Logo of I Know A Guy LLC

I Know A Guy LLC

  • Lacey
  • Industrial Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
  • Locally Owned & Operated
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At I Know A Guy LLC, located in Lacey, Washington, we pride ourselves on our versatility and technical expertise in the roofing industry. Our services encompass roof replacement, repair, maintenance, and coating, allowing us to tackle both residential and commercial projects with confidence. We understand the complexities involved in each job, and our well-coordinated team is dedicated to delivering durable, high-quality results that stand the test of time. Our commitment to organization and attention to detail ensures that every project is executed with precision.

We take the time to assess each situation thoroughly, providing tailored solutions that meet our clients' specific needs. Whether you require a minor repair or a complete roof overhaul, we are equipped to manage the entire process seamlessly. Serving Mine Hill Township and the surrounding regions, we are here to provide long-term value and reliability in every project we undertake.

What people say about “I Know A Guy LLC”?

The customer feedback predominantly reflects a highly positive sentiment towards the services provided by I Know A Guy. Many customers commend the promptness of service, with reports of technicians arriving quickly and effectively addressing issues, particularly with garage doors. Communication is frequently highlighted as excellent, with customers appreciating clear guidance and professional interactions. The overall reliability and quality of work have led to numerous recommendations, showcasing strong customer satisfaction. However, there is a significant concern expressed in one review regarding unresolved issues with a product, which slightly tempers the overall enthusiasm.

What Users Like The Most
  • They arrived quickly, assessed the situation, provided a clear quote, and took the time to listen to my concerns.
  • Outstanding work, communication, and professionalism in my experience.
  • TJ was quick to get me an estimate, answered all my questions without hesitation, and was very easy to work with.
  • I can always depend on TJ to be there when I need him.
  • The quality of the installation was outstanding, and they arrived promptly at the scheduled time.
What Users Like The Least
  • After 2 weeks one of the units quit working...Still waiting -- 6mo now no replacement.
  • He put off coming to evaluate, the proposed that I approach Genie to get a replacement for the unit he had purchased.
Recommended Reviews
Overall Company Rating
Excellent 4.9
Out of 48 reviews
5 stars
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1 stars
Show first:
J B
Aug 6, 2025

I’m incredibly grateful for the prompt and professional service I received when my garage door stopped working. I gave them a call thinking the job might be a big one, and they immediately redirected their route—even though they were on their way to another job—just to come take a look.

They arrived quickly, assessed the situation, provided a clear quote, and took the time to listen to my concerns and preferences. Their knowledge and expertise in garage doors really stood out, and they explained everything in a way that made me feel confident in their recommendations.

Within 72 hours, they had me scheduled and the job completed. I’m beyond happy to say my garage door is now fixed, and everything works perfectly. Thank you so much for the wonderful service—truly above and beyond!

John Buntin
Aug 6, 2025

Great service. Arrived quickly, determined the problem and effected needed repairs…with no up-sell’s…looking forward to having an additional door opener installed…..i would and will recommend “I Know A Guy” to others….very satisfied customer.

Ryan Pentecost
Jul 30, 2025

Outstanding work, communication, and professionalism in my experience. I highly recommend I Know A Guy for any general contracting needs.

S K
Jun 27, 2025

TJ and his crew are absolutely amazing! He has been an entrusted handy man for all my elderly grandmothers projects and tasks, highly skilled, dependable, and reasonably priced. He does just about any type of home maintenance, remodeling/general contractor projects. And again I can’t say enough about his personalized service with older senior clients, if you like me have an aging parent or relative that has tasks needing to be done and you don’t have the time, patience or just want to cut yo the chase of shopping around…I know a guy…TJ IS that person. Attatched is a pic of the most recent service he did, a much needed ramp for grandma.

Joey Jones
May 22, 2025

TJ was quick to get me an estimate, answered all my questions without hesitation, and was very easy to work with. The finished product looks great and I would recommend TJ to anyone looking to get some new garage doors.

Judy Hoover
May 5, 2025

I can always depend on TJ to be there when I need him. Outstanding work and work ethic. Thank you for everything you do for us.

Billy Price
Apr 21, 2025

We are very happy customers. Our curbside appeal jumped up big time. So awesome that I KNOW A GUY who installs garage doors with perfection.

Maleaha Heck
Apr 10, 2025

I Know A Guy was out within 3 hours of my initial call about replacing my garage door spring. He did great work and replaced it quickly.

Steve K
Apr 2, 2025

TJ did a great job. He was able to get right out to fix our spring and was great at communication.

Zheng Lu
Mar 25, 2025

I have known TJ for more than 12 years. He takes care of my two homes and two rental properties. He is always responsive, answering calls promptly and showing up the same day or the next day. His pricing is very reasonable, in my opinion. Most of the time, he can fix the problem on-site during the first visit. Whenever I have a garage door issue, I call TJ without even considering a second repair service. I highly recommend him!

Chris Boeger
Mar 21, 2025

So he fixed one door for me and installed 2 garage door openers. After 2 weeks on of the units quit working. He put off coming to evaluate, the proposed that i approach Genie to get a replacement for the unit he had purchased, he said he would approach Genie for the replacement, apparently Genie would not replace the defective unit he said he would just replace it. Still waiting -- 6mo now no replacement. Gonna do it my self. Terrible service.

Brandon Edmondson
Mar 14, 2025

Came home from work to find the spring busted for my garage door and wouldn't open. Called TJ and he responded back immediately. Was out in less than an hour and replaced the spring. I'm in the service industry and I can honestly say my experience with TJ and this company was hands down the best service repair I've ever had at my home! Oh, by the way it was a Friday at 3:30pm. Highly recommend to anyone!

John LaBranche
Feb 21, 2025

TJ always finds time out of his day when I have a garage door issue in a rental.
I have recommended him to many friends.

Maycon Puga
Jan 16, 2025

I recently had the pleasure of hiring I know a guy to install a new garage door at my home, and I couldn't be more impressed with the entire experience. From start to finish, He demonstrated an exceptional level of professionalism and commitment to providing the best service possible.

First and foremost, the quality of the installation was outstanding. They arrived promptly at the scheduled time and wasted no time getting to work. He clearly knew the ins and outs of garage door installation, and it showed in the meticulous attention to detail throughout the process. The new door operates smoothly and quietly, and the craftsmanship is evident in every aspect of the installation.

What truly stood out to me was the affordability of the service. In a market where prices can often be inflated, He offered a price that was not only competitive but also very reasonable for the quality of work provided. I appreciated the transparency in pricing, with no hidden fees or surprises—just honest, fair pricing for excellent service.

Moreover, he displayed a genuine commitment to customer satisfaction. He took the time to explain the features of the new door, answered all my questions patiently, and even provided tips on maintenance to ensure longevity. It was clear that He valued my business and wanted to ensure I was completely satisfied with my purchase.

Overall, I highly recommend I know a guy for anyone in need of garage door installation. With top-notch service, excellent craftsmanship, and an affordable price point, it’s hard to find a better option. I’m thrilled with my new garage door and grateful for the seamless experience provided.

Jeff Colwell
Jan 4, 2025

My garage door spring broke late evening and Tj was able to come out the next day and fix it!! We are looking at replacing both garage doors and will use his company!!

Susie Bautista
Jan 1, 2025

TJ is very response, we have three garage doors over 20 years old and he's done a good work and been fair. Very pleasant to work with

Bobbi Smith
Nov 28, 2024

I’ve used I Know A Guy for garage doors and openers for number of projects. He does great work and is reasonable in his price.

Don Freeman
Nov 3, 2024

I have had excellent service from the "Guy" several times over the last ten years or so. He replaced both of my openers as they failed over time, the work done promptly upon my reaching out. The products and service are excellent and other occasions repairs were made on the same day. That's huge, it seriously sucks to have a door that won't open or close, doesn't matter which.

Thubten Comerford
Oct 1, 2024

Roof Repair: The roof repair and gutter augmentation work that I Know A Guy did for us was beyond excellent. The shingle color was matched, as was the gutter color. The roof & gutter repair left our home better than new. We recommend this team highly.

Garage Door Installation: The entire process from choosing the door to a seamless install was delightful. We're thrilled with our new door.

Kori Thompson
Sep 13, 2024

TJ showed up at the exact time that we were told to replace our broken springs. He was very pleasant, quick and thorough. He has been our go to when it comes to the garage door. Highly recommend this company and TJ

Byoung Choi
Aug 18, 2024

We used I know a Guy many times for garage door replacement to, replacing springs. Great service, very efficient and friendly. TJ and his crew are amazing!!! Highly recommend for anyone needing services for Garage Doors, I KNOW A GUY!

Bob Paul
Aug 10, 2024

I scheduled garage door service with I Know a Guy. T.J. was here on time. He did an amazing job on our doors. Very professional and more than willing to answer any questions I had. Highly recommend his company!

Rebecca Goss
Jul 29, 2024

TJ and his team are great! They always come through in a timely manner for my clients! My clients raved over the professionalism of his team while resolving an electrical issue with their rental home.

Tressa Rae
Jul 11, 2024

Highly recommend! TJ was extremely professional, accommodating, knowledgeable, and helpful from start to finish. He went above & beyond repairing our garage door.

Sarah & Sabrina Washington Brokers
May 22, 2024

Always exceptional service, great prices, and professional!!! We love working with TJ and his crew! We highly recommend his help!

Heather Stewart
May 15, 2024

As a self-managing landlord, I fully recommend using this company for any services he may offer. We are happy to have fully operational garage door access again. My tenants had a great experience with him in person, and spoke very highly of his professionalism. Also, he was extremely on top of communication with me behind the scenes before and after project completion. He documented all service completed with pictures, and has a great, easy invoice/billing system. We will definitely choose to use his services again in the future! Thank you TJ for all of your help!

Gary Altman
May 8, 2024

Great servicer
Checked out issue broken spring, had made in one day,
installed as soon as spring was done... happy....

Amy Beasley
Apr 8, 2024

I called TJ after my garage door had been broken for a few months. He was able to come out that same day and get my door fixed and working again. He is fast, efficient, and friendly. He has no interest in over charging and will explain everything to you and happily answer all of your questions. He will be the one I call for any future garage door needs.

Julianne Drasgow
Apr 4, 2024

Very satisfied with the job T.J. did today repairing our garage door! He was accommodating with the schedule, friendly and made quick work of the job. He even repaired a few extra parts of the door to make it run smoother. I will definitely be using this company for future home repairs. Highly recommend!

Heather Renfro
Mar 12, 2024

They saved the day, not only with the amazing job they did, but with very reasonable prices! I would highly recommend I know a guy to anyone with garage door needs!

Linda Craft
Mar 11, 2024

It’s never fun to have your garage doors stop working. It’s just one of those life necessities that we become accustomed to. My garage doors were fixed in record time even with parts ordered. Any loose screws were tightened and replaced and my other garage door checked out just in case there might be a problem. Payment was easy online. Another happy customer.

Maari Reed
Jan 22, 2024

We are so happy with our new garage door openers and will definitely be return customers to I Know A Guy when we are ready to replace our doors! Thank you!

James Jansen
Nov 3, 2023

Came out to our place and did what was agreed upon in a timely fashion. Thank you for helping us get our project started. I will be using for future projects.

Mark Klein
Oct 16, 2023

I messaged them last week and he offered advice and help on how to replace a garage door seal. Unfortunately I wasn’t able to figure it out of myself. They were able to come out early Monday morning and get the garage seal installed. Definitely recommend.

Susan Liden
Sep 26, 2023

I Know A Guy responded to my text right away. He came out later that morning and completed the garage door service and inspection we needed. He was courteous, efficient and explained what we needed. Highly recommend.

S M
Jul 4, 2023

TJ handled the demo on our flooring project. I had a little trouble contacting him at first, but once we talked, he was always quick to respond to questions and did great work, on schedule and budget. I'll definitely go to him for future work on our house.

Cal W
Jun 14, 2023

Spring on my garage door broke and the door could not be opened. I called and explained my situation. The repairman showed up the next day and within an hour had the door fixed.

Andy Gilbert
Jun 14, 2023

TJ and crew do a great job. They had replaced my barn garage door a few months back and it was so nice, smooth and quiet. We had a delivery and they hit the door frame with the forklift and caused damage to the door and the framing. The I Know A Guy team were prompt once we got the claim settled and finished in a decent amount of time. They had to basically replace the entire front of the barn. They offered us a bid to put up siding and it was reasonable so they did that and painted. Looks great and I’ve inspected the seams and corners and I can say that everything looks solid. I wish I could swing getting the rest of the barn done. The photos are the damaged corner to show the before look, and then the new front. I would recommend them to anyone.

benjamin guyer
Apr 26, 2023

Excellent service. He came over within a few hours of me calling and was able to fix my door right then.

lei tang
Apr 5, 2023

TJ has done a great job on my garage. He arrived on time and completed the installation quickly and efficiently. He is every knowledgeable and professional. Price is reasonable and affordable. Highly recommended if you need garage door work.

Brian Schmidlkofer
Jan 25, 2023

I have had all my garage repairs completed by I Know A guy. Service is always top notch and staff are friendly and prompt. Keep up the great work. Other service companies can definitely learn from your approach to customer service. Thank you.

Brandon Tartaglia
Jan 18, 2023

TJ and his crew have set many garage doors for me over the years.They are fast, efficient, and extremely fair. I Know A Guy is definitely one of the best companies to work with here in the PNW!

Mathew Williams
Dec 30, 2022

Very professional prompt, and diagnosed the problem and solve it. Pricing is very reasonable. I would highly recommend his service.

Rick Patterson
Dec 23, 2022

Our garage door repair was completed quickly, efficiently and at a very reasonable price. They were very knowledgeable and communicated very well. I would recommend highly. Thanks I know A Guy!

Property Managment Bills
Dec 17, 2022

TJ has worked with My Home Group PM for several years and has done an outstanding job on his work orders. Tenant and homeowners have both been happy with the work and the pricing.

John Craig
Sep 4, 2022

He definitely knows his s*** (stuff.) It's unbelievable how quiet the garage door is now. Thanks for coming out on the weekend.

Brittany Saldana
Jun 28, 2022

I was originally told by another company that my garage door was too complicated to replace and that no one would be able to fix it as a result of my house partly being expanded, taking up part of the garage. I texted TJ because he had come out a year prior to make some repairs when my garage initially had issues. TJ came out within 45 minutes to my home which was impressive because I hadn't given him much information and wasn't sure if he remembered me from a year ago. He looked at my garage for about 5 minutes and said it would be no problem to fix. TJ and his team fixed my garage with no issues and I absolutely love it. They took time to educate me and answer any questions that I had, and got the job done pretty quickly considering the circumstances. TJ even followed up a few weeks later to make sure everything went smoothly. Overall it was a great experience and I would absolutely recommend this company.

Kurt Fourre
Dec 16, 2021

TJ came out the day after my door broke which was very helpful. The work was completed efficiently and explanations given as it was being done. I am very pleased with this service and would use them again in a heartbeat.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • Lacey
  • Industrial Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
  • Locally Owned & Operated
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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