Logo of KAP Mechanical Services LLC

KAP Mechanical Services LLC

  • 809 Industrial Way, Elko, NV 89801
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • Financing Available
  • Locally Owned & Operated
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At KAP Mechanical Services LLC, we pride ourselves on our versatility and technical expertise in the roofing industry. Located in Elko, Nevada, we serve the surrounding areas with a comprehensive range of services, including roof replacement, maintenance, and repair, as well as gutter cleaning and attic insulation. Our team is well-equipped to handle both residential and commercial projects, ensuring that every job is managed from start to finish with precision. Our commitment to organization and attention to detail allows us to deliver durable and high-quality results that provide long-term value for our clients. We understand the complexities involved in roofing projects and approach each task with a well-coordinated strategy, ensuring that all aspects are thoroughly addressed. Whether you need a simple roof coating or more extensive green roofing services, we are dedicated to meeting your needs with reliability and professionalism.

What people say about “KAP Mechanical Services LLC”?

The overall sentiment from customer reviews is mixed, with a significant number of negative experiences overshadowing the positive feedback. While many customers praised KAP Mechanical for their prompt service, professionalism, and reasonable pricing, several others reported serious issues such as unprofessional behavior, refusal to take responsibility for damages, and dissatisfaction with billing practices. Communication appears to be a critical issue, with multiple reviews citing poor responsiveness and cancellations. This blend of positive and negative experiences creates a cautious impression of the company.

What Users Like The Most

  • KAP Mechanical always gets the job done fast and at reasonable prices.
  • Tech showed up to fix the furnace and was straightforward with details.
  • KAP was able to install a new furnace for us within a day with no hassles.

What Users Like The Least

  • I would never use this company again nor would I recommend anyone else use them.
  • I don't understand why I'm getting charged for an hour that he wasn't working.
  • I will be taking my business elsewhere and spend my money with someone who actually wants to take the time to come give me a fair quote.

Recommended Reviews

Overall Company Rating
Average 2.5
Out of 8 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Evan M. Gerber
May 1, 2024

KAP Mechanical always gets the job done fast and at reasonable prices. They are knowledgeable and honest. I will not hesitate using them again in the future.

Patrick M
Dec 10, 2022

Tech showed up to fix the furnace .
Was straight forward with details.
He quickly diagnosed the problem and had parts on hand to fix it.

Anthony Gavaldon
Jan 13, 2020

Our furnace went out and KAP was able to install a new furnace for us within a day with no hassles. KAP employees arrived when they said they would and were very professional and answered my questions. I would highly recommend KAP for your repairs.

Rebecca Morris
Mar 1, 2019

Our builder used Kap Machanical to plumb our home. We have had three separate issues in the last 6 years that has caused damage to our home.
Our contractor instructed us to speak with Kap to repair the damage. We contacted Kap but he refused to make any repairs or take responsibility for any damages that has accured. We have had to have all repairs completed by other well qualified plumbers and contractors out of our own pocket.
I would never use this company again nor would I recommend anyone else use them.

Megan Stumpp
Jan 11, 2018

They fixed what I needed fixed, but I had to pay 110$ while the technician had to leave to get tools. Just don't understand why I'm getting charged for an hour that he wasn't working on my pipes. He could have ate lunch on my dime for all I know! Won't be calling them ever again!

Zach Schaumann
Oct 4, 2017

Called to set up a quote, I was told that they do not come out and give quotes and that I could take pictures of what I was needing and they could take a look, because that's what I want to do is crawl under my house and take a bunch of pictures. I was also told that if they came out to my house to look at what I was needing they would have to charge me. I will be taking my business elsewhere and spend my money with someone who actually wants to take the time to come give me a fair quote.

Kimberlee Pay (Kim)
Aug 11, 2017

Very unprofessional, didn't value me as a customer, kept canceling appointments and full of excuses as to why they couldn't come by. After a week of dealing with them I found another company that was able to install a new water heater the next day. When I informed Heather that I no longer needed a water heater but I would still like a quote for my furnace this was the response I received.
"Kim, This is heather from KAP. Unfortunelty we had to leave on an emergency service call. I was also just instructed that we are at capacity and unable to take on any new clients. I would suggest that you have the company who is installing your water heater also give you pricing for your furnace. We wish you the best in your repairs."
Clearly they did not value my business. If they truly were at capacity and unable to take on new clients, wouldn't they have known that when I first called? I will never recommend this company.

Darren Parsons
Dec 17, 2013

Do not use this company, they are a bunch of crooks.

We called them to come look at our two A/C units which weren't working. Two guys came and looked at them for an hour an a half, and said they weren't fixable. We got a quote from the owner/manager for 18k-21k to replace them.

We got someone from a different company to come give us a second opinion, and they fixed it in 30 mins!

We got the bill for the hour and a half from KAP, and they wouldn't give us a discount or anything considering it was a half hour job.

Use anyone else in the area before you go to these guys.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 809 Industrial Way, Elko, NV 89801
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • Financing Available
  • Locally Owned & Operated
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

Companies Similar in Profile

Banner of Pro Desk at The Home Depot
Pro Desk at The Home Depot Elko, Nevada
No rating 0.0 (0 reviews)
Banner of Coldwell Banker Excel
Coldwell Banker Excel Elko, Nevada
Excellent 4.7 (31 reviews)
Banner of Marin Roofing
Marin Roofing Elko, Nevada
Good 3.7 (6 reviews)
Banner of Progressive Pest Management and Weed Control
Progressive Pest Management and Weed Control Lovelock, Nevada
No rating 0.0 (0 reviews)
Banner of Ormaza Construction Inc
Ormaza Construction Inc Elko, Nevada
No rating 0.0 (0 reviews)
Banner of Elko Roofing & Siding
Elko Roofing & Siding Spring Creek, Nevada
No rating 0.0 (0 reviews)
Banner of Elko Roofing
Elko Roofing Elko, Nevada
No rating 0.0 (0 reviews)
Banner of SolarSave Direct Co
SolarSave Direct Co Elko, Nevada
No rating 0.0 (0 reviews)
Other Filters 0