- 1563 Camarillo Ct, Awendaw, SC 29429
- Industrial Roofing
- Licensed & Insured
- Locally Owned & Operated
- Flat Roof
- Gable Roof
About the Business
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What people say about “Ketchum Roofing & Windows”?
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Recommended Reviews
Working with Andrew and the entire team at Ketchum was an outstanding experience. What I initially expected to be a stressful, complicated project turned out to be one of the smoothest home improvement processes I’ve ever gone through—and that’s entirely thanks to their professionalism, organization, and clear communication.
Andrew was exceptional to work with. He guided me through every step of the process with patience and clarity, answering all my questions thoroughly and making sure I understood my options. His knowledge and confidence put me at ease, and I felt reassured knowing I was in capable hands.
The coordination between the office staff,John, Andrew, and the installation crew, led by Fendley was seamless. Everyone was courteous, on time, and kept me informed throughout the entire project. It’s rare to come across a team that works so well together, and their team work really showed in the quality of their work.
I couldn’t be more pleased. My new roof looks phenomenal not just in terms of aesthetics, but in the quality of the installation as well. It’s clear that their experience and attention to detail went into every part of the job.
If you’re looking for a company that delivers on their promises, communicates clearly, and takes pride in their work, I highly recommend Ketchum roofing. This was truly a five-star experience from beginning to end
I cannot say enough good things. Especially for Jason! Without his unwavering support in dealing with State Farm Insurance regarding my claim to the completion of my roof today!!! My process started in early March of this first being denied coverage; getting approval to only replace about 15% of the roof with discontinued shingles that they found somewhere, to getting full coverage to replace the entire roof. Jason was 100% instrumental in getting my insurance company to cover my roof!!!
The roofing crew was outstanding as well. They took precautions to protect my HVAC unit (that I just had professionally cleaned) and my expensive Mexican flower pots. The men were courteous and very polite.
Everyone I encountered from Ketchum Roofing during this process was professional, knowledgeable and so supportive.
BRAVO
Ketchum must have been working on one of my neighbors roofs when I found a door hanger for them. My roof lost a shingle with every breeze that passed. Robbie and John made it super easy as a homeowner to get a new roof. Their workers even covered windows and other pieces of the house with plywood when they were tearing the old one off
They did a great job!! John Chase and Chase Ramsey were super supportive!! The crew knocked it out in the heat and rain we got that day! Thanks for all you did!!
Super friendly, very responsive. Every question I had was answered quickly and professionally. I received the quote and my roof was replaced within a few days. Roof looks great crew had everything cleaned up before 6pm. Highly recommend!!
Impressed! John came out and was so kind and helpful with explaining windows and any house issues related to windows (plus additional tips). Thank you for your great customer service and experience! Highly recommend you and your company !
I could not be more impressed with this group. From the introductions to the wrap up, they are incredibly thorough. The install crew worked tirelessly in 95 degree weather. The dedication, professionalism and work ethic on all fronts was fantastic!!!!
Ketchum Roofing replaced the roof on our home and an out-building yesterday. We highly recommend them for their professionalism, attention to detail, work quality and speed. They got here early, cleaned up everything, and completed the work in one day. You won’t go wrong wigh them!
Very disappointed. Came. Asked for quote. Never received. Week goes by. Contacted the estimater Andrew. Two days later owwww sorry forget let me get it over.....three days later. Finally get it. Set up time the next week....can't due to weather. I tell them when he texts to contact me the following Sunday to set up. 10 days later he texts. Been busy with weather. Sorry guys. But you can send 25 messages sitting on the toilet. No excuse to take over 10 days to message when we had a time set up. And give me the excuse of weather. I am chef. If my oven goes out I will give tenders for free. Sorry but if their work is an example of their calling back and customer service then I dont want them on my roof.
From the first interaction to the closing of the project,; personalized customer interaction. We first spoke with Will Craley, briefly. Next, that evening, we met with Andrew Samela, Roof Inspector. That very evening, we had a personalized plan based on our roof specifications. We also wanted our front porch demolished and replaced with aluminum columns, and were working with outside contractors. Andrew spoke with his team and developed a plan to make this a one-and-done experience. The entire experience was personalized. Project Managers stopped by numerous times to check on the crew as well as with us to ensure a great customer experience. The crew was very respectful of our property and did a great clean-up. The roof was complete in one day, and the porch within half a day, at our convenience. Andrew was our advocate and with us throughout the entire process, not just the deal maker, the customer experience ambassador.
I highly recommend Ketchum Roofing. There team is professional, knowledgeable and answered all my concerns. They even helped me work through the insurance claims process.
A great job and wonderful to work with. Jason was there when he said he would be. I’m well pleased with the outcome and I recommend this company 100 percent.
I recently had my roof replaced and some window repairs completed by Ketchum, and I couldn’t be more pleased with the entire experience.
I first met the team while they were working on a neighbor’s house and was immediately impressed by the quality of their work. One of the crew members (Will, I believe) kindly informed me that they might need to access my yard to pick up debris, given how close our homes are. He even gave me a card in case anything was missed—an early and positive sign of their professionalism and attention to detail.
Later, I reached out to schedule an inspection and quote. Robert came by and thoroughly walked me through the process. He was friendly, professional, and patient, always available to answer questions and provide guidance.
I also had the pleasure of working with John for scheduling, materials selection, insurance coordination, and payment. Fendley handled the installation, and the crew on site was efficient, courteous, and did an outstanding job—not just with the work itself but also with the cleanup afterward.
After the installation, I had a few follow-up questions, and both Jason M and Mr. Ketchum personally reached out to make sure everything was addressed to my satisfaction and understanding.
From start to finish, this was a fantastic experience. The work is top-notch, the service was exceptional, and my new roof looks sharp! I highly recommend Ketchum to anyone needing roofing or repair work.
Great guys to work with. The crew was in and out in a day, they stayed till 8pm but got it done. Had damage by the Solar company Ketchum worked with the Solar company and got the roof back right. Would hire them again. I did pass their name and praises to a few neighbors and praises from you gotta work for
I recently replaced my roof with Ketchum roofing & windows. They did a great job, great quality of work and professionalism. I highly recommend Ketchum roofing for any roofing replacement or any roofing repairs. I would like to thank Ketchum roofing teams. Great job!!!
Big 5 stars!!
I recently had my roof replaced with Ketchum Roofing and windows and could not be more pleased. From start to finish they were professional, efficient and made sure I was happy when the job was done. Fendley Jones and Andrew Samela walked me through the entire process and made me feel comfortable when I know this is not always the case dealing with contractors. Thank you Ketchum!!
Ketchum Roofing just completed replacing my roof. I have a steep and tough roof complex and they did it well in just 2 days! Along the way they found damage to my siding and replaced that too! Jason, Fendley and Delfino and crew are outstanding! Highly recommend them!
In June of last year we had a hail storm and it hit my home straight on. I didn't think I had much damage until I started really looking at the house. Ketchum came and inspected it and the damage to the roof was severe. My windows on the front side of my house, the shutters, and the metal trim was pummeled. With Ketchum's help, I was able to get a claim filed with my insurance company and they were here when the adjuster came. I have to say, that working with my insurance and the Ketchum team, it was not a horrible experience. It was in fact, seamless. The work was done expeditiously and professionally. The level of communication between me, the insurance company and Ketchum was great. I cannot express my gratitude for the Ketchum team and the owner, John Ketchum. The roof looks great and my windows - wow!! I have photos, but can't figure out how to load them onto this message in Google. Take my word for it, the house looks wonderful!!
I would give them a thousand stars if I could! From start to finish everyone at Ketchum Roofing was professional and extremely clear about every step involved in repairing the storm damage. They replaced my roof, fixed the holes in my walls, and replaced the broken window. The quality of their work is amazing and I would highly recommend them to anyone who needs this kind of work done.
ATTENTION TO DETAIL!
When Will caught me out front and politely explained the condition of my roof, I was highly impressed with with his honesty and professionalism!
I felt completely at ease through it all!
I concurred whole heartedly and then Robert showed up, the actual roofing inspector, his thorough inspection revealed underlying issues I never would have known about!
John Chase came the next day to "in layman's terms" explain how the financial part of it works out. I couldn't be happier!
When the roofer crew mobilized a few days later, they jumped out of their vehicles immediately and ran up the ladders like they meant business and they did! "Above and Beyond" from start to finish! I am EXTREMELY PLEASED!
We had John and his team come and fix some big issues that another local roofer messed up on when the other company replaced our roof a couple years ago. John was amazing to work with, and his team was super quick in getting the work done. We highly recommend them and I’ll be sharing his info with friends as they need help with their roofs.
Delfino and Robert's crew were top notch. They were on time, friendly, and knowledgeable. They answered all my questions, showed me anything I asked about...very transparent. My yard went from being a disaster zone to looking like nothing happened, except for the brand new roof! Very Satisfied. Would use Ketchum again. Recommended.
I was dreading replacing my roof but it had to be done and I’m so thankful I chose Ketchum Roofing!! Jason went above and beyond helping me with the Insurance company and everything that I had to deal with. The work crew was outstanding! I would highly recommend this company if you need a new roof!!
Did the work they said they would do, in the timeline promised, and spent extra time and resources to address concerns I had. Definitely recommend using them again.
John Ketchum and crew just finished a maintenance project for Ellington Woods Phase 1 in Dunes West this week. In preparation for our annual insurance quote and to ensure our roofs were in good condition we called John Ketchum. His foreman came to our site twice, spent time with us explaining the scope of work and performed the task to our satisfaction. The crew arrived on time and did work throughout the day until the work was complete. They provide detailed pictures (before and after) so we can see the actual work performed. John Ketchum came to the site during the day to check on the crew and in my book when the owner shows up to make sure things are right, it gives you a sense that he cares about the performance of his guys and the satisfaction of his customers. We would highly recommend John and his team for your next project.
Ira Steinberg
President
Ellington Woods Phase 1
Dunes West, Mt Pleasant SC
I was intimidated by the entire prospect of finding a company to replace my roof. I needed someone to walk me through the process and patiently answer all my skeptical, ignorant questions.
I needed someone to help me deal with my insurance company, preferrably someone with a good business relationship with the adjuster.
I needed someone to paintstakingly go over every financial detail with me and assure me I was in good hands.
And I needed a crew that arrived on time to professionally and courteously replace my 21-year-old, hail-damaged roof. In a day.
I didn't even know I needed someone to also find hail damage to my screens and siding and assure that those estimate were also covered.
I didn't even know I needed someone to return a few days later and carefully go over my driveway and yard to catch any stray nails and such.
But I got all this with Ketchum - everybody I dealt with was friendly and professional. Confidently I'd recommend them to anybody.
Ketchum roofing recently replaced my roof after hail damage. During the install of the new roof I decided to get 2 skylights and replace the garage door. They did a great job across the board; sales, insurance claims, workmanship, quality of materials and accounting. A lot of flexibility, no pressure and good pricing. I wouldn’t hesitate to use their services again.
John was awesome! He called shortly after my request and went to my home to give me an estimate. Very fair, friendly and professional. The crew did a great job on the roof and the clean up. Would highly recommend!
John Ketchum is a fantastic roofer! He did a great job replacing my roof back in 2020. Even today, he's still willing to help – he recently acted as a great reference point regarding my homeowner's insurance coverage. John's reliable, does quality work, and is a pleasure to work with. Highly recommend him for any roofing needs in the Charleston area!
Ketchum Roofing & Windows did a great job replacing my roof & gutters. Their staff not only inspected and quoted a roof replacement, but they also worked with my insurance company and their adjuster to assess the damage and agree on the appropriate repairs. Top tier materials (Certainteed Landmark Pro shingles) and excellent workmanship assured me of a top notch roof. Black gutters with white downspouts were icing on the cake.
Check it out.
Ketchum Roofing did an awesome job for us! Very impressive crew, quality work and cleanup. It was a great experience working with Fendley and Andrew. Highly recommend them for any roof replacement. They were in and out in 1 day. Very satisfied customer.
Had total roof replacement done by Ketchum roofing. Excellent crew and superior workmanship. No stress from initial estimate to finished installation and clean- up. Great job! Hats off to Findley and the crew! Highly recommend Ketchum roofing.
I had my roof replaced by Ketchum Roofing and Windows recently (Fall of 2024) due to hail damage from this past summer. At the time of the hail storm I was out of state and would not be back until late Fall. I contacted the owner John Ketchum and from that point on the entire process was handled professionally, expeditiously and all without a glitch or me being at my home. Each member of his team from the owner to the installers were very pleasant and extremely helpful and knowledgeable.
If I had a need for a replacement roof I wouldn’t hesitate to call Ketchum Roofing and you shouldn’t either, you’ll be glad that you did. There are many roofing contractors in the greater Charleston area but when quality, cost, warranty all matter there is only Ketchum Roofing. It makes a difference.
John Ketchum and his crew are outstanding!
He has helped me twice for issues from a former roofing company. Superior roofing left
some customers with poor service experience. Go out of business and no one to help you and he has stepped up. Thank you for your commitment to your community!!
Ketchum Roofing & Windows is an awesome company to work with. I needed to have my roof replaced and I needed to find a company who is honest, professional and shows great customer service and that company is Ketchum Roofing & Windows. Jason & John are amazing, helping someone who knows nothing about roof replacement or dealing with insurance claims. From going over details from my roof inspection to picking out shingles and making everything stress-free. My questions were answered and they made me feel at ease knowing I can call or email them at anytime during this process. Finally, Delfino and his crew did an amazing job on my new roof, great quality workmanship. Delfino answered any questions that had about the finishing results of my new roof. I recommend Ketchum Roofing & Windows if you need your roof replaced or windows done, trust me as a satisfied customer you won't be disappointed. To the entire Ketchum Roofing & Windows staff working inside and outside the office, job well done!
Ketchem did an excellent job on our roof. This was one of the most problem-free interactions I’ve ever had with a contractor. Communication was excellent. Everyone was very professional. I highly recommend this company.
From the moment we knew we had a problem I called them on a referral from another house they worked on and Andrew came out and checked my roof immediately. He was very professional and was up on the roof for awhile checking everything and was very sharp. He found proof where the hail had damaged my roof in multiple places. He took over and handled everything with my insurance company and was here with the man that came out and did the inspection. Made this process much easier than I ever thought possible. His Superintendent Fino was great to work with and walked all the way around the house with me and showed me every thing they did and they did a lot. When they finished you could not tell they had even been here. Our roof is so sharp and those edges just stand out. I feel from start to finish they have done a tremendous job on our home. 5 stars all the way. Andrew has called twice to check in and make sure everything was good and if we needed anything. I would highly recommend them to anyone needing a roof, Ask for Andrew cause he is the best. Thank you all for a great job.
We had Jason come out to do a roof inspection on a home we're about to purchase. He was super quick and helped us when we were on a tight timeline. He also saved the sale on our dream home. He's very responsive and knowledgeable. We'll be using him for any and all roofing needs in the future.
OMG!!! I can go on and on about how Jason was able to work his magic to get me a brand new roof. Jason answered every question I needed answered. The roofers was on time and cleaned up all materials. Jason went above and beyond to make sure the job was done right. I LOVE my new roof!
Andrew was great to work with. They did what they said they would do and communicated well.
Love our new roof. Highly recommend them
I can’t say enough great things about these guys. From the inspection to the install, everything was perfect. Jason, Fendley, and John made everything as seamless and easy as possible. They never hesitated to respond when we had questions and we’re super happy with how everything turned out. Call this company for an inspection! You’ll be happy you did.
I cannot recommend these guys enough—excellent customer service—the owner even came out! If you have maintenance items, or a leak (or need a new roof) they will take care of it and give you peace of mind.
Ketchum Roofing are the best-they worked with our Insurance company to get a full replacement when they only wanted to pay for half. They stayed with us for 6 months of back and forth with the Ins. Company..numerous texts/emails and phone calls. They came out a few times since the Ins. Company wanted more videos and pictures . Would only recommend Ketchum Roofing..give them a call today ...
Ketchum was the best roofing company that we have ever used. They were so easy to deal with, very thorough, professional and does excellent work. The clean up of our property afterwards was superb. If you have any roof damage from a storm, they are excellent in dealing with insurance companies. I pass their name around to everyone! I highly recommend them!
Great to work with and easy process all
The way through. Andrew answered all
My questions and explained everything in detail. Roof looks amazing!
Ketchum Roofing & Windows Just did the roof on our house! It is nice to know there is still customer service as good as they are! They took care of everything even helped with insurance, nice friendly group of people! Roof is beautiful the crew did it all in I day great job and great clean up!! Thanks Ketchum! Would highly recommend!!!
I knew I had to replace my roof and start searching for the right company to do the job, and after meeting with several Reps from various roofing companies - I meet with Andrew from Ketchum. They addressed my issues and questions with straight forward answers and was given the job. Everything went super easy from filing my claims, to schedule dates & times, to the day of the job. Professional, Punctual and Attentive! Have recommended them to others in my subdivision and to you as well.
I called on a holiday just wanting to maybe leave a message. I ended up not even leaving a message because I figured I’d wait till the next business day BUT the owner called me back directly! He worked with me on getting a new roof (& I didn’t have insurance helping) & he even helped me with a window repair need. This company is hands down the best!! From the owner John to Chase, Findley, Delfino, & all the hard-working guys who go above & beyond—I am so thankful for your help! They were fast & thorough, & I just trusted them! Great warranty & workmanship & customer service! Totally recommend them for all your roofing or window needs! A wonderful company!
From the beginning to end of this project Andrew and the entire team were the most professional and honest people to work with. The hail storm in April really did a number on our old roof and they walked us step by step from estimate to claim to completion. Give these guys a call, you won't regret it.
Ketchum Roofing is a fantastic company. Andrew, Fendley & Delifino did a great job, explained everything clearly & worked with our insurance company directly for the best price. Work & clean up was done in less than two days for house & garage. Great quality work, very friendly & professional. If I could give them more than 5 stars I would. Thank you to all for your help. Roof looks fantastic!
Vernon & Marcie Reese
Bluffton, SC
Everyone we dealt with was wonderful and went above and beyond to help us get our new roof. Our insurance company made lots of mistakes and these guys helped us navigate every step and kept them accountable. I highly recommend Ketchum!
Ketchum Roofing’s Andrew Samela made my roof replacement as easy and painless as possible. He assisted me with filing an insurance claim and went absolutely above and beyond to took care of me during the entire process. I had an exceptionally easy process with my roof replacement and this was the way it is supposed to be. I received top notch service from Ketchum Roofing and I simply can’t recommend them enough.
Superlative service and installation. Andrew was top notch in providing information concerning Ketchum's operation, providing the estimate, and ensuring my satisfaction with the new roof installation. Very impressed with the grade of materials used and the professionalism of the installation crew. Received a substantial discount on my homeowner's policy with the new roof and it's ratings. Highly recommend Andrew and the rest of the Ketchum operation!
The entire process couldn’t have gone any smoother! Not only did Andrew answer every meticulous question I had but during the installation process Fendley was great at answering my question and the entire team worked practically non-stop to get my roof done in only one day. I appreciate all of you!
From the initial quote to the claims filing process to the completion of the work, Ketchum Roofing was efficient, communicative, and did a fantastic job. Can’t recommend them enough.
Recently had Ketchum roofing and windows replace our roof ! Andrew was very professional and helpful ! His crew worked hard to complete. John Chase in sales was Great as well ! 5 Stars for the whole Team ! Thanks to all ! Highly recommended !
I was blown away by this company’s level of professionalism and dedication. Ketchum Roofing & Windows’ overall quality of service, transparency and follow through is unparalleled especially given initial insurance company delays, oversights and denials. Where others might have abandoned me in the ring, Ketchum Roofing & Windows remained.
Thank you, guys!
Andrew Samela and Fendley were excellent to work with. They were very professional, courteous, and attentive through the whole process. If you need a roof, these are the people you want.
Andrew was absolutely amazing. He took his time to explain the entire process and items found on my roof. The customer service, attention to detail and professionalism shown by all employees was impressive. I would definitely recommend Ketchum for your roofing and window needs.
We were hesitating to just go with any of the random roofing companies that drove around our neighborhood. Luckily, we were able to come in contact with Andrew from Ketchum Roofing and Windows. He was personable and sincere, noting the current state of our home and future limitations that would be in place within the Low Country. He cemented his understanding as he worked with us as we contacted our Home Owners Insurance about the changes in pricing with our policy that we had yet to be notified about but were forthcoming, as he noted. He helped us address current issues that could lead to bigger issues internally as we worked with him and an appraiser to handle a quote on filing a claim in a short window. He made all the initial discussions and processes easy and was always willing to give his insight to anything we brought to his attention. Once we were approved, we were able to meet John Chase, who helped establish the scheduling and finances of the project. He was able to provide samples and made the selection and financial picture clear and straight forward. Before we knew it, we were on schedule for a week. Over the course of the last few days, we were able to have our new roof replaced under the guidance of Fendley and his colleagues. They were here on time and were professional in setting up our yard with tarps to avoid debris and nails in our garden, driveway, and yard. They even protected our windows around the home with plywood sheets, which even neighbors commented on as professional and would have provided a better sense of comfort they didn't even consider during their construction with other companies. Even as they worked in the heat of the hottest days of the year so far, they were well mannered and professional and always communicated each step along the way. Fendley even didn't mind the occasional break to show kids in the neighborhood the tools and answer questions about what they were doing and why. He made sure to survey the area and give his seal of approval on the job and the safety of having nothing left behind that could cause an injury or damage to the tires of our vehicles.
If you are looking for a company and people who are able to balance valuing you as the customer and are knowledgeable on the overall process of dealing with insurance claims and the process of replacing a roof, then I highly recommend the team of Andrew, John, and Fendley with Ketchum Roofing and Windows. You won't be disappointed!
Best roofing company in SC hands down! Very knowledgeable, professional, courteous, fast and honest. I can't say enough about Chase Ramsey and Fendley Jones, don't ever let them go Mr. Ketchum!
Thanks for an AMAZING JOB!
Charlie Best
I cannot tell you how pleased I am with this company! I was so hesitant about doing anything with my roof until David came to me and said I got you! Immediately got to work and got my entire roof covered by my insurance! The guys who came out to do the roof were so nice and quick! The project manager Fendley made sure I was satisfied with everything and helped me with any questions. Being a single mom this was a big deal for me to get this done and I’m so happy I went with these guys!!!
Shout out to Jason, the Crew, and Ketchum Roofing LCC. Their product was amazingly gorgeous and their courteous professionalism was exceptional (With Seniors like us…..Patience is the key LOL).
We only paid our insurance deductible, and the roof job was started immediately. The Crew even placed one second floor shutter Back on that blew off from the storm. Great job!!! Highly recommended to all our neighbors in River Birch. Grateful.
The Broughtons Summerville, SC
I recently hired Ketchum Roofing and Windows to replace my roof, and I must say I am thoroughly impressed with their service. Not only were they on schedule, but the team was comprised of pleasant individuals who were professional and courteous throughout the entire process (shoutout to Jason, John, and Fendley). What stood out the most was how they respected my property - they took great care to ensure that no damage was done to my home during the roofing project. Additionally, knowing that a storm was approaching, they went above and beyond by mobilizing two crews to work simultaneously to ensure that the roof was completed before the storm hit.
One aspect that truly impressed me was their handling of all the insurance matters related to the roof replacement. Ketchum Roofing and Windows took care of all the insurance details seamlessly, making the entire process stress-free for me. Overall, I highly recommend Ketchum Roofing and Windows for their exceptional service, professionalism, and respect for their customers' property.
Chase was awesome in working with my insurance. It took awhile, but he stayed with me and helped me every step of the way! Finn finished up the job and was pleasant to work with. My roof and the damage done inside to my ceiling was done in one day! Great company!
These guys have the most incredible work ethic! Not only was it done in one day but they left my front yard and back patio looking better than before they started. If I didn't already have new windows I would hire them to take care of that too! If you're in the market for a new roof or windows, definitely give these guys a call. You won't regret it!
Just had the roof’s of our home and garage replaced by Ketchum. The work, the crew and the quality of the work was outstanding. Chase took control, worked with insurance company and did a super job. He worked with State Farm and our only cost for the wind and hail damage was our deductible. If you need roofing work call these folks you won’t be sorry.
To those who are researching roofing companies in the area, please take this review seriously as Ketchum Roofing & Windows has gone above and beyond to ensure that our roofing experience was excellent from start to finish! Jason McDonald was our main contact, we highly recommend requesting him as he is experienced in getting your roof fully approved and is patient, detailed and provides customer service that is hard to find these days; leading and explaining the process of how to navigate full approval with the toughest insurance companies to ensuring the roof is quality, put on correctly and makes your home stand out. The quality, professionalism and care we received from the entire team at Ketchum was the best that we experienced from any service company in the three years that we lived in the Charleston area (for real, no joke). After a horrendous experience with a previous roofing company, we found Ketchum and it is because of them that we have a new roof. If you are in a situation where your insurance company is being hard on you and not giving you what you need to fix your roof, do not give up because there is light at the end of the tunnel. Here is what to do… drop the roofing company (if you already have one) you are working with because it is not working to your benefit (do not believe contract lies / stand up for yourself), call Ketchum Roofing & Windows and request Jason McDonald because he is the BEST in the business!
We strongly recommend Ketchum Roofing & Windows as a high quality roofing contractor in the Charleston and surrounding area. Ketchum recently completed a total roof replacement for our home on Daniel Island. From first identifying an issue with our roof from hail damage to amicably working with our insurance company to completing the tear off, debris clean-up and installation of high quality shingles in less than two days, we were completely satisfied with the professionalism and workmanship of the team at Ketchum and the on site crew under the supervision of Delfino. The quality of work was outstanding and the process from start to finish required very little effort on our part. Ketchum handled mostly everything. We are very satisfied with our new roof and highly recomnend Ketchum for any roofing needs.
From start to finish, our experience has been great! David and Fendly were top notch! We love our Roof, & these are the go to folks, if you need a roof replaced!
I was hesitant on getting my roof replaced because of all the horror stories I have heard from friends and coworkers. A friend referred me to Ketchum. I received a call from Chase and scheduled a meeting for him to do an inspection. After the inspection he filed the claim through my insurance, which was super helpful and convenient. He then came back out when the insurance adjuster scheduled his inspection. I then met with John to go over the contract, dates and shingle selection. The day of the replacement I met Fendley and the roofing crew and he talked me through the process. The crew was done that day. Following day I met with Delfino. He came to do the final inspection and clean up.
Ketchum made this process so easy. Everyone I met and spoke with on the phone was very professional, knowledgeable and friendly. Highly recommended!!
I had a great experience with Ketchum. Davis was super helpful and informative. He gives a good vibe. It's not the car salesman vibe that makes clients distrustful. He helped with the claim and talking to the claims adjuster. Everything was just so simple. John was also helpful and made sure we didn't have any questions. I really appreciate you guys helping our young family. Thank you. The house looks great!
Ketchum provided excellent service. They responded immediately to my concern, gave a thorough inspection, and helped me work with the insurance company for reimbursement. The roof work was completed in one long day which was great for not majorly disrupting schedules. Everyone was really helpful and thoughtful and the roof is quality. I would definitely recommend them.
I was very happy with the service I received from the entire team. Pleasant, professional and very accommodating. The job they did on the roof was exceptional. I would recommend using Ketchum for all your roofing needs. You won’t be disappointed.
I have used Ketchum Roofing in years past and my experience was great. When it came time to put a new roof on a home I own in Grand Oaks I called them again. My experience was great once again. On time. On budget. Finished in one day. Great clean up. They helped me work with my insurance company as well. Highly recommend.
The process was seamless from the first meeting to the final product. They even met with the insurance adjuster for me.
Absolutely great company. From Mr. Ketchum through all other staff involved in my new roof; professional, personal, friendly, knowledgeable, very hard working, follow up and helpful. I can't say enough about the staff and their work ethics. And the roofing looks great with no leaks! Thank you - Chase, John, Finley and all the guys installing the roofing!!!
Robert came out to my house today to check my roof after the storm this past week. He looked at everything and gave me piece of mind that everything was fine and didn’t push me to purchase anything I didn’t need. I will definitely be reaching out to him again in the future, especially when the time comes to get a new roof. I would highly recommend Ketchum and Robert!
Excellent service, very professional, the best company to work with. They made everything seamless and easy for us. This company goes above and beyond to meet their customers needs. They by far exceeded our expectations by their work and how easy they made the entire process for us. Very pleased with this company! Would recommend to anyone.
Ketchum Roofing company deserves 5 stars!! They are kind, professional, will walk you through the process, assist with insurance claim, communicates daily until the job is complete. They are easily accessible for questions or concerns. The work was completed in one day. They returned the next day to make sure everything was cleaned up. I highly recommend Ketchum Roofing.
Very genuine when it’s comes to working with customers!… They get the job done in a timely manner and do quality work. The results show.
- 1563 Camarillo Ct, Awendaw, SC 29429
- Industrial Roofing
- Licensed & Insured
- Locally Owned & Operated
- Flat Roof
- Gable Roof