- 1053 Lower, Twin Lane Rd, New Castle, DE 19720
- Industrial Roofing
- Financing Available
- Locally Owned & Operated
- Slate Roof
- Hip Roof
About the Business
What people say about “Kirkin Exteriors”?
Customer reviews for Kirkin Exteriors present a highly positive sentiment overall, with many praising their exceptional customer service, timely communication, and professional workmanship. Numerous customers highlighted the company's responsiveness and willingness to accommodate urgent requests, even in challenging situations. While there is one notable complaint regarding delayed communication on unresolved issues, the overwhelming majority of feedback emphasizes satisfaction with service quality and the professionalism of the staff. Overall, Kirkin Exteriors is regarded as a reliable choice for roofing and siding needs.
What Users Like The Most
- They provide top notch customer service and support, are reasonably priced and do an outstanding job!
- Excellent response time. They keep you updated and seek ways to save you money.
- A great experience from the first call to the final service. They are very friendly, fair priced, quick to respond and their workmanship is top notch.
- Fantastic work from the team, they worked with my insurance to maximize the payout.
- Kirkin Exteriors is such a great company. I am so happy that I found them as they were quick, efficient, and very kind every step of the way.
What Users Like The Least
- We called multiple times for someone to call us so we can discuss the concern. Two weeks later, NO ONE has called us.
- I wish that I had asked for before and after pictures, as I can't see on the roof.
Recommended Reviews
I was a huge fan of Kirkin until recently. We recently experienced an issue and we called multiple times (6-7) for someone to call us so we can discuss the concern. We've also texted to cover all our bases. 2 weeks later, NO ONE has called us to discuss the issue. Up until now, I was actively referring people to Kirkin as I was pleased with my past experiences. Now, I find them wholly unresponsive and we still have an issue that has gone unresolved. Very disappointed in the decrease in service.
Danny was fantastic! Really explained everything we needed to know, made me feel like this company it’s really professionals on what they are doing.
We needed an emergency roof patch repair and had a deadline to provide to our homeowners insurance. Everyone was booked, even Kirkin , but they understood the situation and squeezed us in even during this sweltering heat. They provide top notch customer service and support, are reasonably priced and do an outstanding job! Highly recommend this company
- 1053 Lower, Twin Lane Rd, New Castle, DE 19720
- Industrial Roofing
- Financing Available
- Locally Owned & Operated
- Slate Roof
- Hip Roof