iTouch Roofing

Good 4.8 (11 reviews)

10361 Balls Ford Rd, Manassas, VA 20109
24/7 Emergency Repairs
Free Estimates
Licensed & Insured
Locally Owned & Operated
Hip Roof

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Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At iTouch Roofing, we pride ourselves on our versatility and technical expertise, capable of managing a wide range of projects for both residential and commercial clients. Located in Manassas, Virginia, we specialize in roof installation, gutter repair, and roof leak repair, ensuring that we can handle complex projects from start to finish with precision and care. Our commitment to organization and attention to detail allows us to deliver durable, high-quality results that provide long-term value. We understand the importance of reliable communication and thorough project management, which is reflected in our approach to every job we undertake. Whether you need a simple gutter cleaning or a comprehensive roof repair, our well-coordinated team is dedicated to ensuring your project is completed thoroughly and efficiently. Serving Mine Hill Township and the surrounding regions, we are here to support your roofing needs with confidence.

What people say about “iTouch Roofing”?

Customer feedback for iTouch Roofing is overwhelmingly positive, highlighting their professionalism, competitive pricing, and efficient service. Many reviews emphasize the outstanding customer service provided, with team members going above and beyond to ensure satisfaction. Communication is frequently praised, as the company is noted for being responsive and willing to explain the process thoroughly. Delivery and timeliness of service are also commended, reinforcing a strong sense of reliability on the part of iTouch Roofing.

What Users Like The Most

A++ service!! Got my roof done at the best price.
They were very professional, efficient, and very competitive with their price.
Jose provided outstanding customer service and bent over backwards to ensure we were satisfied.
They showed up on time for all appointments and cleaned up completely.
Their followup and customer service is superb!!

What Users Like The Least

I contacted the gentleman who was our go-to sales guy via email and never received a response.
I finally just called iTouch Roofing and a different company called me back, which was totally weird.

Services: Roof Deck Repair Roof Waterproofing Roof Skylight Installation Roof Water Damage Repair Attic inspection Soffit and Fascia Services TPO Roof Replacement

Recommended Reviews

Overall Company Rating

Excellent 4.8

Out of 11 reviews

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Christina Kelsch

Google review

Jul 25, 2022

So we had a new roof installed about 18 months ago and it has already started leaking. I contacted the gentleman who was our go-to sales guy via email and never received a response. I like to have a paper trail. After a few emails I checked the website and he was still listed as an employee with an active email address. Anyway, I finally just called iTouch Roofing and a different company called me back, which was totally weird. They tried blowing me off at first, but when I mentioned that it was leaking all the way through to the basement onto our one year old HVAC system, they finally took notice. They sent someone out and I told him exactly where the leak is located. He went onto the roof and into the attic and found a water spot in the spot I suspected, but he couldn't/wouldn't determine if it was a new leak or not and wanted to come back after it rains again to inspect once more. Eight or nine days later, it's finally raining again and it is leaking again. I called and left a message AGAIN for someone to come out tomorrow. I guess we'll see, but so far I am super disappointed in this company. I only went with them based on neighbors recommendations and because the sales guy was also a neighbor. I'm not impressed.

EDIT: They did finally come back and did full scale water testing The leak was found in the location that I had previously indicated. Apparently the flashing lost its seal. As a customer, this should have been inspected at the time of the roof replacement. It was repaired at no cost, thankfully. Fingers crossed there are no more issues.

B A

Google review

May 23, 2021

A++ service!! Got my roof done at the best price. Omar (owner) does a very good job of thoroughly explaining the process. Would highly recommend to use this business.

Gerardo Lopez

Google review

Mar 31, 2021

Itouch roofing replaced my roof, they were very professional , efficient, and very competitive with their price. would highly recommend

Nitza Sola-Rotger

Google review

Oct 13, 2020

Jose provided outstanding customer service and bent over backwards to ensure we were satisfied. He even built a barrier to protect some plants that would have been otherwise damaged by the work. The roofers left the job site clean and finished on time. Prices were competitive.

Albert Chen

Google review

Oct 9, 2020

We just had our roof replaced by Omar and his group at iTouch Roofing after a storm caused damage to our roof. Omar says that because he lives in our neighborhood that he has to make sure things go great when it is his neighbors, but you just have to meet him to know that it would be true in any situation even if it were not his neighborhood. His crew delivered materials one day, came in the morning and by 2:00, we had a new roof. Gutters came a day later and took about a couple of hours. Omar was patient and helped us work with the insurance company to get a good portion of our roof covered, and the issues he addressed that were not made good sense to fix (namely don't risk leaks by trying to flash around an old skylight). We will wait until the next storm to see how it all holds but we have pretty high confidence. We are so happy, we are now working with him to see about fixing our fence as well. Highly recommended.

Russell Wenning

Google review

Oct 3, 2020

Showed up on time for all appointments. Very professional and willing to talk through the process. Work was done quickly and clean up was great. Very competitive price as well.

Charles Rizzo

Google review

Aug 10, 2020

iTouch Roofing was extremely professional and responsive. Their workmanship was perfect and the work area was cleaned completely. I used them on two separate occasions and will continue to use them exclusively for my roofing needs.

Naomi Charalambakis

Google review

Aug 6, 2020

iTouch Roofing not only offers very competitive rates, but they get the job done efficiently and expertly. We really appreciated how prompt they were, and answered any and all questions we had throughout the process. Highly recommend!

JoAnne Cannon

Google review

Jul 19, 2020

This team is awesome! They arrived on time and was very professional throughout the day...their work looks great, I’m so happy with my new windows!

Ji Yoo

Google review

Jun 22, 2020

Omar was professional and thorough in helping us choose the right type of gutters to replace our old ones. So far the gutters seem to be working well and look seamless, matching the trim of the house. Their followup and customer service is superb!! Thank you, iTouch team!

Elsbeth Soup

Google review

Jun 5, 2020

I recently had new gutters installed and was thoroughly impressed with the service and work of iTouch Roofing. They were on time, professional, and cleaned up after they left. I will absolutely be using this company in the future. Highly recommended.

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