Logo of First Choice Roofing Inc

First Choice Roofing Inc

  • 4460 Pacific Ave SE Ste D, Lacey, WA 98503
  • Metal Roof
  • Slate Roof
  • TPO Roof
  • Asphalt Shingle Roof
  • Flat Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At First Choice Roofing Inc, located in Lacey, Washington, we pride ourselves on our versatility and technical expertise in handling both residential and commercial projects. Our comprehensive range of services includes roof inspections, skylight repairs, and gutter installations, allowing us to manage complex projects from inception to completion. We understand the importance of delivering durable and high-quality results, ensuring that every aspect of your project is meticulously coordinated. Our well-organized team is dedicated to maintaining a consistent standard of work, with a keen attention to detail that sets us apart in the industry.

We are recognized for our reliability and commitment to excellence, which translates into long-term value for our clients. Whether you need a simple repair or a more intricate installation, we are equipped to meet your needs with precision and care. Trust us to handle your roofing needs with the thoroughness and professionalism that you deserve.

What people say about “First Choice Roofing Inc”?

The majority of customer reviews for First Choice Roofing are overwhelmingly positive, highlighting their professionalism, effective communication, and high-quality work. Many customers appreciated the timely responses and efficient service, noting that the crews arrived on schedule and completed jobs quickly while maintaining a clean work environment. Several reviews specifically commend the company's commitment to customer satisfaction, as well as the thoroughness in addressing issues and follow-ups. However, a few negative reviews indicate some inconsistency in service and communication, which may warrant caution for potential customers.

What Users Like The Most
  • They communicated very well throughout the two days with costs and other necessary info.
  • The crew was large and they worked diligently and quickly, always cleaning up while they worked.
  • The owner himself came out a few days later to address an issue I had about the roof.
  • They left the surrounding area even cleaner than when they started!
  • The repairs were delayed due to snow but they were good about communication.
What Users Like The Least
  • HIGHLY unprofessional estimator came to do a bid.
  • They left without a word. I went out to inspect the work and noticed that the plywood we had agreed would be replaced due to a leak and now growing mold was not replaced.
  • I’ve been trying to get ahold of you via the phone numbers on your website, but the calls are always forwarded with no opportunity to leave a voicemail.
Recommended Reviews
Overall Company Rating
Excellent 4.7
Out of 43 reviews
5 stars
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Show first:
Jo
Mar 5, 2025

Discovered a leak in my garage. Roof was done by First Choice Roofing 3 yrs ago. Called them about the issue and within a week they were able to identify, solve, and fix the problem. They also replaced the drywall that was damaged by the leak. Crew did a fantastic job. Highly recommend First Choice Roofing to get the job done!

Johnny L Nowlin
Jan 14, 2025

1/9/2025 - First choice certainly fits its moniker! The job they did is one of the best I have seen. The roof turned out beautiful, and they went above and beyond, in my estimation. They communicated very well throughout the two days with costs and other necessary info. They replaced, to my surprise a couple of areas of 5/4 primed whitewood (that gutter sits against), as well as two eave ends for plywood retention.... outstanding! The clean-up was exemplary and overall work was top notch! If you choose this roofing company - expect the best! Thanks for an awesome job!

Masterpiece Ragdolls Elizabeth Boatwright
Dec 22, 2024

Best roofing company we’ve ever worked with and we’ve replaced 3 in the last ten years. They were the best price quoted and delivered on that price. They arrived on time, watching for weather open windows. The crew was large and they worked diligently and quickly—always cleaning up while they worked. I didn’t have to worry if we were going to step in a nail because someone was always going around collecting them. It took two days and a few hours on the last day due to rain, but any other roofer would have taken all week for our home size. Polite, friendly. I was just shocked really. I’m inviting them back this spring to do a shop on our property next!

Joel R
Dec 30, 2023

Very punctual, professional and great fair price! This is the second time I hire them and will definitely recommend them to anyone. Thank you so much.

Suzi Irvine
Sep 8, 2023

I picked this company after extensively searching a lot of companies in the area. They offered a high quality shingle for the price. I also needed a fair amount of plywood replaced, and they were very reasonable with the cost of the sheets as well. They have been in business a long time, have a storefront, and respond to questions immediately. They have a large crew of hardworking young men, who knocked the job out very quickly, while doing a very professional job: lined all the areas that needed it, did the nailing by hand, and even did some extra touches. The crew is largely spanish speaking only, but the supervisor speaks english, so not a concern. They cleaned the yard up nicely, and also used a magnet to remove any stray nails. Very professional job, couldn't be more happy with them.

nga lieu
Sep 7, 2023

The owner Shaun was very knowledgeable and easy to work with. I had 2 roofs installed recently by them, and was very happy with the result. First Choice roofing gave the best price compared to other roofing companies. The work was done on time and they cleaned up well afterwards. I will continue to use this company for future roofing service.

Frank Kerwin
May 31, 2023

Nothing but good things to say about this company. They were able to install my roof a week ahead of schedule. The crew was on time, and worked diligently the entire day.
They left the yard and driveway just like they found it.
The owner himself came out a few days later to address an issue I had about the roof. I highly recommend this company for any of your future roofing needs.

JBruce Hansen
Mar 28, 2023

In 2019 a realtor recommended First Choice to clean the moss off my big steep roof in East Lewis County. No other companies wanted to drive so far or work the difficult roof. First Choice came promptly and did a thorough hand cleaning of the roof. They left my big rhododendrons intact and carted away mountains of moss. They did the same thing for my home in NE Pierce County - came promptly, cleaned steep mossy roofs, protected the garden, and carried away yards of moss. In 2022 they replaced both roof and gutters on my bungalow and were amazingly accommodating with my frequent requests for postponement. I recommend these folks without hestitation. They're prompt, speedy, reliable, tidy beyond belief and good company. I can't thank them enough.

Debra Snyder-Ellerman
Mar 26, 2023

Good quality roofing work, used a team of people to get work down fast, honored warranty for some more work about something that I didn't remember was still under warranty!

Dylan Hubbard
Jan 11, 2023

I almost never write reviews but this company is awesome. Abraham, Junior, and Kathy have all been incredible to work with.

When we realized our mobile home had significant roof problems we started getting quotes from a ton of different roofing people. It was incredibly stressful and the quotes were all over the place.

Junior showed up on time, was straight forward, and gave us a quote in a day. He was not pushy or trying to up sell like all of the other bidders. Their quote blew the others out of the water enough that it was stressful that we were making the right choice.

However - they were on time and got our roof done in a day. They did such a good job. I can not praise them enough. It's seriously awesome how quickly they pulled it together.

I know finding a roof company can be stressful. First Choice is honestly the best. I can not sing their praises enough. THANK YOU, FIRST CHOICE!

Joanne Ponzo
Nov 15, 2022

First Choice roofing was amazing from the start. The estimator came out, got on the roofs and checked the 3 roofs that we needed repaired/replaced and gave us an accurate estimate. Once we decided to move forward, the timing was excellent, the workers were professional and very efficient.
They arrived on time, worked continuously and did an amazing job on all 3 roofs. The clean up was GREAT - they left the surrounding area even cleaner than when they started!
I highly recommend First Choice Roofing to anyone wanting a professional and quality job done.

Shannon G
Apr 7, 2022

Had Abraham’s crew out to do two roofs they did exactly what they said they would do their cleanup was fantastic their employees were professional polite respectful. They showed up on time when they said they would. Office staff was friendly and had great communication. Will definitely refer them and use them again

Charmane Ashbrook
Dec 10, 2021

We had our roof installed in 2010 by First Choice. Fast forward to 2021 and our new insurance company said the roof needs repairs or replacement. An independent roofing company came out to inspect it and said it's in great shape and that the insurance inspector must have assumed from the style that it's old. So I called First Choice (Abraham); they came out within two days and provided a statement for the insurance company that the roof is still in great shape and will last more than the required 5 year stipulation.

Viki Coan
Nov 16, 2021

First Choice Roofing were everything I could have hoped for.... respectful of my property... they cleaned up after themselves... I couldn't be happier. I will and have referred them to everyone in need of roof repair.

Antoinette L Chery
May 21, 2021

HIGHLY unprofessional estimator came to do a bid. Followed up for over a week with no response. Was told by the "manager" or closest thing to a manager as he said, that they weren't able to do the job. They weren't able to help us. Its literally a roof cover over a back porch. When asked how a roofer can not fix a roof, was told owner said they were not able to help us. Literally no explanation at all.

Dan Henricksen
Mar 6, 2021

Chose these guys based on all the positive reviews. First impressions were great. Nice on the phone, prompt inspection and good value. The repairs were delayed due to snow but they were good about communication. They showed up on time and worked quickly, that’s when everything went wrong. They left without a word. I went out to inspect the work and noticed that the plywood we had agreed would be replaced due to a leak and now growing mold was not replaced. They said nothing about it. I called and they quickly sent someone out to take a look. When they came back they told me the plywood was still good and that it would dry out and be fine because they got it with a hammer and it sounded ok. I was informed I would have to take care of the mold. I’m not a roofer so I don’t know about the hammer thing maybe that’s legit I have no idea but I certainly don’t like the mold. I don’t understand why the work wasn’t completed the way we had previously agreed. Upon inspecting a different portion of the roof that was repaired we discovered the repair done was insufficient. Water damage was still visible and the plywood that was placed was short. I was told they would come back first thing the next week and there would be a discount for the unused plywood. I received an email with an invoice for the full amount! I contacted them and was told that was a mistake. Next week came and no one showed or called. Wednesday they called and Thursday they came. They finished the roof and sent me a bill with a discount of $80. The problem is the estimate called for 3 sheets of plywood and the accompanying labor at $80 a piece, that $240 in parts and labor. Only 1/4 of 1 sheet was used. You would think that is easy math and the discount would be $220 or similar. This is like taking your car to a mechanic having them give you and estimate for A,B and C. You go pick up your car and they only did A, didn’t tell you and still billed you for the whole thing. When you find out about it they only fix B(partly) and say the other parts weren’t necessary but only reduce the whole bill partially. And when you protest they say “Unfortunately we cannot lower the price of the repair”. I DON’T WANT YOU TO LOWER THE PRICE. I DON’T WANT TO BE BILLED FOR THINGS YOU DID NOT DO. I am happy to pay for the work you did and for the supplies you used, not more.

Lauren Carboneau
Jan 16, 2021

Hi First Choice Roofers, I’ve been trying to get ahold of you via the phone numbers on your website, but the calls are always forwarded with no opportunity to leave a voicemail. How can I contact someone on your team?

Thank you!

Dave Shuler
Sep 8, 2020

Great company, very clean, timely and respectful. I would highly recommend them.
I am a local builder and hired First Choice Roofing for my own personal home. All roofers are incredibly busy this time of year and they hired a new crew that came highly recommend to them for my job, after the installation the owner stopped by to inspect the roof and was not very satisfied, he immediately called and wanted to meet on site. Once we met and he walked me around the roof showing me all the issues he insisted that they tear it all off and re-install another new roof. I couldn't believe his honesty. About a week later his crew showed up and in about a day the roof was removed and replaced. It truly looks amazing. I've already given there name out to several other builders and friends. I will use them again.

Ben Gaubert
Aug 22, 2020

Adam with First Choice Roofing was a great help. I would recommend working with this company for all your roofing needs.

Samantha Coty
Jul 28, 2020

First choice exceeded our expectations for a complete roof replacement. A large crew all arrived at 7am on the scheduled date. Our old roof was off by 9am, and new CDX sheeting went up. They were super efficient and surpassed our expectations. Clean up was complete by 5pm. Gutters on a few days later, so we were able to paint the new fascia boards. Thank you for the quality and professionalism.

Branden Minning
Jun 22, 2020

We have used them on three of our homes and had a great experience each time. We also got a quote from them on a home we were trying to purchase and they went to look at it for us the same day we called them, plus we had the quote emailed to us before the day was over. They are priced really fairly, they show up on time, and they do a great job. They are easy to work with and while they aren’t a big business with fancy offices and labels, they are the only roofing company I will ever use! We are currently selling our rental home and not only did they schedule the job quickly, but when it poured rain on the day we had it scheduled, they rescheduled us within a few days without me having to remind them we were selling it. I know they have lots of jobs scheduled so I was grateful they made us a priority without me even asking! I’ll always use them for my roofing needs!

Nicholas Chatfield
Mar 13, 2020

We have been searching for a quality roofing company for awhile now. We saw them one day driving down Pacific and decided to get a bid. We had a property that was in dire need of a roof as a tree had fallen on it and it sat vacant for 3 years like that. The moss that had grown had to be 6 inches thick. They came out in full force and completed the job plus the gutters in about a day and a half. I am in real estate so I have seen some pretty shoddy repairs over the years and let me tell you...these guys are good. The tracked their progress with pictures, they communicated great with us, and they were honest. I will continue to use them on every project going forward.

Jeanette Orr
Mar 12, 2020

We had a bad experience prior to hiring First Choice. The owner came out and spoke with me in terms I could understand! He took time to review the entire project and took pictures! The crew was respectful, clean, and attentive to what our roof needed! Highly recommend and will use again if needed in the future!

Bradd Reynolds
Feb 13, 2020

I hired this company to replace the roof on my home in chehalis.
Abraham and his crew came out to give me a bid. Then arrived on schedule to replace the roof on my farm house with dormers, a sky light and chimney.

They put on the new roof, cleaned up ever scrap and nail. Finished ahead of schedule. Done in 3 days.

Saved me over 2k over the regional company

Several months later I hired them to
Redo the roof on my business. Again an outstanding job.

They replaced the roof on my sons home...yep 5 stars.

I woulde. Reccomend this company to anyone who is looking for quality, service and value.

Melissa Kim
Feb 12, 2020

The crew came in like a swat team and professionally and efficiently knocked out my roof in one day. Friendly, thorough and thoughtful. My roof looks great and you would never even know they had been there. They preserved my lawn and it was cleaner when they left than it was that morning.

Amber Quade
Jan 28, 2020

Great company over all! Recommended by a friend of ours. We reached out to the company. They were able to come out same day for a quote. We scheduled for a few weeks put to get the roof replaced. They called a few days later and were able to come out over a week sooner! Showed up on time and got to work! They were fast but did quality work. The clean up was amazing! They left our property looking better than when they came ! I would recommend this company to closest friends, family and neighbors! And very reasonably priced.

Michael Maddox
Jan 24, 2020

This was our 2nd, positive experience with First Choice Roofing. We had a roof leak that eventually soaked thru our master bedroom closet. They were able to come out to assess the problem the next day and offer a firm bid. We were then able to get our roof repaired the next day (this will depend a lot on their schedule, but this time of year it worked out for us).

Our dealings with them have been cordial and positive. Their earlier repair to our roof has completely resolved the problem we were having.

Chris Bacon
Dec 7, 2019

Very professional and timely. They were very fast and efficient, they kept everything very clean. They went above and beyond, cleaning out the gutters and raking up and cleaning the yard and driveways.

Janet Franklin
Nov 22, 2019

First Choice Roofing were prompt, courteous, and highly skilled. Our roof replacement included - stripping of our metal over lay, shingles and the repairs of rafters. During the whole process we were consulted and provided information on what would be best for a long lasting roof. We highly recommend this company.

William Ide
Nov 7, 2019

We needed a new roof for our rental. First choice came out quickly, gave us a good bid, set the date of the reroof and completed the job in a day. As a home builder in Olympia, I found them responsive to all of my questions. The house had a structural problem. They fixed it for a fair price and gave us a 10 year warranty on labor. Definitely a good choice for roofing.

Doug Taylor
Oct 12, 2019

First Choice did an absolutely amazing job installing our new roof. I have nothing to say but great things about this company. They had very good pricing, communication, provided options, were on time, professional and cleaned up very well!

Mohsen Kourehdar
Sep 15, 2019

This is a first class company for roofting. They were very responsive. They showed up with crew of 9 and did the job in 5 hours. Cleanup my properly and left. The cost was very reasonable. I will recommend this company to others and hire them again if I need a roofing. Mohsen

Sher Stecher
Apr 26, 2019

This company is amazing! They actually go up on the roof and take pictures for you when they provide your quote, they use high quality material (the Gator guard is particularly nice), they are very responsive and answer questions thoroughly, provided me pictures of what they found when removing the old roof, brought my roof up to code and went around and did nice clean up work of the gutters, car port, etc., and installed shiny new vents. The price was super reasonable! So glad they were referred to me by several other super happy customers! There is a good reason why they are "First Choice Roofing." Super happy!

John McClintock
Apr 7, 2019

This was my first job with First Choice and can recommend them They were reasonably priced and did a great job. I will use them again.

Eric Coday
Dec 23, 2018

I had some damage to my roof from a wind storm. These guys came out the same day that I called them and gave me an estimate (which I thought was very fair based on the research I had done for roof repairs). They came out the following morning and did the repair. They are very polite, professional, and work quickly. I will definitely hire them again should I have any future roof issues.

Carla [email protected]
Sep 15, 2018

Love my new roof. Staff was great showed me everything and gave me options. Best of all they were fast and clean.

Matthew Perry
Aug 20, 2018

I needed roof work completed to sell my house and it was rather a last minute request from the buyer. Working with Adam, he was able to provide me a quote that day and schedule the work around their very busy schedule. After the initial work was done, the buyer requested additional work, and again, Adam was on top of it. The work was reassessed and an additional quote was provided. The work was completed on time and as quoted. Throughout this rather stressful period Adam and the rest of the staff were professional, very responsive to my questions, and worked hard to ensure that they provided me the best experience possible.

I highly, and without reservation, recommend First Choice Roofing for any and all future roof work.

Greg Roberts
May 25, 2018

I am beyond pleased with First choice roofing. My roof had three separate leak issues. When they ripped off the old shingles, they noticed the bad plywood underneath, and replaced them with new sheeting. They inspected every single piece of plywood. Every one of the employees were courteous and very good at their work. The roof looks incredible. Everything was well done. They are very good at cleaning up when it is all done. I now see why 4 of my friends and coworkers recommended these guys to me. They have my full recommendation.

Rob Johnson
May 18, 2018

Outstanding crew and owner. Work was more than fast and professional. The roof had ship lap decking and was overlayed with 1/2" plywood and new PAPCO Shingles. They also installed a torched down roof on our sunroom as well as additional metal vents and new metal flashing. Cleaned up as good as new when finished. Couldn't be more pleased!!

andrew gordon
Apr 24, 2018

After attempting to build an overhang by myself and of course failing to create a water tight roof we called first choice, they were very responsive and came out to give a quote on a complete redone roof for an overhang. The minute the weather cleared they showed up and completed the work within a day and the bill came out to the exact dollar amount on the quote. couldn't be happier with the results. Ive also used them for a separate issue involving fixing a leak in flashing with my houses chimney and they were able to come out 15 minutes after the initial call to give a quote and work the very next morning. I dont review often but they definitely deserve the 5 stars

Ty Lee
Apr 7, 2018

One of the BEST roofing companies out there, on time and professional. Not only they gave me the best looking roof, they took time to inspect my roof/let me know how my roof is supposed to be...they recommend to add a few vents to my roof, which make lots of sense. Thank you

Vicki Moore
Aug 27, 2017

They showed up on time and were so professional. My home is only two years old and the roof was already leaking. First Choice was not the original installer but they took the time to show me where the issues where as they stripped the roof so I could take pictures. I am so confident that the leak is resolved. I highly recommend this company.

Kerri Kallay
Aug 5, 2015

I had them go out and look at my rental to give me an estimate. I even confirmed that they were there, but never received a bid despite numerous texts and voicemails to Carlos. Last time I talked to him 2 weeks ago he confirmed that his cousin went out and took measurements and said they were in the process of pricing materials for the bid. I haven't heard from him since. Sent 3 texts and left a voicemail. Nothing. I'm not waiting around anymore. No business from me. I hope you treat your other customers better.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 4460 Pacific Ave SE Ste D, Lacey, WA 98503
  • Metal Roof
  • Slate Roof
  • TPO Roof
  • Asphalt Shingle Roof
  • Flat Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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