Logo of Integrity Roofing and Construction Services LLC

Integrity Roofing and Construction Services LLC

  • 1101 W Madison Ave, Yakima, WA 98902
  • 24/7 Emergency Repairs
  • Free Estimates
  • Licensed & Insured
  • Slate Roof
  • Asphalt Shingle Roof
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Integrity Roofing and Construction Services LLC, we pride ourselves on our versatility and technical expertise in handling a wide range of projects, both residential and commercial. Based in Yakima, Washington, we specialize in roof replacement, roof inspection, roof vent installation, and gutter installation. Our comprehensive approach allows us to manage complex projects from inception to completion, ensuring that every detail is meticulously attended to. Our well-coordinated team is recognized for its organization and consistency, delivering durable, high-quality results that provide long-term value to our clients.

We understand the importance of clear communication and are committed to keeping you informed throughout the process. Whether you are looking to enhance your home or undertake a larger commercial endeavor, we are equipped to meet your needs with professionalism and reliability.

What people say about “Integrity Roofing and Construction Services LLC”?

Customer feedback for this roofing company is largely positive, highlighting their professionalism, quality of work, and respectful communication. Many reviewers appreciate the friendly service provided by the team, particularly Ben, who is noted for his straightforward approach and thorough explanations. While most experiences have been positive, there are a few concerning reviews regarding missed appointments and lack of follow-up communication, which suggest potential issues with reliability and customer service. Overall, the prevailing sentiment is favorable, but attention to communication and scheduling could improve customer satisfaction.

What Users Like The Most

  • They treated me as an adult who needed information.
  • Professional, friendly and easy to work with.
  • Always professional and very reasonable in their bids.
  • Ben and his crew are amazing!
  • Could not be more pleased.

What Users Like The Least

  • Said they could come on Friday and no one showed.
  • Never got a call back.
  • I had to leave a voice mail and still no call back by Thursday.
  • I suspect the ratings are not actual customers.

Recommended Reviews

Overall Company Rating
Good 4.2
Out of 10 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Elva Simmons
Oct 11, 2022

Ben,his wife whole crew were amazing. They talked TO ME NOT AT ME TREATED ME AS AN ADULT WHO NEEDED INFORMATION . I highly recommend them. They did a fabulous job, were on time and did what they said. Very professional very friendly very respectful people. Will hire them anytime for other jobs.

Sylvia Cervantes
Feb 15, 2022

Had work done in 2021 and they were quick and good quality work. I have given out their name at the request of neighbors who also witnessed their work. Professional, friendly and easy to work with. Would highly recommend.

Brittani Jaussaud
Mar 23, 2021

I called for an estimate. Said they could come on Friday and no one showed. Called back Monday they said they'd be out that day and no show again. Same on Tues. It's been 2 weeks since my first call and no one ever showed up or called to reschedule.

Shelly Brown
Aug 27, 2020

I contacted this company to come out and give me an estimate on repairing my roof damaged in our last wind storm. They told me they would be out on Monday to inspect the roof. I was home most of the day but never saw anyone. I called on Tuesday to see if they had been out - had to leave a voice mail. Never got a call back. Called again on Wednesday and again left a voicemail. Still no call back by Thursday. I called this company first because of the number of good ratings on google. Clearly, something doesn't jive. I suspect the ratings are not actual customers because this company lacks professionalism and apparently can't even be bothered to return a call!

Don Erickson
Dec 14, 2018

Ben was very professional from beginning to end, the job was done very well very impressed with the work and quality! I will definitely refer anyone who asks for a good roofing company Thanks Integrity!! Don Erickson

Rob Tranch
Nov 21, 2018

Ben and integrity construction has been a life saver for our company... we have used them to re-roof a dozen or more of our properties... always professional and always very reasonable in their bids. It's hard to find quality trust worthy businesses... Integrity Construction is one that I trust

Mark Baker
Aug 1, 2018

Like all the other reviews I couldn’t be happier with the new roof and the great crew at Inegrity. Ben installed some solar power exhaust attic fans and they look really cool with our roof lines.

Emil Manduchy
Apr 18, 2018

Ben and his crew did a great job with a very complicated roof. Lots of different angles, peaks, and valleys. Highly recommend. Got some cool drone photos too.

Mike U
May 26, 2017

Ben and his crew are amazing! They just finished my house and I'm convinced that this crew is the best in Yakima! Our Cedar Shake roof was in need of replacement. I called all over town and got quotes from 5 different roofing contractors. Ben with Integrity came out, checked out our roof, and gave us a quote for a 30 year Pabco Premier Roof. He also spent a few minutes reviewing color options and gave me a time frame of when it could be completed. Ben told me that a 40 and 50 year roof weren't worth it in my case due to the pitch. I appreciate straight-shooters, especially when it comes to contractors. Ben's quote was in line with the low estimates and we decided to use him based on their quality of work with many of the local houses that he referenced me to.

Day 1: Ben's crew arrived on site and knocked out the entire demo! We have a lot of square footage on our roof. I figured out would take closer to two days. Keith was the foreman on my job. He was fantastic (except he's a Raiders fan!). He kept me updated on the status whenever I was interested. The crew did a great job of cleanliness also. They put tarps down and kept everything clean throughout the entire process.

Day 2: The crew arrived and big a big portion of the roof. It was brutally hot out, so Ben told me he wasn't going to make his guys work through the heat of the day (I was glad to hear it!). They did a ton of work and finished about 75% of it.

Day 3: The crew showed up and finished up the rest of my roof before noon. I also paid them a little bit extra to install a solar vent on my roof. They showed me pictures of the entire installation process to show me what exactly they did. It looks great and was installed just like it needed to be.

Overall, our roof looks fantastic and we couldn't have asked for anything more. Aside from the new roof, you'd never even know they were here! I've got a background in Construction and I'll tell you this - Ben and his crews knows their stuff. Integrity Construction does high quality work at a reasonable price. There's nothing else you can want from your contractor! I will recommend these guys to everyone that I know. If you need a new roof, make sure to give these guys a call! You won't regret it!

Terry Mc Entire
May 22, 2017

Great Company! Never over promise and under deliver. Obviously they have been doing this for a good amount of time. Could not be more pleased. Thanks

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 1101 W Madison Ave, Yakima, WA 98902
  • 24/7 Emergency Repairs
  • Free Estimates
  • Licensed & Insured
  • Slate Roof
  • Asphalt Shingle Roof
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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