IKO Pacific Inc.

Good 4.1 (7 reviews)

850 W Front St, Sumas, WA 98295
Industrial Roofing
Residential Roofing
24/7 Emergency Repairs
Free Estimates
Licensed & Insured

Website www.iko.com

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At IKO Pacific Inc., located in Sumas, Washington, we pride ourselves on our extensive range of roofing services, including roof replacement, roof deck repair, roof waterproofing, and gutter cleaning. Our expertise allows us to tackle both residential and commercial projects with the same level of dedication and precision. We understand the complexities involved in each job, ensuring that we manage every aspect from start to finish. Our organized approach and attention to detail set us apart in the industry. We are committed to delivering durable, high-quality results that provide long-term value for our clients. Whether you are looking to enhance your home or manage a large commercial project, our well-coordinated team is equipped to handle it all. We believe that effective project coordination is key to achieving successful outcomes, and we strive to ensure that every job is completed thoroughly and efficiently.

What people say about “IKO Pacific Inc.”?

Customer reviews reflect a mixed sentiment regarding the service and operations. While many users appreciate the helpfulness and friendliness of the staff, there are serious concerns about wait times and organizational issues. Some customers experienced significant delays due to poor communication regarding appointment times. Additionally, there are comments about the necessity of specific equipment for loading, which may hinder the experience for some drivers. Overall, while the staff's assistance is valued, operational inefficiencies need to be addressed.

What Users Like The Most

The staff is very helpful and accommodating, especially for those who may have language barriers.
They load you fast once you get in, and the loader knows exactly how to load your trailer.
The organization is good for flatbed trucks, and they have facilities for truck drivers to use.

What Users Like The Least

I had to wait until 11:15 to be taken care of, because they took care of someone who arrived much earlier than their appointment.
The loaders could do a better job at listening to the female driver when loading the product.
You cannot load without v boards, which must be purchased on-site if you don't have them.

Services: Roof Installation Roof Waterproofing Roof Skylight Repair Tile Roofing Slate Roof Repair

Recommended Reviews

Overall Company Rating

Good 4.1

Out of 7 reviews

5 stars

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Heriberto Servellon

Google review

Jul 14, 2025

Para los que nunca han venido al lugar pasar por la scale primero, muy amables y si no sabes mucho inglés ellos te ayudan, recomendable llevar casco y chaleco

James Steve Léon Gutiérrez

Google review

Jan 6, 2025

This place is awful mess, I arrived at 10am, my appointment time but the guy with the 11am appointment came at 9:30 and they took him in. I had to wait until 11:15 to be taken care off, because they took care of that guy that came 1 and a half hour before his appointment time.

Alberto Dueñas

Google review

Jul 31, 2024

No hablo muy bien el idioma pero el personal se esfuerza en darte una genial atención, me sentí como en casa, sin duda volveria a este lugar siempre, ojalá más empresas siguieran estos estándares de atención y amabilidad

Jesse Wallace

Google review

Jun 1, 2024

They load you fast once you get in. The loader knows exactly how to load your trailer. Plus they have a scale. Will come back

Chris Wetzel

Google review

Mar 18, 2023

Well organized loader for flatbed trucks, NO TARPING ON THE FACILITIES, and the loaders could do a better job at listening to the female driver when loading the product. If they had listened the first time we would have been down the road 2 hours earlier. Also don't go into load if you do not have v boards. They will not load you without them, however you can purchase v boards from Paul at 20$ each if you have PayPal or cash. On a side note they do have a restroom for truck drivers to use, just be respectful when using it.

B Smith

Google review

Feb 8, 2022

Long term delivery driver. First time was June 2003. It’s dusty in the summer and muddy in the winter, not much else really to say.

Mike Burton

Google review

Nov 6, 2021

I had an issue with the roof on a new home I purchased in 2015.
IKO was the chosen supplier of the shingles, of which I am very happy that IKO was the shingle supplier.
My reason I am very happy is because once I was made aware I had issue, I contacted the local roofing contractor that laid the shingles. They put in touch with IKO's warranty department. IKO inspect the shingles and agreed there was a defect issue.
IKO has agreed to provide new shingles and pay the cost for tear off of the existing shingles and install the new shingles.
I thank IKO for standing behind their product and taking away the worry and concern I could have had with this construction issue.

Thank you IKO for taking care of me

Sincerely
Mike Burton