- 1563 Camarillo Ct, Awendaw, SC 29429
- Industrial Roofing
- Licensed & Insured
- Locally Owned & Operated
- Flat Roof
- Gable Roof
About the Business
What people say about “Ketchum Roofing & Windows”?
Customer feedback for Ketchum Roofing is overwhelmingly positive, highlighting their professionalism, responsiveness, and clear communication throughout the roofing process. Many reviewers noted the exceptional support and guidance provided by the team, especially in navigating insurance claims and ensuring the work was completed efficiently. The crews are frequently praised for their dedication, quality of work, and attention to detail, leading to high satisfaction among clients. However, there was one significant complaint regarding delays in communication and quoting, which may impact some potential customers' experiences.
What Users Like The Most
- Working with Andrew and the entire team at Ketchum was an outstanding experience.
- Jason was 100% instrumental in getting my insurance company to cover my roof!!!
- Their workers even covered windows and other pieces of the house with plywood when they were tearing the old one off.
- Super friendly, very responsive. Every question I had was answered quickly and professionally.
- The install crew worked tirelessly in 95 degree weather.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
Working with Andrew and the entire team at Ketchum was an outstanding experience. What I initially expected to be a stressful, complicated project turned out to be one of the smoothest home improvement processes I’ve ever gone through—and that’s entirely thanks to their professionalism, organization, and clear communication.
Andrew was exceptional to work with. He guided me through every step of the process with patience and clarity, answering all my questions thoroughly and making sure I understood my options. His knowledge and confidence put me at ease, and I felt reassured knowing I was in capable hands.
The coordination between the office staff,John, Andrew, and the installation crew, led by Fendley was seamless. Everyone was courteous, on time, and kept me informed throughout the entire project. It’s rare to come across a team that works so well together, and their team work really showed in the quality of their work.
I couldn’t be more pleased. My new roof looks phenomenal not just in terms of aesthetics, but in the quality of the installation as well. It’s clear that their experience and attention to detail went into every part of the job.
If you’re looking for a company that delivers on their promises, communicates clearly, and takes pride in their work, I highly recommend Ketchum roofing. This was truly a five-star experience from beginning to end
I cannot say enough good things. Especially for Jason! Without his unwavering support in dealing with State Farm Insurance regarding my claim to the completion of my roof today!!! My process started in early March of this first being denied coverage; getting approval to only replace about 15% of the roof with discontinued shingles that they found somewhere, to getting full coverage to replace the entire roof. Jason was 100% instrumental in getting my insurance company to cover my roof!!!
The roofing crew was outstanding as well. They took precautions to protect my HVAC unit (that I just had professionally cleaned) and my expensive Mexican flower pots. The men were courteous and very polite.
Everyone I encountered from Ketchum Roofing during this process was professional, knowledgeable and so supportive.
BRAVO
Ketchum must have been working on one of my neighbors roofs when I found a door hanger for them. My roof lost a shingle with every breeze that passed. Robbie and John made it super easy as a homeowner to get a new roof. Their workers even covered windows and other pieces of the house with plywood when they were tearing the old one off
- 1563 Camarillo Ct, Awendaw, SC 29429
- Industrial Roofing
- Licensed & Insured
- Locally Owned & Operated
- Flat Roof
- Gable Roof
Frequently Asked Questions
1. Does the company offer free estimates?
Yes, Ketchum Roofing & Windows offers free roof inspections to assess damage and provide estimates.
2. Are warranties offered by the company?
Yes, they provide a lifetime workmanship warranty and a 50-year warranty on shingles.
3. Does the company offer senior discounts?
No information found.
4. How is the company overall rated?
5.0 out of 5, based on customer reviews.
1. What services does the company offer?
Roof repair, replacement, and installation; window and door installation; storm damage restoration; roof inspections.
2. Are there any services the company does not offer?
No information found.
3. Does the company offer emergency services?
Yes, the company offers emergency services for urgent roofing needs.
4. Does the company offer eco-friendly accreditations?
No information found.