Logo of Irwin Industries (1988) Ltd

Irwin Industries (1988) Ltd

  • 875 Viewfield Rd, Victoria, BC V9A 4V1, Canada
  • Residential Roofing
  • Financing Available
  • Metal Roof
  • Green Roof
  • Asphalt Shingle Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Irwin Industries, we pride ourselves on our extensive expertise in roofing and related services, catering to both residential and commercial projects in Victoria, BC, and Friday Harbor, Washington. Our offerings include roof installation, replacement, inspection, waterproofing, and skylight services, allowing us to manage complex projects from inception to completion. Our organized and detail-oriented approach ensures that every project is executed with precision and reliability. We understand the importance of delivering durable results that provide long-term value, and our well-coordinated team is committed to maintaining high standards throughout the process.

Located at 875 Viewfield Rd, we are recognized for our ability to tackle intricate layouts and deliver exceptional workmanship. Whether you need a simple repair or a comprehensive roof replacement, we are equipped to meet your needs with confidence and professionalism.

What people say about “Irwin Industries (1988) Ltd”?

```json
{
"summary": "Customer feedback regarding Irwin Industries is mixed, with a significant number of positive experiences highlighting the professionalism and efficiency of the crew and the quality of workmanship. Many customers appreciated timely communication and the ability to schedule work quickly, leading to satisfaction with completed projects. However, several reviews indicate serious concerns about customer service, particularly regarding lack of communication and unresolved issues after installation. Complaints about unsafe driving behavior by company vehicles and failure to address installation mistakes also detract from the overall positive sentiment.",
"liked": [
"The roofing installers were polite, professional, and genuinely great people to have on-site.",
"Ron responded to us immediately and answered all of our questions in a knowledgeable and respectful manner.",
"The crew cleaned up thoroughly, leaving our yard in excellent condition.",
"Fit us in within a couple of weeks. The guys were friendly, efficient and did an amazing job.",
"Professional from start to finish, our metal roof looks amazing and we are beyond happy and impressed with it!"
],
"disliked": [
"We are STILL waiting, with no communication from the company.",
"They got their money so obviously didn’t care. Never again.",
"Installer left lots of gutter for me to dispose of and many shards of metal were also left at my house which cut my hand open.",
"Terrible company for servicing their work. I have not had a return call from the owners despite my REPE

Recommended Reviews

Overall Company Rating
Good 3.6
Out of 20 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
LARRY WHITEHEAD
Jul 29, 2025

Irwin's crew have replaced all downpipes and leaf traps on 14 strata units. Dan was great, giving very good quotes on a complicated layout. Angelo and John did an excellent job. They were friendly, on time, on budget, and all owners were happy with the work. I would highly recommend Irwin Industries.

Anthony Sukow
May 21, 2025

We recently had our roof replaced by Irwin Industries and couldn't be more pleased with the experience. From the outset, they scheduled us in quickly and stayed true to their promised
timeline-a rare and appreciated quality in any trade.

The roofing installers were polite, professional, and genuinely great people to have on-site. As an engineer, I pay close attention to the details, and I can confidently say the workmanship was a solid 10/10. The fit and finish were excellent, and the quality of materials used met every expectation.

Each day, the crew cleaned up thoroughly, leaving our yard tidy and fully usable. The entire job was completed efficiently within 5-7 working days, which is very reasonable for a roof of our size.

The gutter installation was equally smooth-quick, clean, and it looks fantastic.

Even the warehouse staff deserve a shoutout-they were professional, knowledgeable, and a pleasure to interact with. Overall, we are extremely happy with the work completed and would absolutely recommend Irwin Industries to anyone looking for quality roofing and gutter services.

Alice Richard
May 12, 2025

The entire team at Irwin was amazing. Ron responded to us immediately and answered all of our questions about metal roofs in a knowledgeable and respectful manner. The installers, Ryan and Jeff, were efficient and their workmanship was outstanding. The paperwork at the end of the process was equally efficient. We are extremely happy with our new roof!

Robert Rustad
Mar 29, 2025

Amazing performance by all employees from Marvin through the 2 installers of the gutter to Jill the money lady! Can't recommend Irwin enough! Absolute 5 stars

greg tarno
Mar 26, 2025

I'm 100% satisfied with my new steel roof. The team at Irwin (Ron, Jill, and Abdul) were always helpful, courteous, and professional. From determining what type of roof to get, picking the colour in the showroom, to the work done on my home. I ended up adding solar panels afterwards which was very efficient (using mounting clips on the roof seams) and all looks great. Everyone on my street is now jealous!

liz kreeft
Jul 12, 2024

We recently had a metal roof and guttering installed by Abdul and Khalil with IRWIN INDUSTRIES and we are very happy with the results.

Brianne Brooks
Apr 4, 2024

The driver today April 4 of your cube van on Helmckan road should really read the road signs before honking at other drivers in school zones when driving essentially a billboard and representing company.
The sign says no turning between 630-815am and is right near view royal elementary.
I was turning at 830am. Also chill on the tail gaiting.

Dal Wergeland
Jul 9, 2023

Nothing but good things to say about Irwin! Fit us in within a couple of weeks. The guys were friendly, efficient and did an amazing job.

Drew Thompson
Mar 29, 2022

I was riding my bike up Marigold Ave and one of your drivers in a cube van decided to pass me. Unfortunately after getting the cab part of the cube van past me he just kept coming over. In order to not get hit I had to grind my bike against the curb. I couldn't get a licence plate number as the truck as too dirty. Please talk to your drivers before they almost injure anyone. Unacceptable!

Trent Taylor
Sep 28, 2021

Installed our gutters but installed two of them improperly so that the water runs away from the downspouts. Called them many times to correct this but they never came to correct the problem and wouldn’t return phone calls. The excuse was that they are really busy but it’s been 1 1/2 years now. They got their money so obviously didn’t care. Never again.

Sharon McIntyre
Aug 3, 2021

Professional from start to finish. Ron took me to see some homes with the same metal roof installed and I got to chat with some very satisfied homeowners! It transformed my home and neighbours have mentioned how much they like it. Quality install. Cleaned up the property very well when done. All done during the height of the pandemic. Came back to make one small adjustment at no additional cost. Worked with my contractor to also do some detail work on a pump house, etc. Highly recommended.

Raquel Rodriguez
Jun 30, 2021

Professional crew in every aspect, they took pride in their work, the site was always cleaned up during and after the work day. Our metal roof looks amazing and we are beyond happy and impressed with it! Definitely recommend this company 100%!

Gordon Campbell
Jun 22, 2021

I've been using irwin industries for 10+ years and never had any problems. They help you when you need help and sell you what you need. What else should I expect???

Cameron Johnson
May 20, 2021

I use this shop for stock and custom gutters and downspouts. Super awesome staff. I've used them in the past for sheet metal roofing and flashing supply, and the experience has always been great.

Highly recommend.

Leanne
Mar 10, 2021

Over 4 months since we gave the go ahead to install gutters, down pipes and leaf traps at our home. We are STILL waiting, with no communication from the company, unless we make repeated calls (we've only had replies twice since, always telling us that they aren't at 'us' yet). This is frustrating and is providing poor customer service. There's no reason they can't provide updates periodically, even if their work is weather dependent. It would give customers assurances about what's holding things up, and that their business is valuable and they are not forgotten. Very disappointed.

john kelley
Feb 9, 2021

I used this company years ago. I found out they use the flavor of the month for installers. The roof still leaks and after multiple inspections from other contractors. They all said the wrong flashing was used. Irwin came out multiple times to try and fix it but it still leaks in multiple places today.

Sherry Antonishen
Feb 13, 2020

I have had Irwin do both my gutters and two metal roofs. It took some time to get the job happening but both crews were excellent.

GREG
Jan 6, 2020

The installer was fast, friendly. I am very happy with the job. It has rained a few times already. The downspout trash traps have already kept the trash out of the drain.
I very satisfied with the company and recommended them.

Saul Proctor
Dec 15, 2019

I hired this company to replace my existing gutters. I was flexible enough for the installer to come on a Saturday and Sunday. Even though I paid for removal of all waste, installer left lots of gutter for me to dispose of. I contacted the company and got no reply. Many shards of metal were also left at my house which cut my hand open. I removed all their shards as I have young kids who could cut themselves. I will not pay businesses so quick in future as this company did not care about upholding the contract.

Big Al
May 18, 2018

Terrible company for servicing their work. I have not had a return call from the owners despite my REPEATEDLY requesting a return call about service!
They were sure quick taking my money!

********UPDATE May 23rd, 5 days after my posting this review

THEY FINALLY RETUNED MY CALL AND CAME OUT AND SERVICED THE LEAKY CORNER.
Happy that the work gone completed, but based on the amount of time it took, I still rate it as a

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 875 Viewfield Rd, Victoria, BC V9A 4V1, Canada
  • Residential Roofing
  • Financing Available
  • Metal Roof
  • Green Roof
  • Asphalt Shingle Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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