- 1880 W Oak Pkwy #104, Marietta, GA 30062
- Commercial Roofing
- Industrial Roofing
- Locally Owned & Operated
- Warranties Offered
- Metal Roof
About the Business
What people say about “JMR Home Services”?
Customer feedback on JMR Home Services is predominantly positive, highlighting their excellent craftsmanship, communication, and customer service throughout the remodeling process. Many customers appreciated the responsiveness and attentiveness of the project managers, who ensured that concerns were addressed promptly. However, a few reviews pointed out significant delays and inconsistent workmanship, suggesting that project management may need improvement. Overall, the majority of clients express considerable satisfaction with their final results, indicating a willingness to recommend the company for future projects.
What Users Like The Most
- They were always responsive to our concerns.
- The overall quality of work was excellent.
- JMR really helped take so much stress off our plate.
- Everyone I worked with exceeded our expectations.
- Their communication is excellent, keeping me informed every step of the way.
What Users Like The Least
- We experienced multiple delays and had to address several instances of inconsistent craftsmanship.
- I never knew what work was going to be accomplished or when.
- There are several paint drippings I will need to clean up.
Recommended Reviews
We are happy with the final results, which met our expectations. However, in the spirit of transparency, there were some challenges during the process. We experienced multiple delays and had to address several instances of inconsistent craftsmanship. The varying skill levels among the crews led to a lack of uniform work that required some redoing. We appreciate the final outcome and wish you the best.
JMR was a great experience for our remodeling project. If we were not happy with any aspect of the job they always tried to please us.Julian was sales rep and explained all facets of the job and estimate was detailed
Some things came up that incurred extra costs but they always explained the details and we felt the whole process was transparent
We particularly appreciate the project managers(Luis and Ronni). They were always responsive to our concerns.
I wholeheartedly endorse JMR and will not hesitate to use them in the future. We are satisfied customers
We recently hired JMR Home Services, as a General Contractor, to remodel four bathrooms in our home, and we are very pleased with the final results. Two of the bathrooms were a complete remodel and two were upgrades. The overall quality of work was excellent, and what truly stood out was their communication, responsiveness, attentiveness, and craftsmanship throughout the project.
Several team members went above and beyond. Ronniey, the on-site project manager, was particularly attentive and detail-oriented, ensuring the work met high standards. Ronald, the foreman, and his crew — Roger, Jonathan, and Steven — were professional, punctual, and kept the work areas impressively clean. The quality of their work surpassed our expectation. It was critical that we requested and had these individuals assigned throughout our entire project. About halfway through the project, Hermann stepped in as the office project manager and was prompt, consistent, and reliable in his communication and follow-up.
The project took about four months to complete — longer than the original two-month estimate — some of the delay was due to our home being inaccessible for several days. The most significant delay involved their subcontractor for the master bathroom shower glass enclosure. The subcontractors originally used by JMR didn’t meet our expectations in terms of their design proposal, quality, pricing and engagement flexibility. Ultimately, we had to source a different shower glass enclosure company ourselves, and they did an excellent job.
One of the things we appreciated most was JMR representatives were always responsive and quick to address any concerns as the project progressed. Despite the delays, we are happy with the outcome and grateful for the team’s dedication to quality and getting everything just right (the way we wanted it).
Overall, we give JMR as a general contractor a 5-star rating. Our only concern during the entire project was the complications/delays with their shower glass vendors. We would however, highly recommend JMR Services to others looking for a reliable and skilled general contractor.
- 1880 W Oak Pkwy #104, Marietta, GA 30062
- Commercial Roofing
- Industrial Roofing
- Locally Owned & Operated
- Warranties Offered
- Metal Roof