Logo of James River Remodeling

James River Remodeling

  • Newport News
  • Commercial Roofing
  • Industrial Roofing
  • Financing Available
  • Warranties Offered
  • TPO Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At James River Remodeling, located in Newport News, Virginia, we pride ourselves on our versatility and technical expertise, capable of managing both residential and commercial projects with ease. Our comprehensive range of services includes roof installation, emergency roof repair, roof vent installation, roof deck repair, and roof skylight repair. This breadth allows us to handle complex projects from start to finish, ensuring that every detail is meticulously addressed. Our well-coordinated team is recognized for delivering durable, high-quality results that provide long-term value.

We focus on organization and consistency, ensuring that each project is executed with precision and care. Whether we are enhancing your home or tackling a commercial endeavor, our commitment to excellence shines through in every aspect of our work. With our strong project coordination, we are equipped to take on even the most challenging jobs thoroughly and efficiently, serving Newport News and the surrounding regions.

What people say about “James River Remodeling”?

Customer feedback on James River Remodeling reflects a strong positive sentiment, with many clients praising the quality of work, professionalism, and communication throughout the remodeling process. Most reviews highlight timely project completion and the crew's attention to detail, contributing to a satisfying customer experience. However, there are a few negative experiences where customers expressed frustration with high estimates and perceived dishonesty regarding project requirements. Overall, the positive experiences significantly outweigh the negative ones, making it clear that the company excels in customer service and project execution.

What Users Like The Most
  • They did an outstanding job repairing the front porch.
  • The crew arrived on time to start and completed all scheduled tasks before they left for the day.
  • Workers were polite, professional, and courteous.
  • They were in constant contact with me with updates.
  • Pricing very reasonable.
What Users Like The Least
  • They wanted 14,000$ for a small bathroom.
  • The dishonesty in the work that would need to be done with the job was astounding.
  • I realized people are confusing companies with another that has a similar name.
Recommended Reviews
Overall Company Rating
Excellent 4.7
Out of 44 reviews
5 stars
4 stars
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1 stars
Show first:
Keith Richmond
Jul 15, 2025

So I got an estimate, called after about a week because I had not herd anything. just for a small bathroom they wanted 14,000$ I’m thinking that the project was too small so they gave me a huge estimate because they didn’t want that small job! So was not impressed!

Lauren Ashley
Mar 13, 2025

They did an interior railing at our home and put up a wall & door to close in the 3rd floor. They did a wonderful job and I enjoyed having them here! Very respectful of our home too. If you need someone to go to, they are them! (Ignore the front of the steps in the wall photo-we did not have them painted prior to them coming)

Erin Hendrickson
Oct 29, 2024

We had an absolutely fantastic experience with James River Remodeling. We had a vague idea of how we wanted to upgrade our fireplace surround and - from planning to completion- their team helped us execute something that far exceeded our expectations. They were professional, timely, and did an excellent job working with us when we encountered some unexpected hurdles (that none of us could have anticipated).

Bonnie Wilson
Apr 30, 2024

We are very pleased with our new composite deck. It was completed as promised, reasonably priced and met our expectations.

Wayne Markel
Feb 9, 2024

We employed the James river family run crew to totally remodel our home in fox hill. The did a masterful job to change the look and feel inside. They relocated the kichen, removed walls, built a 1st floor bedroom and bathroom, just to name a few great changes

Adam “Danny” Longoria
Jan 18, 2024

We have had JRR do work for us on two different occasions. The first one was July 2023. They totally remodeled a no longer functioning upstairs full bath, replaced our kitchen counter tops, replaced our front door and our back sliding glass door. And here in January 2024 they remodeled our downstairs bathroom. We are completely pleased with the finished product both times. We certainly would not have hired them the second time if we were not happy with the first remodel in July. Denny was the lead for both jobs and has a good eye for all the small details that I did not think about. Both crews and Denny were respectful and did a great job cleaning up every day before they left. I would not hesitate to hire them again. When I had questions about anything they were met with respect and I appreciate that because sometimes people can make you feel stupid. These guys are great guys. I didn't have to work much with the office because Denny made sure everything was taken care of. When I did, the ladies were so very helpful and got me the answers I needed.

Walter Bennett
Feb 25, 2022

The work was done well and the finished product was exactly as we wanted. Appreciate the quality and fair price.

Kelsey Leeper
Jan 11, 2022

JRR did a fantastic job with a complete custom build bathrooms on a historic building- The Historic Post Office. Arrived on time, cleaned up after themselves and did quality work.

John Cummings
Dec 17, 2021

In terms of logistics...the best in the Tidewater - Williamsburg area. The crew arrived on time to start and completed all scheduled tasks before they left for the day. In addition, if the crew found a hidden defect that was not easily accessible or repairable they proceeded to reengineer the defect (too code) before moving on. Currently working on a follow-on estimate for crawl space improvements to be completed in the Spring of '22..

Kelly Etrata
May 13, 2021

The entire staff is superb! I live in Hawaii and own property in Hampton.
They were in constant contact with me with updates. I flew to Virginia to oversee the work and could not have been more impressed. They did an outstanding job repairing the front porch. The quality of work and attention to detail was fantastic. Highly recommend James River Remodeling for any of your contracting needs!

Quickflip 7
Nov 24, 2020

I have used James River Remodeling for years now; jobs both big and small. In my experience most contractors are undependable, overpriced, and unprofessional. NOT the case with JRR. Matt and Travis and their work crew are fantastic to work with. I highly recommend!

Lester Young
Jul 6, 2020

James River Remodeling releveled my brick patio and replaced my back door. All work was done in a timely and professional manner. I highly recommend them!

michael brummett
Dec 10, 2019

I got a new bathtub put in and had them tile the walls. James River remodeling did a awesome job!!!

Tram Alvarado
Sep 21, 2019

My husband and I had James River Remodeling remove and install a kitchen island along with some other upgrades to our kitchen. We are very satisfied with the finished product but most importantly, we really appreciated how Matt was very responsive with emails and kept us updated during the weeks leading up to the project. The guys showed up everyday on time and cleaned up after themselves. We would absolutely recommend them to anyone we know.

She Weeks
Aug 6, 2019

I looked forward to my appointment for over a week and I’m very disappointed. My husband has worked construction for 16 years but we live out of state and wanted to add a bathroom to our rental, the dishonesty in the work that would need to be done with the job was astounding. I stayed quiet as much as I could until I couldn’t. I’m very surprised at the rating now which is what led to me calling them in the first place until I realized people are confusing companies with another that has a similar name. Honesty and integrity is very important. Dishonest contractors are thieves.

dirk sweatt
Aug 2, 2019

Bathroom remodel. The workers were polite, professional, and courteous. They listened to everything I said and made it happen. At times they did things that I thought were above and beyond what they were suppose to do. Owner was reasonable and honest. Very pleased with outcome.

Dana Gobrecht
Mar 28, 2019

A Professional design and build bathroom in our home. The construction of walls, plumbing, electrical, tile work was exceptional. A very talented crew. Pricing very reasonable.

Mary T
Dec 5, 2018

Great team who completed my kitchen remodel. Professional, punctual, clean and easy to work with. Thanks again, I love my new kitchen.

silvia casey
Jun 5, 2018

Highly recommend this business. Mr Travis came as soon as I called and gave me a quote that wasn't matched by any other quote I got from other contractors. They came to do the entire work in time for the closing date. Definitely saved us time,money and no stress.

Kayla P
May 14, 2018

James river remodeling came in and completely gutted our outdated upstairs bathroom. They were absolutely amazing. I have had many compliments on the outstanding work they did. They are very knowledgeable and will make sure you feel at ease when you are picking out your fixtures and anything else you can think of. I would highly recommend them to anyone looking to remodel their home.

HerShes Journal
Apr 29, 2018

After the 20 min consultation with the owner and shaking hands I was assured a quote would be provided by the end of the work week. However this did not happen.There was no phone call, email, or communication on their end to let me know a price for the work needing to be done. Waste of my time.

Alice Rubinstein
Mar 5, 2018

The James River Remodeling crew did an excellent makeover of my 1960s bathroom. They tore down all the old materials, and put in new walls, tiles, fixtures and floor. The bathroom looks beautiful now. The workmen were clean, polite and efficient. They also put in new screens and painted my screened in porch and power washed and stained a deck. Everything was done with care and professionalism. I highly recommend James River Remodeling.

Melissa Wilson
Feb 12, 2018

I would give 5 stars, but due to the office manager being rude (multiple times) I can't. The quote process was great, along with the workers who came out to do the work, but definitely below par on customer service skills for the person who does the calls (office manager). Work on that and i would recommend them, but until then I just can't!

Camp Girl
Dec 13, 2017

November 2018 — Great to have this company available for improvements and repairs. This was our second experience with James River Remodeling and it was as well done as the first. The crew is knowledgeable, efficient, polite, and tidy. The work is excellent. I recommend them highly and plan to call them for future jobs at our house.

December 2017 — Best Remodel Experience. James River Remodeling replaced two large windows in our sunroom and the workmanship was excellent. The crew was professional and focused, courteous and neat (they even vacuumed the grass after sawing PVC material outside! and they re-hung all the hardware for our wooden blinds!). We love the way the window fits (it was a complete change from the 25-year-old version that came with the house). We also had them install a high-ceiling light fixture over our stairwell and re-route an a/c drainage pipe in our crawlspace. Each job was performed to our expectations (GREAT). There is one issue with the window screens but one of the crew agreed that it needed to be re-made and assured us that it will be made right, saying, "we want you to be completely satisfied." (New screens have been ordered and will arrive after the holidays.) We are looking around the house for additional jobs that James River Remodeling can do for us. We have recommended this company to all of our friends, and in fact, we heard about this company from a friend! A great remodeling experience.

Stephanie Yeaple
Nov 2, 2017

Very professional and they made sure to meet all of our requests. My kids and cat basicly stalked them for a week and they were cool with it. All ready recomending them to friends.

Robert Laury
Oct 26, 2017

Crew was on time and very professional. Work was very well done. Would recommend to all my friends and family

Marc Visconte
Oct 19, 2017

Travis, Matt and the team at James River Remodeling were great to work with. They replaced our roof, did much needed siding repairs as well as sheetrock repair in the house. Matt was always very patient through all my phone calls. :) We will be using their services again in the near future and would recomend them to anyone needing quality home repairs, and kind group of guys too. You can't go wrong! :) AND, they replaced our hotwater heater and fixed a pipe, that was supposed to have been done by another company that failed to do so. :)

Rena Quash
Oct 13, 2017

They did an amazing job converting a loft into a bedroom. Very professional and we’ll definitely be referring them. Job well done!

Jeffrey Saunders
Jul 10, 2017

Travis was a fantastic gentleman to work with and his crew worked fast, efficiently and accurately would definitely hire again

JC
Jun 20, 2017

Travis, Bobby, and Blake did an excellent job with my exterior door ! I will be going with them again when I renovate my kitchen. Thanks a lot, guys ! I look forward to doing business with you all in the future.

James Gordon
Mar 28, 2017

Had James River remodeling convert our handicapped roll in shower back into a tub and shower. They did a good job at a reasonable price and will use them for future work .

Michael Williams
Nov 1, 2016

We had James River Remodeling repair our roof and replace the shingles. They also replaced our front entry door and installed front and back storm doors. We were very satisfied with the work. It was completed on time and to our satisfaction. I would definitely recommend James River Remodeling and will use them in the future.

Skeeter Radcliff
Oct 4, 2016

Travis and his guys did a great job on our bathroom remodel. The Tile guy Kenny does a world class job. We will use James Remodeling again and have already told some friends. Great job by all, Thanks

Ed Radcliff
Smithfiled

Nicholas Cruz
Aug 29, 2016

Great job. Converted attached garage into office and enclosed wash room. It turned out great and couldn't ask for a better job. We would definitely use again.

David Nabors
Aug 26, 2016

They did a great job. They were all very polite and the project went along just as planned. They really all did a fantastic job.

Matthew Tennyson
Aug 26, 2016

travis tennyson and his crew are are skilled, experienced, and very professional. i was incredibly impressed with the speed and quality of the work.

Brittany Tennysonygvx
Aug 26, 2016

These guys are great. They are alway there no mater how big or small the job is. I've been using them since they started and I will keep calling them as long as there around thank you James river remodeling for all your hel

Kim Hosman
May 31, 2016

Travis and his team at James River Remodeling did some extensive renovations and improvements to a house we bought last fall. They did work that required a lot of skill, such as laying floors and hanging doors, including a French-style interior door and an exterior patio door. The workmanship was great, they did everything when they said they would, and the price was very reasonable. In addition to being competent, we found Travis's team pleasant to work with--friendly, honest, and professional.

Patrick Garman
Apr 1, 2016

I called 4 different contractors to get quotes on installing new gable vents. James River Remodeling found the vents and installed them at a better price than their competitors. Not only that, the installation was professional and timely. I will use them again in the future and will recommend them to everyone I know.

Kate Mearns
Mar 25, 2016

I used James River Remodeling for our office build out and bathroom remodel and they did a wonderful job. Great workmanship, and good guys that clean up after themselves each day!

Brett Shanks
Mar 25, 2016

Highly professional and great service. The owner Travis walked me through every question I had from the beginning. Whether it be about the floors the job or anything in genera he was quick to respond and very honest. He was able to get me the products I needed as well as installed in less than three weeks. I should mention it was a two day job installing hardwoods and carpet so two weeks is insanely fast. Overall a great group of guys. Efficient and professional. They even used the waste they had so efficiently I was able to return two boxes of hardwood. I would definitely recommend these gentlemen to anyone interested in any sort of home project.

Sean Simpson
Nov 13, 2015

Excellent company. They are very professional and didn't overcharge. The workers finished my bathroom early, and cleaned up thoroughly every day when they were done. I will definitely be hiring this company in the future.

Walda Patton
Jan 22, 2015

James River remodeling provided excellent service. After I called Travis, he responded quickly, came by the next day and reviewed the work I wanted to get done. He called me that day and provided pricing. He was very specific and explained details to me and arranged for his crew to begin work the very next day. The first project was to replace pipe gaskets around roofing vent pipes and paint the pipes. He will be back tomorrow to continue inside the house to locate a leak in a bathroom. We had not planned to replace the gaskets, but are very pleased that he checked out the gaskets and replaced after he investigated and found them to be dry rotted. This effort will save us from a potential very costly problem. He is polite and respectful. His work is excellent and his pricing is reasonable!

Ronald Angove
Oct 16, 2013

The crew at James River Remodeling came out to insulate my crawlspace and install a new vapor barrier. When they got done with the job Travis let me know about some leaky plumbing and a bit of rotten wood. When I asked him to give me a quote for the repairs he looked at me and said already done. When I asked him how much the repairs would be he said just tip my crew and tell all your friends about us. I was shocked that he done the repairs at no charge just because they were already under the house. I will never call another contractor other then James River Remodeling.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • Newport News
  • Commercial Roofing
  • Industrial Roofing
  • Financing Available
  • Warranties Offered
  • TPO Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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