- 16308 E Fairview St, Gilbert, AZ 85295
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
- Flat Roof
About the Business
What people say about “Integrity Roofing Inc”?
Customer feedback for Integrity Roofing is overwhelmingly positive, highlighting their exceptional communication and customer service. Many customers appreciated the responsiveness and professionalism of their staff, particularly Ira, who is frequently mentioned for his thoroughness and respect towards clients. Delivery of services was noted to be prompt, with jobs completed in a timely manner and accompanied by detailed follow-ups. However, there are a few serious concerns regarding the management of some jobs and billing issues that have affected customer trust, indicating that while many have had great experiences, there are significant issues to address.
What Users Like The Most
- Great Communication!! Ira will point you in the right direction, of what will solve your roofing needs.
- Integrity Roofing lived up to their name. Ira and the team were very responsive.
- Highly recommend. Provided a detailed video and pictures of roof existing conditions.
- Respectful knowledgeable great communication, which adds up to amazing customer service.
- The follow-up and communication was prompt and thorough.
What Users Like The Least
- What was to be a 3 day job, turned out to take 4 weeks. Some days they would show up and some not.
- A mistake by one of their workers caused a leak on our patio, which would take 5 different people to fix.
- They tried to bill us repeated times for products that were NEVER installed to the tune of over $3000.00.
Recommended Reviews
I called Integrity Roofing and scheduled an estimate for the following day. I received a confirmation email the day of the call. The next day, I receive a call from the estimator stating that he's on his way and will be there soon. All pretty standard stuff.
When the estimator does get to my home, it gets a little weird. He not call or text me, much less knock on the door to let me know he's there, his footsteps on the roof are the only notice I get. He is also parked directly in my driveway (generally recognized by most contractors as a "dick move"). He also left without notifying me, I have received exactly zero response from either the estimator or Integrity Roofing. Weird.
Thank you INTEGRITY for your
Immediate response.
Great Communication!!
Ira will point you in the right direction, of what will solve your roofing needs.
Much Appreciated!!!
Nancy Beets
Very professional and empathetic to my situation. Very knowledgeable and is willing to work with to get the best possible product I can get. I’d recommend just off the one conversation I have had with Ira.
- 16308 E Fairview St, Gilbert, AZ 85295
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
- Flat Roof