to give us an estimate schedule us quickly. We are happy with how efficient and soon we were able to get the work done that we needed. They replaced our gutters as well as a few pieces of torn off fascia siding. We would work with them again if we need other exterior work done!
Terrible experience. First off showed up on day they weren’t supposed to, said they would be back next day. Didn’t show up next day so said they would be back over the weekend and start Monday so already 3 days off. On Monday their worker apparently got into an argument with another contractor at my house. Don’t know why or what started this, wasn’t there. Came home to one that contractor leaving over this. Tried to de-escalate the situation by telling that contractor to take next days off so they would be separated. Didn’t expect to get a text the next morning saying now they weren’t going to show up. Didn’t return to finish for 2 more days so now 5 days wasted of my time because 2 grown adult contractors want to act like children. Finally finished job and left without having me inspect to see if I was satisfied with the job that Friday. Company sent me a bill with extra $150 for a squirrel removal to which they literally put it in my yard and left it. So I had them come back to clean up there mess and fix an issue I had with a corner which they did so that was fine, but magically that $150 turned to $200, so I can only assume they charged an extra $50 to cleanup and fix their shoddy work. Would have let it all go, but never got a single apology for anything. One of the worst customer experiences with a company. Would never recommend or work with.
- 11318 Gravois Rd, St. Louis, MO 63126
- Residential Roofing
- Free Estimates
- Licensed & Insured
- Asphalt Shingle Roof
- Shed Roof