- 125 Dunwoody Pl, Blythewood, SC 29016
- Industrial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
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I contacted JCC for a quote on a new roof through their website on 6/16 but didn't hear back until 6/30. They did come out the same day, but by now, I'd already had multiple other quotes because I'd given up getting a response from them. I let them come out because it wouldn't hurt if they could offer better than what I already had.
Unfortunately, I can't remember the reps name I talked to because he gave me no business card or any paperwork with their company. But he called to tell me he was on his way to my house, and sight unseen, he was already telling me about hail damage to my roof, and talking about finding issues to the point that we can go through my home owner's insurance for the replacement and promised that it would only cost me my deductible. Again, this is all happening before he sets foot on my property. I flat out tell him that I've had other roofing companies already provide quotes and I've been told in detail the issues I currently have, and hail damage is not one of them.
He shows up, and immediately comments on the marijuana smell from one of my neighbors, assuming it was coming from my house and just admits he partakes (I actually don't care about what people do in their free time and honestly I'm pro-legalized, but it is illegal in this state and incredibly unprofessional to be having this conversation).
He spends some time on the roof, comes back to the front door and tells me they'll have to get a satellite view of my house before he can give me a quote. I tell him the tree line will prevent him from doing that, as the other roofing companies had the same issue. We go back and forth on several things, and our conversation pretty much ends after he tells me that I have a silver dollar sized hole in my roof, and he points over towards my garage. One of the other roofers that have been on my property came out that same morning and didn't mention any holes. The rep goes "I don't know how he missed it. It does all the way down to your decking. It looks like a tree limb punctured right through it."
I told the woman who called to set up the appointment that morning about us having a limb fall on our garage last summer. The independent agent who was sent to assess damage as well as the company who came to remove the limb found no physical damage to the roof, and the other roofing companies who had come out for quotes also found no damage in that area. The other roofers did find water damage to one of the dormers, which the JCC rep didn't mention at all. He just chose to fearmonger over this imaginary giant hole that only he could find. No picture of it, by the way. Just a "trust me, bro".
And lastly, he told me that I'd hear back with my quote the next day, or by 7/2 at the latest. It's now 7/8 and still nothing. Every other company who came out before them gave me my quote before they even left the property and were able to talk to me about the issues with pictures, and what all they'd be doing as part of that.
So yeah, stay away from these people.
Drew helped me work through my storm damage claim with my insurance company. He was professional, straight to the point, and answered any questions I had. Work was done in a timely manner, and it was affordable. Definitely recommend working with them.
JCC roofing provided amazing customer service and excellent service! The owner is exceptional and Drew was outstanding! Drew made the process smooth and easy! Can’t say enough wonderful things! Thank you for everything!
- 125 Dunwoody Pl, Blythewood, SC 29016
- Industrial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Licensed & Insured