J. M. Johnson Builders LLC
- 3322 Virginia Beach Blvd Ste 116, Virginia Beach, VA 23452
- Commercial Roofing
- Locally Owned & Operated
- Warranties Offered
- Flat Roof
- Rubber Roofing
About the Business
At J.M. Johnson Builders LLC, we take pride in our ability to handle a diverse range of projects, from residential roof replacements to intricate renovations. Located in Virginia Beach, we serve the surrounding areas with a comprehensive suite of services, including emergency roof repairs, roof maintenance, roof vent installations, and gutter cleaning. Our technical expertise allows us to manage complex projects with precision and care, ensuring that every detail is meticulously addressed.
Our well-coordinated team is dedicated to delivering durable, high-quality results that provide long-term value for our clients. We understand the importance of organization and consistency in our work, which is reflected in our approach to every job. Whether it’s a straightforward roof replacement or a more involved home renovation, we are committed to seeing projects through from start to finish, ensuring that no aspect is overlooked.
What people say about “J. M. Johnson Builders LLC”?
{
"summary": "Customer feedback on J.M. Johnson Builders is mixed. While several reviews highlight the company's prompt service, professionalism, and quality work, there are significant complaints regarding poor communication and warranty issues. Some customers reported dissatisfaction with the company's responsiveness to warranty claims and perceived unprofessionalism, particularly when addressing leaks or issues after work was completed. The contrast between positive experiences and serious complaints suggests a need for caution when considering their services.",
"liked": [
"They were quick and efficient and knocked it out in one day.",
"Responsive, professional, & quality work!",
"Justin showed up the next day and listened to all my wants and concerns.",
"Amazing and prompt service! Was able to come out same day for an estimate and complete repairs within 3 days.",
"They not only provide prompt, impeccable work but they also understand the real estate transaction making things run so much smoother."
],
"disliked": [
"They only warranty their work for 6 months due to the age of my roof.",
"In the end, they would not take my calls and absolutely refused to do the repairs.",
"They wanted $2000, including $60 to install a face plate! That's 30 seconds of work!",
"For days Justin, Josh, and even their father lied to me and made absurd excuses as to why it was not their fault.",
"The entire company is extremely rude, disrespectful to both me and
Recommended Reviews
J.M. Johnson did a great job replacing our roof! They were quick and efficient and knocked it out in one day. They operated professionally and we are very happy with the final product. We definitely recommend!
Josh & team have completed multiple jobs (bath remodels, roof replacement, etc) for our home since Fall 2020! Responsive, professional, & quality work! We look forward to continuing home renovations with J. M. Johnson in the future!
Avoid JM Johnson Builders roofing. Newly purchased house had a small leak and per PICRA this company fixed it. Well I go and look after all the rain we've had it's not fixed. I called their number and spoke with Joey. He states he was onsite and to call Justin, the owner in order to determine if it's covered under warranty. I called Justin a couple of times and he never answered, but I left a message. I then sent a text and received an immediate response. In short, he stated they only warranty their work for 6 months due to the age of my roof. Yeah. You know it's cruddy work when you only stand by it for 6 months. My roof is a 10 year old roof with a GAF Timberline 30 year shingle. It's not that old nor a bad shingle brand/type. I've attached the proof they serviced my roof before they stated they never serviced it. Unfortunately, there is nothing in writing how long things are warrantied for. The repair costs me $2K now for work they should have corrected the first time. In my opinion, you can use this company if you want to get shafted but avoid otherwise.
Just to add to a comment below when the company stated that "JM Johnson Builders" wasn't around 4 years ago. If you do you research they were "Under Cover Roofing before. Their website name even resolves back to the same name.
137 locals recently requested a quote
- 3322 Virginia Beach Blvd Ste 116, Virginia Beach, VA 23452
- Commercial Roofing
- Locally Owned & Operated
- Warranties Offered
- Flat Roof
- Rubber Roofing
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