Kentucky Department of Insurance

Good 5.0 (2 reviews)

500 Mero Street, 2 SE 11, Frankfort, KY 40601
Commercial Roofing
Residential Roofing
24/7 Emergency Repairs
Licensed & Insured
Locally Owned & Operated

Website insurance.ky.gov

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At the Kentucky Department of Insurance, we pride ourselves on our comprehensive range of services, including roof deck repair, gutter installation, attic inspection, and soffit repair. Our expertise allows us to effectively address both residential and commercial needs, ensuring that every project is managed with precision and care. Located at 500 Mero Street in Frankfort, we are dedicated to providing reliable support to our community and surrounding areas. Our organized approach and attention to detail enable us to handle complex projects from start to finish, delivering durable results that stand the test of time. Whether you are navigating insurance challenges or need assistance with home repairs, our knowledgeable team is here to provide the guidance you need, ensuring that your experience is seamless and thorough.

What people say about “Kentucky Department of Insurance”?

The majority of reviews express strong satisfaction with the support provided by the company, particularly in resolving complex insurance claims. Customers appreciate the professionalism and kindness demonstrated by the staff, highlighting effective communication and assistance. The company's ability to step in and assist with issues has been met with gratitude, showcasing a commitment to customer service. Overall, the positive sentiment surrounding the interactions underscores the value of their support during challenging times.

What Users Like The Most

They are the best.
She made an effort to reach me and provide the answers to my questions, which I really appreciated.

What Users Like The Least

Customers are fully satisfied

Services: Roof Deck Repair Gutter Installation Attic inspection Soffit Repair

Recommended Reviews

Overall Company Rating

Excellent 5.0

Out of 2 reviews

5 stars

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Jared May

Google review

Mar 19, 2024

They are the best. I spent months dealing with my mother's insurance after she passed away. They insurance company was wrongfully denying my claims. The Department of Insurance was able to step in to assist. The insurance company finally paid the claims.

Chandler Bagby

Google review

Apr 17, 2019

I’m leaving this 5-star review for Mary Simpson and Mary Simpson specifically. I did not initially have a good experience with the DOI, but once I spoke with her that changed. She is very kind, helpful and professional. She made an effort to reach me and provide the answers to my questions, which I really appreciated. To put it simply, she’s great.