Koala Insulation of Texas Hill Country

Koala Insulation exceeded expectation! It feels cool even with the a/c off. Punctual and kept contact at every point. Our inspector and sales rep, Austin was very professional and got us set up very quickly. Sergio and Antonio did our removal. Ezra and Anthony handled our reinsulation. They all were punctual, efficient, professional and very pleasant despite our super tiny and nasty attic! Would recommend!

100% recommend Koala Insulation. They didn't try to upsale us. They were straight to the point on what we needed in our super large attic, and readily answered all questions we had. The house has been significantly cooler and we've been able to turn off our second fan at night.

Called this place Tuesday as I am remodeling a bathroom and found some sheathing issues. Before just putting the walls back up I called koala based on their glowing reviews and explained my project and was scheduled bright and early for today. At no point was I told there was a job minimum. To be frank, it wouldn’t have mattered because I don’t have the skill to do this myself and I would have tacked on some attic insulation to meet the minimum had I been told prior. The guy showed up on time and gave notice prior (only reason I gave 2 stars). When he saw the job he asked me what I wanted and literally told me it wasn’t worth it because “if this wall looks like this they probably all do”. 1. Isn’t your job to sell? What does that matter to you? 2. That actually isn’t the case. The showers were the only areas I couldn’t inspect prior to drywall but his condescending tone wouldn’t have cared. Also, what do you care? If I want air sealing and upgraded insulation isn’t that your literal job? From the get go he was so uninterested in what I wanted. After I wasted a solid 15 minutes talking he goes “well we have a $1,200 minimum and this is a small job”. Honestly, worst sales man. I said why didn’t anyone tell me that? His reply? “I don’t know, I don’t know who you spoke to.” I spoke to someone at your company, why does it matter who? Don’t yall all know your SOPs? He literally couldn’t leave fast enough. Had he said “let’s see what other items we can do to make it worth your while” I would of explained my entire attic isn’t air sealed and it wouldn’t be so awesome to have the blown in insulation removed, air sealed, and new applied. I’d also at the very least love foam board installed to divide the attic air space from my home attic space. But again, he didn’t ask and honestly didn’t care. Not sure what gave the $1,200 must be too much for her thought but I make well over 6 figures a year and live in Boerne. I can assure you I would have been fine paying whatever amount considering I expressed the urgency in which I wanted this completed by. People can barely afford groceries and I’ve never had to work so hard in my life to get men to take me seriously and take my money on non essential goods. What a joke

Service was great the gentleman were very polite and respectable ,but I like the most if they were on time and they were officially getting the job will refer you guys to anybody I know that needs to service.

The owner (Andrew) personally showed up at my home to inspect and recommend application options. Thoroughly explained the process and we set the date and time. On that date, his crew arrived on time, as promised, completed the work, and cleaned up everything to where it was before. So simple, so quick, so happy. Thanks for the excellent work! Danny F.

If I cud do 7 stars I would. I could not tell if Arthur Prieto, Jr was the operator, salesperson or Owner!!! He takes care of all aspects and takes ownership. He and Sergio worked hand in hand in hand and cleaned up as it was their own home! Wow! First Class!!! Thank you

From start to finish great experience. Andrew Horvath gave our estimate and Sergio and Ezra were our installers. We were shown before and after pics. Lots of insulation was lacking in the before pics. KOALA was highly recommended on Yelp and they did not disappoint.

Anthony E. and his crew showed up on time and were professional and respectful of our property. They cleaned up the area and did a great job!!! I would recommend this company to anyone!

Very happy with the entire process.
I contacted Lowe's who recommended Koala and was contacted quickly by Andrew to set up a time for project review.
Quotes were provided for several options. Once I made a decision and accepted the proposal the job was scheduled quickly.
The installers, Ezra and Anthony arrived on time and immediately went to work and didn't stop until project completion and clean up.
Everyone I worked with From Andrew the owner, Gary the GM and the installers were professional and great to work with.
Definitely recommend these folks.

Had a great experience with Andrew and the Koala team! Excellent communication! The only one of 4 companies who bid the project and actually sent someone out to measure.

They sprayed my shop with closed cell foam. The team was very courteous, professional, and efficient! Would definitely recommend this company without hesitation!

I met with Austin who came out to look at the work I wanted done which was completely vacuum out the old insulation and replace with new blown in insulation. Had 3 other contractors also look at the job and out of all of them Koala came across as the most professional and what I considered a very good estimate. Andrew and his crew came out to do the job and all of his guys were very courteous and conscientious of the work they done. The work was done top notch and completely done in 1 day. I would 100% recommend Koala.

We booked through Lowe's and had an outstanding experience from start to finish. Gary, the general manager, contacted us within minutes of submitting our inquiry, and we had both an estimate and the project completed within a week. Gary and his team were professional, efficient, and communicative throughout the entire process. We highly recommend them for any insulation needs!

I’d give 20 stars if I could. I needed to get a significant amount of insulation blown in, and given the cold spots in the house and increasing use of my heater, I’d put it off for too long. The team at Koala explained my options, pros and cons, and other work needing done to protect my home investment long-term. My attic was so well insulated afterwards, my A/C had to kick on. They even cleaned up afterwards. Very respectful team. I’d work with them again, but they did such a good job I probably won’t have to for a long time!

Yes! Absolutely call Koala Hill Country! I am so very impressed by the care given to me and especially the time, advice and expert knowledge Andrew gave me and my builder. He was so extremely helpful and went over all aspects of insulation materials and soundproofing for my new build. My level of confidence is far superior w/ Andrew than to other companies who quoted the job. Talk to Andrew. You will instantly know the difference his engineering background and years of experience bring to make your home the best it can be.

Andrew was great to work with. His team was efficient, clean and we had a great end product. Thankful to have met these folks!

These guys are fast, professional and very well priced. I highly recommend them for any insulation projects that you have and will definitely be using them again.

From the time I spoke to the owner to get a quote it was 1 week and work was complete. The installers of the spray foam were very polite and did a top notch good. I did no clean up after they did everything. Highly recommend. They even went over what I should and should not do. 5 stars

On Time, Very professional people. Focused on doing the right thing. Went OVER and ABOVE the necessary.
Great Company. VERY HAPPY

From the very start, we experienced outstanding customer service and unwavering professionalism. The journey began with a detailed estimate for our insulation, and the exceptional care continued right through the installation process.

Koala insulation was the best. Their competitive pricing and excellent customer service is second to none. Ezra and Buddy did an outstanding job adding insulation in my attic. I thought this was going to be a long messy process with the insulation but they were great. They picked up everything as their attention to detail was spot on. I would use Koala Insulation again when the need arises. Thank you!

I couldn’t be happier with the service and flexibility I’ve received from Andrew and his crew! We had the insulation install scheduled twice but due to permit inspection issues I had to reschedule. Andrew went above and beyond to move things around to accommodate the install, and I couldn’t be happier with the results! I Highly recommend them for your insulation needs!

Anthony & Arthur came at the time that was agreed upon & they were both cordial & very professional. They informed me as to what they were going to do & showed me the finished product. They thoroughly cleaned up, let me know they were finished & left.

I had a recommendation to use Koala Insulation from a family member who had used Koala's services. I was able to get a quick appointment for an estimate, done by Austin. I was pleased to receive texts from the company, keeping me informed of who to expect and what time. The quote was reasonable and work was done the next day. The entire process has been well handled by a professional staff, Austin, Arthur and Sergio, who installed the insulation and solar roof fan. They all were helpful in explaining the different insulation options and answering questions. The company owner, Andrew, was very helpful in providing all the necessary paperwork needed for me to apply for a CPS rebate. They provided a pleasant home improvement experience, well done!

Just fantastic !!! The owner personally was involved ! Get a quote and compare to cost of doing yourself! Worth it

We were looking for some insulation removal and installation and we were fortunate to find Koala. They were professional, explained everything to us, never pressured us on things, and took care of all the jobs in one day. Highly recommend them

Austin with Koala came out and inspected my attic. He gave me a detailed description of what I needed to accomplish my goals for my project along with the price. After agreeing on work to be completed, the team came out and did a great job. I would definitely recommend them for your project. Very thorough and detailed.

Arthur, Shawn, Buddy and Ezra did a great job with the insulation in our garage attic and garage walls. Super polite, they cleaned up after themselves and were in and out pretty quick. Thank you!!!

We researched several companies to help us with insulation options. Koala provided us with background, industry standards, education, and information so that we could make the most informed decision based on our unique home characteristics. We topped off our fiberglass and added batting to walls within the attic. We are so happy with the pain free installation process. All the interactions we had with the company, from the owner to the estimate to the installation, were professional. We highly recommend and appreciate this company.

I chose Koala Insulation after reading recommendations on Nextdoor. I was scheduled for 7 a.m. and they arrived right on time. Ezra and Buddy were very nice young men, they took pictures of the work and cleaned up after themselves. I would definitely recommend Koala for your insulation needs.

A termite inspector from a pest control company told us during an inspection that we had a rat infestation in our attic of our 2 year old home. He recommended we suck all the insulation out and replace it with new. His estimate was extremely large, so we told him we would get a second estimate and get back to him. In the mean time, Let’s take care of this rat issue. Put out some traps or whatever you guys do to get rid of them. He told us the insulation company would suck them up! Then, we called Koala and Austin Combs came to our home within an hour. He inspected our attic. Spent some time talking to us, and told us it appeared that there weren’t any animals in our attic. Some signs like tunnels were there, but he couldn’t find any feces or urine. He gave us an estimate, that was almost half of the original companies, but suggested we call a pest control company to check for rodents first. Long story, shortened…We have no rodents in our attic. If it weren’t for this company and especially Mr. Combs honesty in dealing with customers we easily could have been taken for thousands of dollars. He also did a follow up call to make sure all was okay. We need more people and companies like this! I wish I had some work to throw at them, but will definitely remember them when I do need them!!

Provided great customer service with different options for our needs. The work was done promptly and we could feel the immediate effect the added insulation had on the cooling ability of our AC. We would highly recommend them to anyone we know.

Austin Combs who was friendly, kind and respectful did such an amazing job, checking out my attic and providing a quick quote for the job needed and scheduling it for the near future.
Arthur and Shawn arrived early and got to work installing the solar attic fan to spraying foam insulation. These two young men worked diligently until totally completed. Both were informative, friendly and courteous in manner. I felt confident with the work done and hope to encourage others to do the same while these high temperatures are present especially for seniors.

The staff and crew were professional, courteous, and efficient. They made a mistake on the amount of blown-in insulation and within three days came out and made it right! First Class!

The folks at Koala were on-time for all appointments, good communicators of the work before and after (complete with pictures) and went into the attic with me to describe the work. It was a smooth and seamless process. I got 3 bids and their price was competitive. I recommend Koala Insulation.

Arthur and Shawn were awesome! They installed a solar attic fan and patched up some insulation for us! I really enjoyed working with this company and install team.

Not the cheapest home upgrade but well worth it. We had Koala come out this past March to top off our attic off with blown in fiberglass. They did a great job. Very professional and left our home clean. They also added a solar fan to help pull the heat out. Now that we have had some heat, I can say it has made a huge difference. Our AC's are not working near as hard and our home is overall very comfortable. Last summer we could not get below 80 degrees until late evening.

Koala was great to work with. Called for a quote and they came out same day. Had spray foam and blown in done on our house. They came out when they said they would and did a great job. Will call them in the future when I get my shop done.

They did what I wanted and they are very professional. Didn’t have any problems. Am very happy with their service

Arthur and Anthony did a wonderful job with the spray foam insulation
Andrew and staff, were as professionals any company I've ever worked with.

From the start of my research the whole company has been amazing to work with. Amanda came to do the inspection and quote and was very knowledgeable and genuine in sharing options and what would be best for my house. Scheduling was easy and quick, Gary was great to work with and stayed in touch regarding possible delays because of a hurricane. Ezra and Buddy showed up on time (a little early actually but called to make sure it was ok, were very polite and professional and explained the whole process and how long it would take. They were quick and thorough, showed me pictures of my completed project and shared additional information about my fan. If I ever need another fan, or when I decide in improve my insulation or have friends who need one I will definitely be using this team again.

Andrew the owner and Gary who handled production scheduling made it flow smooth. My technicians Buddy and Ezra were completely professional, efficient, and cleaned up beautifully after the job. The most important thing everyone I spoke to was very knowledgeable.

This was the only company that bothered to come out and take a look at the job before bidding. Their price was a little bit higher than other quotes I had received but their professionalism was top notch. I would use them again.

Koala did a great job from beginning to end! Amanda did great explaining the quote & process, Gary did great communicating when techs would be out & the techs worked efficiently & cleaned up after the job. Insulation made the house instantly cooler in this summer heat. Would definitely use Koala again for future services!

Helped me complete a small project, including working with me on the pricing. Very respectful employees and an overall great expreience.

Amanda represented Koala Insulation very well. Even after the work is completed, she is there to be of help on anything you need. Koala Insulation did very professional work in a timely manner. Very happy with our decision to have Koala Insulation complete our work. Highly recommend them!

On time, friendly, did a great job at fair price. I am a formal home builder and I know the industry.

Outstanding job! The 2 men who came to do my open cell foam insulation were polite, prompt, and professional. They cleaned up the mess entirely. Very happy with this company!

Andrew gave us a fair estimate. He was happy to answer my many questions and took the time to help me understand my options. I did not feel like i was being pushed to get any specific product. The installation crew of Ezra and Buddy worked hard and were professional and kind.

First let me assure you, I have no personal relationship with the folks at Koala Insulation. Other than the fact that we found them locally, we had no connections with this company prior to selecting them for the job at our new house. That's important to note because we (my wife and I) want it known that the merits I speak of when referring to this company are solely based on their service, work ethic and business professionalism which I can tell you now is as good as I have ever seen. Not because they did what they said they'd do or because their work was exemplary which it was. Not because they were very cost effective and customer service oriented which was in fact a strong point. It is because Andrew and Gary and their team that came out here were all of a truly sincere mindset. These are people that do what they say, stand 100% behind their word and simply do outstanding work as a norm.

Crew was amazing! Answered all my questions and kept me in the loop the entire time. Gary was also great, very good communicator and did a great job explaining the entire process to me! Would HIGHLY recommend their services!!!

Andrew, Gray and crew were very polite and professional and easy to communicate with. They got the job done on time and did above and beyond. I would highly recommend them.

The Koala Insulation of Texas Hill Country quoted me on two methods of insulating the finished area of my hobby barn. I chose the spray foam and am extremely pleased with the job they did and the improvement it made to keep things cool in this hot Texas summer heat.

These guys were all aces! I’ve been in this business for 22 years. Their crew was efficient and got the job done very nicely. They communicate well. And they went above and beyond to take care of our project.

Koala did a great job. Cleaned up old insulation. Put in new insulation and fan. House is staying at least 5 degrees cooler and AC isn't running constantly. Price was high but could get it done quickly which is exactly what we needed. Guys are friendly as well. Thanks!

Very impressed with this company! Responded quickly to my request for a quote on attic insulation. We’re able to schedule us within a week. Arrived on time and completed the work in a timely matter and cleaned up the area. We can already tell a difference in our garage temperature! Highly recommend this firm!

This company is very professional, prompt and helps the customer understand the process related to their issue. I highly recommend them.

Koala Insulation was the #1 choice out of five companies I researched. The owner (Andrew) was professional, fair and reasonable pricing and supports military with a discount. He was awesome, friendly and explained everything in detail. The three man team came out the next day after I confirmed the work. The team was professional, friendly, answered all my questions and cleaned up after they finished insulating two walls.
I recommend this company they are a 5 out of 5!!
I am going to use Koala Insulation again for my future projects.

Koala did a great job helping us insulate a problem room in our house. After speaking to 5+ different professionals who all suggested wildly different solutions, Koala actually did due diligence in checking the space with a thermal camera and scope, and then provided well thought out solutions to our problems. So far their work has helped cool our house significantly. Highly recommend!

I contacted Koala about getting some attic insulation. The attic was getting up to about 140 degrees last summer during peak outside temps and it was making the upstairs of the two story home at about 90-95 degrees. Throughout the summer, there was always about a 10-15 degree difference from the upstairs and downstairs and the a/c was struggling to keep up with the large temperature differences.
Amanda first came to do a quote to understand the best options. She is very knowledgeable and walks you through all of your options. I greatly appreciated her genuineness, professionalism, and expertise. Never once did I feel like she was trying to upsell me. Felt very comfortable with the attic insulation purchase and was reasonably priced.
Anthony and co. came for installation and were in and out before noon. Anthony and Co. walked me through everything they were going to do, were very professional, kept me updated throughout the process and let me see the final outcome. They cleaned up after themselves, you wouldn’t have even known they came through. Outstanding service from Anthony and co.
Writing this about 6 weeks after installation (Sorry Koala!) and we’re getting into those pretty hot temperatures, up to 100. I can confirm that the attic insulation did the job. On Memorial Day, when outside temperature reached 100, attic sat at an improved 115 degrees. Upstairs is only about a 2-3 degree difference from the downstairs. The difference is night and day. Get your attics checked, you will not regret it! Thank you Koala!

One of the best contractors I’ve ever worked with start to finish. You guys have a great team of people working for you. I love my new solar attic fan It dropped My attic temperatures a ton.

I contracted Koala to add insulation to my attic to bring it up to modern standards. The installers were courteous and professional. They notified me when they were on their way and arrived on time. The team worked efficiently and completed the job in a timely manner. They cleaned up after themselves and you'd never know they'd been and gone.

A great job to behold. Koala insulated my garage. When they came out and quoted it, it was more than I could afford. They worked with my budget, educated me about insulation, funny I thought I knew, but you don't know what you don't know. They put together exactly what I needed. They even responded immediately and fixed some insulation that fell. No fuss, no muss.
Great job!
Highly consider anybody that serves a community this well!

Professional staff and workmen. Reasonable bid for quality work. A find! I will definitely use them again! Thanks Koala for being where you said you'd be, when you said you'd be, and for doing a great job! You kept me informed throughout the process, gave me the opportunity to see your work midstream, and I feel very good about the quality of workmanship.

Andrew and the crew of Koala insulation of Texas Hill Country did an outstanding job on our whole house insulation project. The price was the best proposals received. The team arrived on time and were done in about 2 hours. I highly recommend this small business for all your insulation needs.

Fantastic experience from start to finish. Austin and the sales team did a great job working with me and explaining all of my options. The installation team was incredible, superior, professional, and simply solid.

Koala was a pleasure to do business with. Andrew is extremely knowledgeable, honest, professional, and most of all trustworthy. He was able to fit us in last minute and same week he quoted us. Hands down the best price in comparison to anyone else locally.

Andrew sent a 3 man team thay was slotted for a 4-4 1/2 hour job....they were very efficient and were done in 2 hours. Anthony was the lead for our install and he was on time, knowledgeable, and extremely detailed in his documentation with pictures for the entire job.

At no point in time did anyone try to upsell me or try and take advantage of us. It was a nice change to have some honest people do quality work. Thank you Andrew again for your time and you have a customer for life. We look forward to working with you in the future and potentially doing the garage update as well.

If you want to an honest quote and a timely install, just call Koala.....you won't regret it.

Andrew, the owner, come out on Saturday to walk me through the every details of the insulation and educated my ignorant self. Not to mention how personable he was. Austin, who came to do the installation, was also very friendly and professional.

If you are looking for great communication, customer service, and quality workmanship, these are the guys to call.
I had a portable building that I wanted to insulate using spray foam. I called, gave some basic info, and received a return call shortly. They helped me pick the right type of insulation and the quality of finish (believe it or not, this is something I never considered)
Three days later, the job was done. The guys that did the work were very friendly and knew exactly what they were doing.
Overall, I am super pleased with every step of the project

Needed existing attic insulation topped off, I had practically none in the 50 yr old house I just bought. Andrew spent quite a while talking to me and answering all of my questions. Helped me work out the best solution for my financial situation. We also discussed books!! Andrew and Austin were really great and very genuine. Took the stress out of a very stressful project for me. Highly recommend!

Very knowledgeable. Explained everything, took pics of attic to show issues. Andrew , the owner is one of the nicest guys I’ve ever met. Gave estimate on Monday-after getting other estimates we went with his company. Came out to do on Wednesday! Arthur and Ezra did the job and it looks great up there now. House should be cooler and lower our electric bills. Arthur and Ezra explained what they were gonna do and did a great job. We even talked a little while after job was done-very friendly guys! Can’t praise this company enough! Look them up on Google you won’t regret it.

Ezra and Anthony showed up and started working removing all the old pink insulation under my mobile home early in the morning and did not stop until it was done. They were the most friendly and hard working guys I think I have ever had working on my house. Removing this old insulation that was in very bad shape, (yuck) under a mobile home in very tight spaces is not something I would do, but they did it in record time and with a smile on their face the entire time. They will be back to spray the closed cell as soon as I have all my AC ducting replaced. I HIGHLY recommend the entire team at Koala, they have been fantastic!!

We worked w/ Angela and Andrew and it was fantastic!

I'm a contractor and will use them again or sure!