- 659 Lakeview Plaza Blvd # C, Worthington, OH 43085
- Industrial Roofing
- Residential Roofing
- Financing Available
- Metal Roof
- Slate Roof
About the Business
What people say about “Imperial Roofing And Contracting”?
Overall, customer sentiment towards Imperial Roofing is overwhelmingly positive, with many praising their professionalism, efficiency, and excellent communication throughout the roofing process. Multiple reviewers highlighted the team's ability to handle insurance claims and provide thorough inspections with transparency. The installers received commendations for their punctuality and clean-up efforts after completing the work. However, a few customers raised concerns about a lack of follow-up and support if a new roof was not approved by insurance, indicating that not every interaction was satisfactory.
What Users Like The Most
- The installers were on time, efficient, and did a great clean up.
- Communication and service were exceptional.
- Bill helped with the insurance, answered questions, and even helped out on the install!
- Josh was amazing at communicating and taking care of all the details.
- Zane was very knowledgeable, professional, and thorough.
What Users Like The Least
- They left me high and dry! No returned phone call or messages.
- My insurance company came out twice and said I needed new gutters, but not a whole new roof.
- Once he knew he wasn’t going to get a new roof out of me or my insurance, they left me high and dry!
Recommended Reviews
Zane, the manger and his team are a very professional. They took care of every step of the insurance process with ease. I recommend Imperial Roofing to anyone that is looking to have their roof replaced. They do excellent work! The installers were on time, efficient, and did a great clean up. Thank you Zane and Imperial for taking care of us!
Sy helped me take off a mounted tv off the wall that I wasn’t able to do myself! He was very nice and fast!
We worked with project manager, Bill Grayless, from start to finish for our new roof and it was such a relief to have honest, respectful and professional support from him and the company! Bill helped with the insurance, answered questions and even helped out on the install! Talk about excellent customer service, Bill and Imperial Roofing are the best in the business! Don’t hesitate to call Bill!
Would like to thank Bill Grayless for the free roofing estimate and being completely honest with us. Will be giving Bill a call in the future
This company was going around the neighborhood inspecting roofs and came to my house. Josh Miller, the contractor, inspected my roof and gutters and said they were damaged and needed replaced. Insurance company came out twice and said I needed new gutters, but not a whole new roof. Some patch work on the backside of the roof was all. Once he knew he wasn’t going to get a new roof out of me or my insurance, they left me high and dry! No returned phone call or messages. Now I’m stuck with getting this work done and I honestly should’ve never answered the door. Just beware people. My insurance company called them “door knocker’s” and to never buy into the scam. The did my neighbor the same way!
After a hail storm hit my area, Billy scheduled a roof inspection with me. He updated me on a change to scheduling due to weather, and arrived on time. No roof damaged was found but he notified me that my siding had significant damage due to hail.
I can’t say enough great things about this Josh and Imperial roofing. From start to finish, they were sincere, professional, and extremely knowledgeable—especially when it came to working with my insurance company. They walked me through every step of the process, explained things clearly, and made what could have been a stressful situation completely manageable.
What really stood out was how they went above and beyond—not just to get my roof approved through insurance, but to make sure the work was done right and with quality materials. They truly had my best interests in mind and treated my home like it was their own. I highly recommend them to anyone needing a new roof or dealing with an insurance claim. You won’t find better service with Josh or support anywhere else.
Big thanks to Billy for coming out and making a solid repair on my downspout and gutter yesterday. It was a small job but I couldn’t do it myself. He was on time and very professional throughout, he also inspected my siding and made a quick repair to some flashing after. Top notch service and communication at a fair price!
I had a great experience with Imperial. Communication and service were exceptional. Zane walked me through every step of the process.
Josh Miller did a great job dealing with our insurance company. The work crew did the entire job, including tear off and awesome clean up, in a single day. We would definitely recommend Josh Miller and the crew at Imperial roofing to anyone in need of a new roof.
Nick Miles didn’t just inspect my storm-damaged roof—he showed up like a one-man SWAT team for shingles. Not only did he guide me through the entire replacement process with clarity and professionalism, but he even weed-eated and mowed my yard like it was part of the mission.
And the man’s got an eye for detail too—he recommended a shingle layout that catches the early morning sunlight just right, like some HGTV meets Bob Ross masterpiece. The end result? A roof with the kind of curb appeal that makes you stop and say “dang.”
Also, his handshake? Like a hydraulic press. You’ll know you’re in good hands—literally.
Find me a better rep anywhere else. I’ll wait…
Bill was very professional and I’m glad he stopped by to give me a clean bill of health on my roof! I know I’ll call him in the future if any issues arise.
Bill was very flexible to fit in with our busy schedule for a free roof inspection! He was very honest, thorough, and straight forward which is a quality that is tough to find these days! If you’re worried about your roof with recent weather give Bill at Imperial roofing a call!
The best experience from the start. Josh was amazing at communicating and taking care of all the details. The crew was fabulous and left my yard cleaner than they found it! 100% recommend josh and the imperial company.
100/10 would definitely recommend!! Not only is the company quick and efficient but Josh Miller definitely goes to bat for you to get you a good deal and insurance coverage if warranted. We're extremely impressed and satisfied with our new roof and gutters!
Mohamed did amazing work replacing my parents' roof, it was so old and needed a replacement. The paperwork for a claim was so easy and helpful!
Xander did a great job reviewing and inspecting the roof. He took about 15 minutes and was very transparent with the claim process. Thank you!
We had a great experience working with Zane at Imperial Roofing and Contracting. Zane was very knowledgeable, professional and thorough. The communication throughout the process was top notch with answering questions via text or emails and including photos of the work. He was transparent and thorough which we truly appreciated.
Honestly, the entire process was surprisingly stress-free. The roofers were finished in one day and the roof looks fantastic! I highly recommend Zane and Imperial Roofing for their excellent communication, reliability, workmanship and customer service! Thank you,Zane!
What a great company ! Zane was so knowledgeable , professional , honest and kind.
Zane kept us up to date on the process. He was on site to answer any questions we had. When Zane came to our home for the quote he went above and beyond to talk to us about our dogs and what they might experience during our roof install. We called our vet and had a chat on what was best to give them. Our fur babies were not phased by the install thanks to Zane. That is above and beyond !
Zane and his crew were very respectful of our property. After the install they took time to make sure everything was clean and picked up.
Thank you Imperial and Zane if I could give more then 5 stars I sure would.
"I had an amazing experience with Imperial Roofing & Constructing! From start to finish, their team was professional, efficient, and incredibly knowledgeable. A special shoutout to Skylar, who went above and beyond to ensure everything was done to perfection. Their attention to detail and commitment to quality is unmatched. I highly recommend them for anyone in need of roofing and construction services!"
Hopefully working with yall in the near future had Skyler come take a look at my Roof was very professional although I’m not quite ready i would highly recommend them just based off the respective attitude they presented
Skylar and the crew does a great job. Will be contacting them in the future when we need more work done again.
Just wanted to say thank you Skylar for making everything easy on me during our process highly recommend Skylar with imperial
Just wanted to take a moment and thank everyone down at imperial roofing and contracting.And a special thanks to skylar he was very nice and helpful
I am so glad to have chosen imperial roofing and contracting Skylar mad me very comfortable and was super nice and friends was very satisfied shout out to skylar
Jay Terry was very helpful and gave me peace of mind after doing a FREE inspection and informing me I didn’t have damage on my roof. He also provided me with documentation showing that. Thank you!!
Tate was wonderful with the care and precision he took doing my roof. Was vocal with his time table and honest with his estimate. The work turned out wonderful and I cannot recommend him enough to people.
I want to thank David for taking the risk of inspecting my roof since my house has a high pitch. Thank you, David, for your experience and dedication.
Of all the inspectors I got , David was the only brave one who dared to go up to the third floor. Thank you, David, for being so brave and for your hard work.
Lynn Jones is the greatest roofing contractor I’ve ever met. She has a huge wealth of knowledge about all kinds of different roofing systems, and can explain everything so incredibly well. Anyone looking to get their roof replaced would be so lucky to work with her. She truly cares.
Lynn is an absolute gem! She is a wealth of knowledge on any project she takes on and genuinely wants to help get you taken care of. Anyone would be lucky to work with her!
I recently got an estimate with imperial roofing and I just wanted to give a huge thank you to not only the whole team but specifically Jordan. They were very professional and answered ALL of my questions and I appreciate how easy and fast this process was.
I want to share with all of you that thanks to David, who stopped by my house and did a complete inspection, I'm getting my new roof.
Thank you David. I appreciate your hard work.
“I had a fantastic experience with Imperial roofing They provided a free roof inspection and were completely honest about the condition of my roof, letting me know it’s still in great shape. John pointed out that my gutters will need replacing soon, giving me valuable information without any pressure to buy. I truly appreciate their professionalism, transparency, and integrity. I’ll definitely be keeping them in mind for any future roofing or gutter needs. Highly recommend!”
Lynn Jones KNOWS HER STUFF. Don’t be fooled by a woman in the roofing industry. She knows the insurance & retail process like the back of her hand. I would refer her to anyone needing any type of project complete on her home
Hey Jay, Terry stopped by and did a full inspection of my roof. He was extremely professional and outgoing, giving me peace of mind by confirming that my roof is in great shape. He also provided helpful information in case of any future leaks and assured me that I could reach out to him anytime.
Lynn is absolutely phenomenal! She is literally a walking Encyclopedia on roofing. She really does care about her craft and skill. I can’t say anything that she wouldn’t immediately help me out with. If you get a chance, you have to meet her.
Lynn Jones is a true pro and it was great working with her!
Her product knowledge accompanied with her professionalism, and help from start to finish made this process extremely comfortable and easy.
Would recommend her everyday!
Special thanks to Jay Terry for giving me an estimate and talking me through the process. 5/5 customer service. He answered every question with confidence and patience.
Had a fantastic experience working with Imperial Roofing and Contracting, especially with John . From start to finish, John was incredibly professional, John Let me know that My Roof inspection was totally FREE and John let me know that my roof was in very good shape after everything was done I will be definitely be calling back and asking for John again if I ever have any issues or need work done to my roof I have already passed his information along to my family and friends once again thank you John !
Lynn is the best and most knowledgeable person you could ever hope to have in your corner when you need or want a roof. Her extensive knowledge of the business from damage identification to roofing components is impressive enough. However, what really sets her apart is her attention to detail and the fact that she is also a licensed adjuster means stressing over understanding the insurance process isnt something you'll have to do. Your job isnt just a job to her. She cares about her homeowners and she'll walk you through the process with honesty and care. I highly recommend her and Imperial Roofing and Contracting.
Lynn Jones at Imperial shows what it means to be a master of your craft. Amazing experience start to finish. Give her a call and get that new roof you wanted!
All I can say is wow, such quality people. The entire team at Imperial is top notch. I especially want to recognize Jordan, who made the initial contact with us, and explained how their company could help me. Everything that was mentioned was done in a professional and timely manner. I highly recommend!
Jay terry gave me amazing customer service and awesome advise. Would 100% recommend to my family friends and co-work! Thank you for taking the time answering all my questions and concerns. Can’t wait for my new roof!
Jay Terry was an incredible help with my purchase absolutely thankful for him and his amazing recommendations this guy deserves a raise
I had a fantastic experience working with Imperial Roofing and Contracting, especially with Zane. From start to finish, Zane was incredibly professional, trustworthy, and thorough. He kept me updated with photos throughout the entire process and even came back out to walk the roof with my insurance adjuster. He was transparent and thorough which I truly appreciated.
The entire process was smooth, efficient, and stress-free. The team was in and out quickly, and now i have peace of mind knowing my roof is new. I highly recommend Zane and Imperial Roofing for their excellent communication, reliability, and follow-through. Top-notch service all around!
Karl and his team went above and beyond when we needed them the most. After the small tornado in our neighborhood, Imperial made the replacement of our siding so easy. And, it looks great! Highly recommend!
I have been working with Josh Miller and Imperial roofing and contracting on an insurance claim. Great business and Josh knows his trade! They do what they say when they say they are going to do it ….. two thumbs up
Josh is great! He is very knowledgeable about the process and the product. He is the only one I will refer my family and friends to!
We had a storm come thru and tear off the top part of our roof. Josh came out and was extremely knowledgeable on the insurance process and made it so much less of a headache than I ever imagined. We decided to go with a metal roof, Josh was able to get that taken care of for us too.
I got a roof replacement in spring of 2024. Zane was great to work with. He walked me through the process and answered all of the questions I had. The roof still looks great and is a big improvement.
Josh was great to work with, was very professional and very knowledgeable. He was very polite and answered every one of my questions, which made the process so much easier.
I called imperial within a couple days Karl came out and we started the process. They got it done in one day!!! Highly recommend!!!
We just bought a new house and needed a roof. We called and Karl came out, got us approved and got it done asap. Wonderful company and a great man.
We needed a new Roof and Karl came out and got it covered by insurance. A week later they started and had it done in one day. It was as if no one was ever there, they cleaned everything up. Wonderful company!!! Recommend 100xs over!!!!
Working with the Imperial team went so smooth! From start to finish we had zero complaints. The team was professional, prompt and the clean up after was spotless. Thank you Imperial Roofing!
We found an issue with our roof that was causing water issues and stressing me out.
Zane and team quickly identified and fixed the issue! Would recommend these folks to anyone!