KPS Roofing Services Silver Spring

Good 3.4 (5 reviews)

9170 Brookville Rd, Silver Spring, MD 20910
Commercial Roofing
Residential Roofing
Financing Available
Free Estimates
Locally Owned & Operated

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Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At KPS Roofing Services, we pride ourselves on our versatility and technical expertise, capable of managing both residential and commercial projects with ease. Located in Silver Spring, MD, we specialize in a comprehensive range of roofing services, including roof vent installation, skylight and leak repairs, and even green roof solutions. Our team is organized and attentive to detail, ensuring that every aspect of your project is executed flawlessly from start to finish. We understand the complexity of roofing projects and approach each one with a commitment to delivering durable, high-quality results. Whether you need a complete roof replacement or specific repairs, our coordinated efforts guarantee long-term value and satisfaction. Serving Silver Spring and the surrounding regions, we are dedicated to providing reliable service that meets the highest industry standards. Your roofing needs are in capable hands with KPS Roofing Services, where we ensure that no detail is overlooked.

What people say about “KPS Roofing Services Silver Spring”?

Customer feedback is mixed, with a notable divide between positive and negative experiences. While many reviews highlight efficient service and good communication, there are serious concerns regarding customer service and reliability. Instances of no-shows for appointments and a lack of follow-up communication have left some customers feeling frustrated and ignored. Overall, while there are commendable aspects of the service, the issues reported significantly impact customer trust and satisfaction.

What Users Like The Most

Hearn did a great job working with our insurance company to get coverage for my roof replacement.
Vaughn and Edward are excellent! They are professional, friendly, and easy to work with.
Hearn replaced our roof. They were easy to work with, did a good job with quality materials.

What Users Like The Least

Had an appointment scheduled and confirmed... No call no show.
Horrible! Literally no customer service.
He came two days later... promised to call me back that night with an estimate. He never called back.

Services: Roof Vent Installation Roof Skylight Repair Roof Leak Repair Roof Water Damage Repair Tar and Gravel Roofing Soffit Installation Slate Roof Repair Green Roof Repair

Recommended Reviews

Overall Company Rating

Average 3.4

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Angelo Rizzi

Google review

Jan 4, 2023

Had an appointment scheduled and confirmed via email for yesterday between 2-330pm. No call no show. 3 times their answering service said they were sending a message to call me back. My roof leaks and is covered under their warranty but I cannot reach anyone to actually come and fix it

Kata Orosz

Google review

Jan 3, 2022

Hearn did a great job working with our insurance company to get coverage for my roof replacement. The installation only took a day and overall we were very happy with the whole thing!

Lorena Larez

Google review

Aug 29, 2021

Vaughn and Edward are excellent!
They are professional, friendly, and easy to work with. Always replied to my messages promptly.
The roof of my house was replaced entirely in one day. I am very happy with the job. And highly recommend their service.
Thank you again!

Galen Tromble

Google review

Jun 29, 2018

Hearn replaced our roof. They were easy to work with, did a good job with quality materials, and the price was very reasonable compared to some other high pressure sales companies.

James Johnson

Google review

Sep 28, 2016

Horrible! Literally no customer service. Technician got stuck in traffic and couldn't make it to our first appointment. He came two days later, took pictures, and promised to call me back that night with an estimate. He never called back. When I called the main number a week later the woman who answered the phone told me "He decided not to mess with it." So basically they decided not to do the job and didn't bother calling to tell me. Pathetic.

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