JNR Roofing - Columbus, MI
- Columbus
- Commercial Roofing
- Industrial Roofing
- Licensed & Insured
- Warranties Offered
- TPO Roof
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TLDR: Had to be chased to pull the permit. Cut my screen, did not fix sag in roof on initial installation, and left a roof leak for 9 months. Repeatedly no-called, no-showed and tried to gaslight me about what was happening at my own home. Very much a do not recommend.
The true mark of a contractor is what they do when things go wrong. And, in my case, JNR failed completely. Last August, they installed my roof. They left two sags behind in the main roof. While these were eventually fixed, it only happened after at least three no-call, no shows. One of them also sliced my brand new window screens. Then, two appointments to "assess" the situation. But that's just problem one.
My back porch also sprung a leak. Fixing that took from August of 2024 until May of 2025. During that time, there were 9 no-call, no-shows. Attempts to tell me that my porch WASN'T leaking when it was still damp. I had also sent a video. Other gaslighting efforts as well. Trying to tell me an employee showed up on a certain day, when I know he did not. Partially because he showed up to do that supposed task three days later. Then, a variety of other promises were made and then broken.
That he would cover up the underside of the roof to make it look better. Measurements were taken and orders supposedly placed. That never showed up. After that, he claimed it was too cold. Then, he finally made an appointment to fix the leak. The first time? No one showed up. No texts were sent. Only after I reached out was I told it wouldn't be happening. Apparently their supplier didn't have the parts in stock.
Eventually, the back roof was repaired. It just took nine months and far more of my sanity than necessary. The kicker? They cracked the main frame when they were fixing it. So, now I have to figure out how to deal with that.
Tim arrived on time for our roof repair estimate, the price was fair. He quickly came back and made the needed repairs. Everything looks great.
Definitely recommend using JNR Roofing! I was in need of a new roof quickly. The project manager Tim, went out of his way to come out and look at it! Very professional and beautiful work. Highly Recommend ⭐️⭐️⭐️⭐️⭐️
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Head Office
Branch Offices
- Columbus
- Commercial Roofing
- Industrial Roofing
- Licensed & Insured
- Warranties Offered
- TPO Roof
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